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Hotel SANSEbay

3.5 star property
City-center hotel, steps from Monte Urgull

Choose dates to view prices

Experience the charm of Donostia-San Sebastian at Hotel SANSEbay, where you can unwind with a snack at the bar or explore nearby Concha Beach. Connect to in-room WiFi and take advantage of babysitting services for a family-friendly stay. The helpful staff has left a lasting impression on previous guests.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Free WiFi
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Near the beach
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • Babysitting
  • Airport shuttle
  • Air conditioning
  • Communal living room
  • Front-desk safe
  • Snack bar/deli
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Babysitting (surcharge)
  • Separate bedroom
  • Premium TV channels
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
$181 nightly
The total price is $200
Apr 23 - Apr 24
Total with taxes and fees

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Urban familiar terraza

Urban familiar terraza | Premium bedding, down comforters, in-room safe, blackout drapes

Urban familiar terraza

8.0 out of 10
Very good
(2 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, Sea View

Double Room, Sea View | Premium bedding, down comforters, in-room safe, blackout drapes

Double Room, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • Sea view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Urban interior patio

Urban interior patio | Premium bedding, down comforters, in-room safe, blackout drapes

Urban interior patio

  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Familiar vistas laterales bahía

Familiar vistas laterales bahía | Premium bedding, down comforters, in-room safe, blackout drapes

Familiar vistas laterales bahía

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Cozy Apartment

Cozy Apartment | Private kitchen

Cozy Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Smart Apartment

Smart Apartment | Private kitchen

Smart Apartment

  • 560 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Premium bedding, down comforters, in-room safe, blackout drapes

Superior Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 657 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Urban confort terraza

Urban confort terraza | Premium bedding, down comforters, in-room safe, blackout drapes

Urban confort terraza

9.2 out of 10
Wonderful
(5 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room | Premium bedding, down comforters, in-room safe, blackout drapes

Premium Room

  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Suite SANSEbay

Suite SANSEbay | View from room

Suite SANSEbay

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Basic Double Room

Premium bedding, down comforters, in-room safe, blackout drapes

Basic Double Room

9.6 out of 10
Exceptional
(12 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite SANSEbay

Junior Suite SANSEbay | Living area | Smart TV, books

Junior Suite SANSEbay

  • Partial sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

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San Sebastián Centro
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking
9.4 out of 10, Exceptional, 288 reviews
$104 nightly
The price is $114
Apr 19 - Apr 20
Total with taxes and fees
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About the neighborhood

Map
Calle mari 21, San Sebastián, 20003

What's nearby

  • Monte Urgull - 1 min walk - 0.0 km
  • Basilica of Saint Mary of the Chorus - 2 min walk - 0.2 km
  • Plaza de La Constitucion - 3 min walk - 0.3 km
  • Donostia-San Sebastian Aquarium - 6 min walk - 0.6 km
  • Concha Promenade - 8 min walk - 0.7 km

Getting around

  • San Sebastian (EAS) - 24 min drive
  • Biarritz (BIQ-Pays Basque) - 43 min drive
  • Donostia-San Sebastián Station - 17 min walk
  • San Sebastián (YJH-San Sebastián-Donostia Train Station) - 17 min walk
  • San Sebastian Amara Station - 18 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Gandarias - ‬3 min walk
  • ‪Atari Gastroteka - ‬2 min walk
  • ‪Akerbeltz - ‬2 min walk
  • ‪Casa Alcalde - ‬3 min walk
  • ‪Ganbara - ‬4 min walk

About this property

Hotel SANSEbay

When you stay at Hotel SANSEbay, you'll be in a fantastic location, just a 5-minute walk from Monte Urgull and Bay of Biscay. Free WiFi is an added perk, and guests looking to stay active can check out the nearby kayaking, surfing/body boarding, and surf lessons. Also, Donostia-San Sebastian Aquarium and Concha Beach are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 27 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your passport after booking
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Onsite self parking (EUR 30 per day)
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–noon
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Hot springs nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room

Accessibility

  • Elevator

Room amenities

Be entertained

  • Smart television
  • Premium digital channels

Home comfort

  • Heating (climate-controlled) and air conditioning

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Bar Urgul - Onsite bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 9.50 to 25 for adults, and EUR 9.50 to 25 for children
  • Airport shuttle service is offered for an extra charge of EUR 150.00 per vehicle
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self parking costs EUR 30 per day
  • Guests must contact this property in advance to reserve onsite parking

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Frequently asked questions

Does Hotel SANSEbay offer free cancellation for a full refund?

Yes, Hotel SANSEbay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel SANSEbay?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel SANSEbay?

Yes. Self parking costs EUR 30 per day.

Is airport shuttle service offered by Hotel SANSEbay?

Yes, an airport shuttle is available. The charge is EUR 150.00 per vehicle.

What are the check-in and check-out times at Hotel SANSEbay?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Hotel SANSEbay?

No, this hotel doesn't have a casino, but Casino Kursaal (4-min walk) is nearby.

What is there to do at Hotel SANSEbay and nearby?

