Riad Assala

Photo gallery for Riad Assala

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Riad Assala

Riad Assala

4.0 star property
4-star riad with outdoor pool, near Jemaa el-Fnaa

8.4/10 Very Good

50 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Restaurant
  • 24/7 front desk
Map
8 derb Ouayhah, Sidi Abdelaziz, Marrakech, 40000
Main amenities
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Rooftop terrace
  • Room service
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Garden
  • Library
  • Front desk safe
Feel at home
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Medina
  • Jemaa el-Fnaa - 8 min walk
  • Marrakech Plaza - 18 min drive
  • Majorelle Gardens - 23 min drive
  • Avenue Mohamed VI - 18 min drive
  • Oasiria Water Park - 22 min drive

Getting around

  • Menara Airport (RAK) - 24 min drive
  • Marrakech Central Station - 20 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Riad Assala

Riad Assala is just 4.2 mi (6.8 km) from the airport and offers a shuttle (available 24 hours) for EUR 17.00 per vehicle one way. Guests can indulge in massages or mani/pedis, then grab a bite to eat at the restaurant. An outdoor pool, a rooftop terrace, and a garden are other highlights at this upscale riad. Fellow travelers say good things about the overall property condition and location.

Languages

Arabic, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 6 rooms

Arriving/Leaving

  • Check-in time from 7 AM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking within 200 mi (EUR 3 per night)

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Adjacent to a golf course
  • An outdoor pool

Accessibility

  • Well-lit path to entrance

Languages

  • Arabic
  • French

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in Moroccan cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.50 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 17.00 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 10.0 per night
  • Rollaway beds are available for EUR 20.0 per day

Parking

  • Parking is available offsite and costs EUR 3 per night (200 mi away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Riad Assala Marrakech
Assala Marrakech
Riad Assala Riad
Riad Assala Marrakech
Riad Assala Riad Marrakech

Frequently asked questions

Overall score and ratings

8.4

Very Good

8.9/10

Cleanliness

8.9/10

Staff & service

8.8/10

Amenities

8.5/10

Property conditions & facilities

8/10 Very Good

Staff friendly and helpful, room spacious and clean.
3-night family trip
Verified Expedia guest review

2/10 Poor

Leona, 3-night trip
Verified Hotels.com guest review

4/10 Fair

You get what you pay for—opt to pay more
The riad was quite far from the entrance and we had to drag our bags over 5 minutes through the Medina to get to the riad. There also was a horrible stench right outside the riad. They were extremely nice once we made it inside the venture to get there just was not pleasant. The bathroom also did not have a door which was gross. Lastly their recommended transportation to and from the airport was overpriced and he was extremely rude.
Jayce, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We had a wonderful stay in Marrakech at Riad Assala. The staff were all really friendly and extremely helpful. When we arrived from the airport in the transport they had arranged for us Ahmed met us at our taxi and took our cases through the narrow streets to the Riad where we were greeted by Fatima and Mustafa and offered mint tea as we settled in. They were also very accomodating to my wife's need of a gluten free diet and provided us with delicious food (breakfast every day and some dinners). The location in the heart of the medina was great being within walking distance of most of the main tourist attractions. When we left they once again organised our transport to the airport and Ahmed helped take our cases to the pick up point ensuring that we and our luggage were safely aboard. We would heartily recommend Riad Assala to anyone visiting Marrakech.
Steve, 6-night romance trip
Verified Expedia guest review

8/10 Very Good

Authentic Riad in very central location, albeit accessed by a small (dark) alley. Staff were brilliant for friendliness and helpfulness.
TC, 4-night trip
Verified Ebookers guest review

10/10 Exceptional

Lovely Riad in the heart of the Médina, close to the souk and other attractions. Staff friendly and able to speak English, Spanish, French and Arabic so comunication was excellent!! The Road was beautiful and in great condition, the bfast room/dining room lovely and relaxing. Bfast was excellent and included omelette, yogurt, maroccan bread with marmalade and honey, mint tea, coffe and orange juice.
Chiara, 3-night trip
Verified Ebookers guest review

10/10 Exceptional

Let me start by saying I was a little nervous about using Expedia to pick us up at the airport and drop us off at the hotel. If you are anything like me don’t worry it work for us. I was extremely happy a repensative was sent to pick us up from drop off point. I do not know if they knew we wasn’t moving because it so busy when you are dropped off, but it was appreciated. This should be a norm for all guest if it’s not. Arrived and was greeted with open arms, the hotel staff really took care of us. They guide us every step of the way. They were very understanding of language barriers and found the person who spoke English well. The room was comfortable, beware the water is so hot. Loved it. Also the dinner was great on first night to get your bearing. I asked for a laundry mat and they even washed our clothes for a small fee which freed us up too enjoy more of Morocco. This was one of the best Raid we have stayed in. So if you book you shouldn’t be disappointed. Rooms are decent size for money, no tv but we not there too watch tv. Enjoyed our stayed and if we go back we will definitely book again. The bed was a little too firm for my taste, however it was clean.
Marcus/Shannon, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Ahmed & Fatima made our stay at Riad Assala. They were accommodating and kind, even with the language barrier. The riad itself is like a quiet refuge in the busy city. We loved it so much we booked with them again at the end of our stay. One thing to note: it’s a little tricky to find (you have to go down a few internal alleys). It’s helpful to download map.me app to give you precise directions.
SK, 1-night trip
Verified Expedia guest review

2/10 Poor

Disappointing and not worth the money at all
We did NOT enjoy our experience at Riad Assala at all. 1) After making the reservation, Catherine emailed us to ask if we would like dinner arranged for our arrival. We followed up with her via email 5 times to ask re: menu, pricing and other details, but never heard back. When we arrived to check in, we were told that they had dinner ready for us. We weren't hungry and felt guilty for turning down food prepared for us; however it was $35 per person, and we did not want to pay that much for a dinner we didn't want. The staff insisted that we ordered it but we showed them our booking to confirm that we did not. 2) One night my husband fell ill and we couldn't go out for dinner. I asked the riad staff if they could order food delivery for me (since I don't speak french and most delivery places required an order in french), but they declined and said it wasn't allowed. I asked if they had anything at the riad I could eat (I was willing to pay); they said nothing was available. I went to bed hungry that night. I was extremely upset. 3) Overall, there was a sense of stinginess at the riad. Anytime we asked for something, the answer was no. No extra egg, no soap, no water. They were very rigid in their rules. 4) Make sure you get the hotel to arrange for pickup from airport or you will never find it yourself. Positives: The staff was usually helpful and would go outside the riad to show us directions. They were nice people.
Verified Hotels.com guest review

10/10 Exceptional

Great Stay
We enjoyed our stay at Riad Assala. Staff was friendly & helpful, space was clean, and in a great central location within the Medina.
Danika, 4-night family trip
Verified Hotels.com guest review