Hilton Jiuzhaigou Resort

Photo gallery for Hilton Jiuzhaigou Resort

Primary image
Hilton Deluxe Suite | View from room
View from room
View from room
Premium bedding, minibar, in-room safe, desk

Overview of Hilton Jiuzhaigou Resort

Hilton Jiuzhaigou Resort

4.5-star property
Luxury hotel in Jiuzhaigou County with bar/lounge and free children's club

9.2/10 Superb

7 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Air conditioning
  • Bathtub
  • Connecting rooms available
  • Bar
  • 24/7 front desk
The price is $133
Price available on 11/1/2022
Map
Zhangzha Town, Jiuzhaigou County,, Aba Autonomous Prefecture, Ngawa Autonomous Prefecture, Sichuan, 623402
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Free children's club
  • Room service
  • 5 meeting rooms
  • 24-hour front desk
  • Garden
  • Front desk safe
  • ATM/banking services
  • Vending machine
  • Laundry service
For families
  • Free cribs/infant beds
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Television
  • Garden

Choose dates to view prices

About this area

About this property

Hilton Jiuzhaigou Resort

4.5-star luxury hotel in the heart of Jiuzhaigou County
You can look forward to shopping on site, a garden, and dry cleaning/laundry services at Hilton Jiuzhaigou Resort. Enjoy international cuisine, garden views, and al fresco dining at the two onsite restaurants. In addition to a bar and conference space, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Additional perks include:
  • Buffet breakfast (surcharge), an electric car charging station, and a vending machine
  • Wedding services, concierge services, and 5 meeting rooms
  • A front desk safe, express check-out, and ATM/banking services
Room features
All 255 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Rainfall showers, separate tubs/showers, and free toiletries
  • 49-inch TVs with cable channels
  • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 255 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Onsite garage

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Free children's club
  • Children's menu

What to do

  • Shopping
  • Ecotours nearby
  • Mountain climbing nearby

Working away

  • 5 meeting rooms
  • Conference space (29407 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Wheelchairs available on site

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 49-inch TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps) and wired Internet (surcharge)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Dining

琼鸟大堂吧 - This lobby lounge overlooks the garden.
“開”全日餐厅 - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
麦中餐厅 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Wired Internet access is available in guestrooms for CNY 40 per hour (rates may vary)
  • Buffet breakfast is offered for an extra charge of CNY 158 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for CNY 300.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, mobile payments and cash.

Also known as

Hilton Jiuzhaigou Resort Ngawa Autonomous Prefecture
Hilton Jiuzhaigou Ngawa Autonomous Prefecture
Hilton Jiuzhaigou Ngawa Auton
Hilton Jiuzhaigou Resort Hotel
Hilton Jiuzhaigou Resort Ngawa Autonomous Prefecture
Hilton Jiuzhaigou Resort Hotel Ngawa Autonomous Prefecture

Frequently asked questions

Does Hilton Jiuzhaigou Resort offer free cancellation for a full refund?
Yes, Hilton Jiuzhaigou Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Jiuzhaigou Resort?
As of Oct 4, 2022, prices found for a 1-night stay for 2 adults at Hilton Jiuzhaigou Resort on Nov 1, 2022 start from $133, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Jiuzhaigou Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hilton Jiuzhaigou Resort?
Sorry, pets and service animals aren't allowed.
What are the check-in and check-out times at Hilton Jiuzhaigou Resort?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Hilton Jiuzhaigou Resort and nearby?
Have fun during the warmer months with activities nearby such as mountain climbing. Additional recreation nearby includes ecotours. Enjoy amenities like a picnic area and a garden.
Are there restaurants at or near Hilton Jiuzhaigou Resort?
Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and garden views. Nearby restaurants include Ms. Shaw (6.2 mi), Chongqing Small Noodles (6.2 mi), and Bake (6.2 mi).
What's the area around Hilton Jiuzhaigou Resort like?
Hilton Jiuzhaigou Resort is in Jiuzhaigou County, a short 13-minute walk from Jiafan Ancient City.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

8.0/10

Amenities

9.3/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Christopher, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay
the hotel is still very new and still being built. Everything is super clean. Staff is very helpful and friendly too.
2-night trip
Verified Expedia guest review

8/10 Very Good

A good choice.
The hotel is new and the rooms are comfortable and quite luxurious. The buffet restaurant is a nice environment but the breakfast/dinner food standard was just ok. Staff were good and spoke English. The only real downside to the hotel is that the local area is pretty much a building site, but this won't bother you too much as you can take a taxi easily to Jiuzhaigou.
3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great.
The hotel is amazing, the service is exeptional, the food is also very good, the people is very kind.
Rosa M, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

施設は清潔でいうことはありませんでした。 ただ、ヒルトンホテルだったら、食事でも感動できたら、というのが正直な感想です。 決して美味しくないというわけではありませんが、もっとレベルの高いものを期待していました。
hisayan, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

아주 깨끗하고 방이 넓고 좋아요 최고 입니다
MINSUNG, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

国慶節直前にオープンしたばかりだったので、ホテルもお部屋も綺麗。一般的なルームクリーニングなどのホテルサービスはまだまだ平均に追いついておらず、教育が必要。が、有名な観光地とは言え中国の田舎で英語を話せるスタッフがいるのは外国人にとっては重要なポイントだと思う。 九寨溝のチケットを事前にメールで問い合わせ、到着後も親身になってトライしてくれたが、国慶節期間、また地震後オープンしたばかりということもあってか結局観光出来なかったのは残念だった。外国人の個人での観光は不可能に近いのであれば(祝日期間)、今後はホテルでチケット購入可能などのサービスを期待したい!中国では難しいことはわかるけれど。。 九寨溝以外にも美しい観光地があり、かつスタッフも気持ちの良い対応の方々ばかりでとても良い滞在だった。今度こそ九寨溝を訪れたい!
Taka, 3-night family trip
Verified Expedia guest review