Have fun with nearby activities like boat tours, kayaking, and power boating. Additional recreation nearby includes hot springs and casino gaming.

What's the area around Hotel SANSEbay like?

Hotel SANSEbay is located on the boardwalk/promenade in Old Town San Sebastián, a short 4-minute walk from Bay of Biscay and 4 minutes' walk from Plaza de La Constitucion. The local area is walkable and popular for its beaches.

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Reviews

Hotel SANSEbay Reviews

9.6

Exceptional

9.6

Cleanliness

9.6

Location

9.8

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The property's beach access and view are unbeatable with many restaurants and shops within walking distance. (12 reviews)
  • Breakfast options were delicious and varied, with many guests praising the quality and a la carte service. (11 reviews)
  • The property is situated in a vibrant area with numerous restaurants, tapas bars, and shops nearby. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Location
Service staff
Room
Old town
View
Bay
Breakfast
Cities
Drinks
Beach

Reviews

Verified

10/10 Exceptional

The room was immaculate and we had a view of the ocean. The location was right in the center of everything. The staff were super helpful and welcoming.
Stacy, 2-night trip
Verified

10/10 Exceptional

Perfect location, beautiful rooms and great value.
Elizabeth, 3-night trip
Verified

10/10 Exceptional

Nice hotel, close to restaurants, great ocean view
Park steps from hotel
Jamal, 1-night trip
Verified

10/10 Exceptional

Perfect location, clean and modern, nice foods
Ahmet ragip, 4-night trip
Verified

10/10 Exceptional

My second stay in this perfectly located boutique hotel on the edge of the old town near the harbour. The staff were extremely friendly and helpful with lots of tips and a welcome drink! Though I did not have a harbour view, the room had a good shower and comfortable bed - all you really need when there is lots to do outside. I would look to stay there again if back in town.
Shelton, 2-night trip
Verified

10/10 Exceptional

The hotel is in a great location - right near the old town and beach. The staff were very friendly, room was clean and modern.
Helen, 4-night trip
Verified

10/10 Exceptional

Room was very clean and well-appointed with a beautiful view of the sea. Nice bathroom as well. Excellent location at the end of the Concha, and right at the start of Old Town. We booked very last minute, so didn't receive the driving directions video - if you are driving, you do have to drive on the pedestrian roads, so reach out the hotel ahead of time for directions if you don't have them before you head over. There is (paid) parking at the hotel.
Joy, 2-night trip
Verified

10/10 Exceptional

Everything about this hotel was fabulous!
AUDREY, 1-night trip
Verified

10/10 Exceptional

We had a lovely stay! Clean, great location and friendly staff. Recommend it to everyone traveling to San Sebastián!
Kristine, 1-night trip
Verified

10/10 Exceptional

What a wonderful stay! This is the perfect hotel in the perfect location to explore San Sebastián. It is in the heart of old town looking over the water. Minutes to delicious food and a short walk from the centre of town. The staff are fabulous, the rooms are clean and comfortable. Couldn’t ask for a better stay!
Stephanie, 4-night trip
Verified

10/10 Exceptional

Clean and comfortable room
Keiji, 2-night trip
Verified

10/10 Exceptional

Wonderful stay!! Helpful staff. Great location - right in the heart of old town but away from the busy streets, very close to the beach and Urgull One of the best apartment hotels we've stayed at. Apartment is well-equipped, clean, spacious, with very nice view.
Estelle, 3-night trip
Verified

10/10 Exceptional

Everything was perfect, from costumer service to the hotel location
Luciano, 3-night trip
Verified

10/10 Exceptional

Staff were friendly and efficient. Pre booked parking was easy. The area was great for walking to pintxo bars, restaurants and the beach area.
Ronald, 1-night trip
Verified

10/10 Exceptional

Great location in old town.
Arely, 4-night trip
Verified

10/10 Exceptional

Amazing location and great hotel with friendly staff happy to help! Will definitely stay here again
Cameron, 3-night trip
Verified

8/10 Very good

Nice location
Katy, 4-night trip
Verified

10/10 Exceptional

Top
Arnoud, 1-night trip
Verified

10/10 Exceptional

Perfekt Place! Perfect Staff! Loved everything about it!
Christine, 1-night trip
Verified

10/10 Exceptional

Super helpful and nice team. Room was small but cozy. The hotel is tucked in the back left corner of old town, right under the steps that go up to the castle. Glad we chose this location. Front Desk helped us find great restaurants
Zachary, 2-night trip
Verified

10/10 Exceptional

Staff was great. Very helpful and kind.
Pedro, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel
Erin, 1-night trip
Verified

8/10 Very good

The location was perfect.
Chelsey, 3-night trip
Verified

10/10 Exceptional

Loved our stay at Hotel SANSEbay – great service with recommendations and support for transportation; amazing location right by the water and in the Old Town; would definitely stay again.
Adam, 2-night trip
Verified

8/10 Very good

It’s the perfect location for exploring San Sebastián. The bed was really comfy. It was a no frills room which we were fine with but being on the ground floor it was dark and noisy in the night. We would stay again though and enjoyed our stay.
Amy, 3-night trip