Does Krakow Town House offer free cancellation for a full refund?

Yes, Krakow Town House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Krakow Town House?

Yes, cats and dogs are welcome. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Krakow Town House?

Yes. Self parking costs PLN 30 per stay. Parking spots may be limited.

Is airport shuttle service offered by Krakow Town House?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Krakow Town House?

Check-in start time: 1:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out is available.

Does Krakow Town House have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a coffee maker.

What's the area around Krakow Town House like?

Krakow Town House is a short 13-minute walk from Main Market Square and 6 minutes' walk from Royal Road.

Krakow Town House, Kraków: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jan 7, 2023

Excelente

Desayuno: excelente. Calefacción perfecta aún siendo en invierno. Ubicación: muy cerca de los lugares turísticos.

Miguel Angel, 1-night trip

6/10 Good

Aug 15, 2022

Apartment is pretty old and with very basic facilities (there wasn't even toiletries for instance), my room was overlooking the main street so quite noisy. I only slept there one night and left soon in the morning so for short stays it's ok because it's very close to the station and there's automatic check-in available, but I wouldn't recommend it for more than a night.

Francesco, 1-night trip

2/10 Poor

May 16, 2022

First, the photos are misleading. Location is OK, not clean and on many occasions found a spider. No mirror in it. No mirror in the bathroom. Windows curtains are short from the sides and people in the neighborhoud can see me sleeping. Overpriced.

Fady Makram Max, 7-night trip

10/10 Exceptional

Jan 2, 2022

Value for money and fantastic location.

Fantastic New Year's Eve stay. The accommodation is on a very good place walking distance to everything - city center, train and bus station, Jewish quarter, shops etc. Clean, spacious and quiet. There was almost everything you need for a good stay, no hairdryer. There is no Tv but that was not something we missed.

Alina, 4-night trip

6/10 Good

Mar 11, 2020

Had to pay extra on arrival because we came with 6 and paid for 2 persons. But I had mailed before and he did not say we had to pay more, otherwise we would have looked for other accommodation perhaps. Accommodation was ok, but more for 5 persons, not for 7. Because on 'room' is actually the living room so if you'd like some more comfort come with max 5. Location is good, bathrooms were very clean.

3-night trip

4/10 Fair

Mar 7, 2020

slibují bezplatné parkování a chtějí za patkování 15 zlotych a když teda upozorníte, že propagují bezplatné parkování, tak nezaparkujete, protože to dvora nevjedete a ještě Vás přesvědčují, že na to upozorňují

Radek, 1-night trip

2/10 Poor

Dec 9, 2019

Miałam zrobioną rezerwację i przy zrobieniu rezerwacji i opłaceniu zaznaczyłam że będę późno na miejscu bo będę jechała z Warszawy do krakowa jak dojechałam do obiektu obiekt był zamknięty i nie byłam w stanie wejść do środka przez szybę widziałam zapalone światło na recepcji ale nie byłam w stanie dostać środka i musiałam szukać innego miejsca na Nocleg

Malgorzata, 1-night trip

4/10 Fair

Aug 22, 2019

Very poor service

1) WIFI works really bad, there is no router on the second floor so I have to connect to the first or the third floor network but in both cases the connection is very poor, often absent 2) Although I have specifically asked in advance, I have found only one towel in the whole apartment: one towel for everything, body, face, hands, feet and intimate parts... 3) the electricity socket besides the bed is broken 4) the shutter of the window in the bedroom is broken so no way to block the light from the outside

Riccardo, 1-night trip

8/10 Very good

Nov 13, 2018

pozytywna opinia o pobycie w Kraków town House.

Poziom obsługi był wysoki. Pomieszczenie czyste i dobrze wyposażone. Jedynie TV drugiego dnia nie działał - ale mnie nie był potrzebny. W łazience było czysto i można było skorzystać z prysznica z ciepłą wodą. Kuchnia posiadała sztućce i naczynia, czajnik bezprzewodowy z kawą i herbatą i lodówka

Jacek, 2-night trip

2/10 Poor

Oct 15, 2018

There is no daily cleaning of the room. I stayed 3 nights and they did not collect the trash, change the bed sheets, clean the room, provide fresh towels. No soap. When i arrived, the supposedly white linen bed sheets look dark and the shower floor is clogged. They also do not respond when i contacted them through email, facebook messenger and phone about the direction to the place / instruction about the check in process. No elevator and you need to climb the dark stairwell (i was on the top floor). I will never ever stay again to this horrible place. The only positive is it is just 5 to 10-minute walk to Krakow Glowny / Old town.

