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1 room, 2 adults

Hotel Nikko Shanghai, Shanghai

4.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
No. 488 West Yan An RoadShanghai200050China

Luxury hotel with spa, near Jing An Temple
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Good7.0
Location
Great location
Pool
Great pool
Room
Great room
Service
Service could be improved
115See all 115 Hotels.com reviews
From 317 reviewsTripAdvisor Traveller Rating

Hotel Nikko Shanghai, Shanghai

from $114
  • Premier Room
  • Deluxe Room
  • Room, Garden View (Japanese)
  • Premier Room (Executive)
  • Deluxe Room (Executive)
  • Executive Suite
  • Suite (Crystal)

At a glance

Key facts

Hotel size

  • This hotel has 382 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Angsana has 14 treatment rooms. Services include massages and body treatments.

The spa is open daily.

Dining

Benkay - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Serena Café - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Jinge - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Lobby Lounge - Onsite lobby lounge.

Hotel Nikko Shanghai, Shanghai’s small print

Also known as

  • Nikko Shanghai

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs CNY 80.00 per stay

Rollaway beds are available for CNY 356 per day

Buffet breakfast is offered for an extra charge of CNY 208 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 800.00 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Nikko Shanghai, Shanghai

Landmarks

  • In Jing'an
  • Jing An Temple - 15 min walk
  • Shanghai French Concession - 14 min walk
  • Jade Buddha Temple - 45 min walk
  • Shanghai Propaganda Poster Art Centre - 13 min walk
  • Paramount - 15 min walk
  • Hengshan Road - 16 min walk
  • West Nanjing Road - 17 min walk

Getting around

  • Shanghai (SHA-Hongqiao Intl.) - 16 min drive
  • Shanghai (PVG-Pudong Intl.) - 45 min drive
  • Shanghai South Railway Station - 16 min drive
  • Shanghai Railway Station - 17 min drive
  • Shanghai Hongqiao Railway Station - 25 min drive
  • Changshu Road Station - 15 min walk
  • Jing'an Temple Station - 16 min walk
  • Library Station - 18 min walk
  • Self parking (surcharge)
  • Airport shuttle (surcharge)

Recent reviews

Good 7.0 From 115 reviews

Hotel Nikko Shanghai, Shanghai
Good6.0
Not as great as used to be
I have been coming to this hotel for my annual trade show, and i cant help but notice the decline in overall quality of the hotel. In general its still ok, but the check-in and check-out is becoming a problem, when staff picks someone who is standing behind you in the line just because they are chinese. It sounds horrible and strange for such a big and multinational city as shanghai, but it has already happened to me twice in this hotel. I was given excuse that my checking out process will take longer, so they have to let people that are easier to deal with first. Room condition is becoming a problem, i had to change my non-smoking room because it was smelling of a smoke, staff said oh its probably because the previous guest didnt follow the rules and smoked which has nothing to do with me. But to be fair they changed the room pretty fast. However that room had clogged sink and wallpapers that were starting to fall of the wall. Well, its not that big of a deal, so i stayed. Doesnt mean it should be like that. Anyway, cant say that this is a bad hotel, just a reminder for the management, that the high level you had before is not maintained right now. 3/5
A Traveler, us5 night trip
Hotel Nikko Shanghai, Shanghai
Poor2.0
Do not stay here!
** Do not stay at this hotel **. This is the first time I have reviewed anything online but feel that I need to warn people about this hotel. The service is terrible, I waited 30 minutes to check-in while the staff at the reception desk made various phone calls and wouldn't help me. Then when I left, I asked the concierge desk to order me get a taxi to the airport and they called up a taxi who the concierge desk was in cahoots with who took me the long way around the airport that ended up costing me an additional 100 RMB than it has ever cost me before. Terrible service, terrible hotel. I would warn anyone not to stay here!
A Traveler, us2 night trip
Hotel Nikko Shanghai, Shanghai
Exceptional10.0
Enjoyable
Good experience stay in this hotel.
A Traveler, us1 night business trip
Hotel Nikko Shanghai, Shanghai
Good6.0
Clean hotel
Clean room, nice looking hotel. Afternoon staff was great. Early morning staff was sparse and didn't speak English...not a lot in the area for restaurants, site seeing or shopping.
Robert, us3 night trip
Hotel Nikko Shanghai, Shanghai
Good6.0
The deluxe room was excellent (good size). The hotel desk staff was not as helpful or friendly as other hotels I've been to...average. I stayed for 6 nights on two separate occasions within 10 days (3 nights each), and the room cost for the second 3 nights was $200 more than the first 3 nights...hotel room was a bit overpriced.
A Traveler, us3 night romance trip

See all reviews

Hotel Nikko Shanghai, Shanghai

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