RichBanc, 3-night trip

8/10 Very good

Oct 7, 2018

Przyzwoite miejsce w świetnej lokalizacji

Największą zaletą jest położenia blisko dworca i rynku. Standard pokoi jest adekwatny do ceny. Pokoje są wygodne, jest aneks kuchenny i lodówka, ale całość wymagałaby remontu albo przynajmniej odświeżenia (popękane płytki w kabinie przysznicowej, zepsuta klamka w drzwiach balkonowych). Brak jest stałej recepcji, czyli na zameldowanie trzeba się umówić. Generalnie jest ok jeśli ktoś nie spodziewa się luksusów.

3-night trip

10/10 Exceptional

Sep 20, 2018

We appreciate our stays

We had very good time in Kraków and we appreciate the service we had in this hotel. The personnel is very helpful.

Rene, 5-night trip

2/10 Poor

Sep 16, 2018

1 star is very

4 floors without elevator, no name identification, horrible bed, broken equipment.

2-night trip

4/10 Fair

Aug 29, 2018

Misled by photos on website

No lift. 8 flights of stairs to family room. Shower head broken, dusty room, very smelly fridge which could not be used. Not as pleasant as photos suggested which was basis of choosing hotel as many others at same price were available. Hosts were nice and friendly.

Jordan, 4-night trip

4/10 Fair

Aug 29, 2018

Location was good, but room was not really clean, no AC, no elevator, not really comfortable for us so we moved out earlier and moved to a different hotel.

2-night trip

10/10 Exceptional

Aug 14, 2018

Really lovely hosts

Really lovely hosts. Spacious and comfortable.

Wendy, 4-night trip

8/10 Very good

Jun 26, 2018

Kulttuuria ja historiaa

Tarkoitus oli tutustua Krakovan vanhaan kaupunkiin. Apartment-hotelli sijaitsi sopivalla etäisyydellä, mutta oli silti rauhallisella kadulla ( ei meluisia musiikkibaareja lähellä). Jalkaisin pystyi tutustumaan kaupungin keskeisiin nähtävyyksiin.

4-night trip

10/10 Exceptional

May 13, 2018

Polecam! Genialna lokalizacja - spacerkiem z dworca i do centrum, spokojna okolica (w nocy cisza, spokojnie można wypocząć). Sam pokój duży, czysty, wszystko zgodne z opisem, wygodne łóżko, ładna łazienka. Bardzo miła obsługa. W tej cenie naprawdę super, nie mam zastrzeżeń, chętnie tu wrócę:)

10/10 Exceptional

May 3, 2018

Bastante cerca del centro y el piso no estaba .nada mal, la unica pega es que habia pelos en la cama por lo demas perfecto.

8/10 Very good

Apr 23, 2018

Nocleg dla niewymagających w rozsądnej cenie.

Standard adekwatny do ceny, ale mogłoby być czyściej. Wygodna lokalizacja, aneks kuchenny w pokoju.

10/10 Exceptional

Apr 22, 2018

Stay here!

It was a genuine apartment in an old building with much character. The kitchen was functional. The couch in the living room was too though the fold out bed cover was old and well used. The bedroom was small yet comfortable. The staff were pleasant and it's in a prime location. I walked everywhere. Plus, there is a supermarket just down the street. It's a great place and the price is unbelievable.

8/10 Very good

Apr 18, 2018

Fint til prisen. Meget sparsomt, men tæt på old town.

6/10 Good

Apr 9, 2018

Cuidado con este sitio...

¿Lo mejor? los empleados... ¿Las camas? dejaban mucho que desear, una cama de matrimonio que cada vez que te movías crujía por todas partes, el colchón incomodo..... La otra cama era un sofá cama que cuando lo abrías estaba undido en la parte central lo que no era muy confortable.... y además, si te tocan unos vecinos incívicos; como nos ocurrió, al no haber nadie que controle y ponga el orden, pues no dormirás......no lo recomendaría nunca!!!!!!!

8/10 Very good

Mar 17, 2018

Centrally located town house for a great price. The building it’s self is quite dated which adds authenticity to the visit however the shower rooms and kitchen amenities were newly fitted and modern. The room/suite we stayed in was very spacious and clean but could use some pictures/ornaments/flowers as the decor was cold. Staff at the Krakow Townhouse were very friendly and attentive and made us feel welcomed. Another point to note is that the free parking is secure and situated in the rear courtyard however access is via a very narrow passage way that may be a problem for wider than average cars. Overall it was a pleasant stay and I would come back.

2-night trip

10/10 Exceptional

Mar 11, 2018

Przyjemny pobyt

Pokój czysty, w dobrym stanie. Spokojna okolica. Bardzo blisko do dworca kolejowego oraz Rynku Głównego.

5-night trip

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