Sanctoo Suites and Villas

Property class: 5 and above
Luxury hotel with spa, near Sukawati Market

Choose dates to view prices

At Sanctoo Suites and Villas, you'll be within a 15-minute drive of Ubud Traditional Art Market and Ubud Palace. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body scrubs, or mani/pedis. An outdoor pool, a bar/lounge, and a steam room are other highlights at this luxurious hotel.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
$105 nightly
The total price is $116
Nov 1 - Nov 2
Total with taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Garden Private Pool Villa (Free entrance to Bali Zoo)

A modern resort with a swimming pool, outdoor seating, and lush greenery.

Garden Private Pool Villa (Free entrance to Bali Zoo)

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 3229 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for River Private Pool Villa (Free entrance to Bali Zoo)

A spacious bedroom with a large bed, a TV, and a view of a swimming pool.

River Private Pool Villa (Free entrance to Bali Zoo)

  • River view
  • 3229 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Free Entrance to Bali Zoo)

A modern hotel room with a sofa, two beds, a TV, and a balcony with a view of greenery.

Suite (Free Entrance to Bali Zoo)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Pool Access (Free Entrance to Bali Zoo)

A modern hotel room with a large bed, a TV, a desk, and a view of a pool and garden.

Suite, Pool Access (Free Entrance to Bali Zoo)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite Aviary (Free Entrance To Bali Zoo)

A hotel room with a large bed, a desk, a TV, and a view of the outdoors.

Family Suite Aviary (Free Entrance To Bali Zoo)

  • Garden view
  • 947 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds

View all photos for Panoramic Suite (Free Entrance to Bali Zoo)

A hotel room with a large bed, a desk, a chair, and a TV. The room has large windows with a view of palm trees and the sky.

Panoramic Suite (Free Entrance to Bali Zoo)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Nov 1 - Nov 2
Total with taxes and fees
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About the neighborhood

Map
Jl. Raya Singapadu, Gang Beji, South Ubud, Sukawati, Bali, 80852

What's nearby

  • Bali Zoo - 6 min walk - 0.6 km
  • Singapadu Banyan Tree - 13 min walk - 1.2 km
  • Tegenungan Waterfall - 23 min drive - 11.9 km
  • Sanur Beach - 27 min drive - 16.7 km
  • Seminyak Beach - 34 min drive - 25.9 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 57 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Jungle Club Bali - ‬11 min walk
  • ‪Tlaga Singha - ‬9 min walk
  • ‪Suku Eats And Drinks - ‬3 min walk
  • ‪Bali Buda - ‬3 min drive
  • ‪The Elephant View Restaurant - ‬3 min walk

About this property

Sanctoo Suites and Villas

  • At Sanctoo Suites and Villas, you'll be within a 15-minute drive of Ubud Traditional Art Market and Ubud Palace. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body scrubs, or mani/pedis. An outdoor pool, a bar/lounge, and a steam room are other highlights at this luxurious hotel.

At a glance

Hotel size

    • 40 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Minimum check-in age: 17
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17

Children

    • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Children aged 4 and younger eat free breakfast
    • Babysitting*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite valet parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Free area shuttle

Other information

    • Designated smoking areas (fines apply)

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Reviews

Sanctoo Suites and Villas Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The spa provided an amazing experience with super refreshed results after treatment. (3 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

8/10 Very good

Nice hotel, Nice staff, Nice food! The only disappointing thing is that our breakfast time was suddenly changed because we were sharing the dining area with a group of students on a school trip. Spa was nice too.
Verified review

10/10 Exceptional

Loved this place. I wish we had booked more than 2 nights! The zoo is next door. We loved the breakfast and dinner here. Highly recommend!
Verified review

10/10 Exceptional

Hotel was very neat staff friendly great views highly recommend
Verified review

10/10 Exceptional

Awesome hotel

We had two incredible nights here. Very friendly staff, Got an amazing massage, really good piece and Connected to the Bali zoo! Highly recommend
Verified review

8/10 Very good

Proximity to the zoo. Staff was a little too pushy but overall amazing
Verified review

8/10 Very good

Many things in the villa were dated. PowerPoints didn’t work. Pool is awesome, breakfast could be better. Staff were kind
Verified review

10/10 Exceptional

I chose this hotel for my honeymoon stay after I saw a stunning video of the location on YouTube. I walked in with very high expectations and they delivered well over and beyond. Everything - from the warmest hospitality to superb rooms, amenities and special arrangements was perfect. We had the Riverside Pool Villa and it was stunning! We tried out their Spa and felt super refreshed after. I even secretly worked with the hotel and staff to set up a candlelight dinner as a surprise for my wife and they executed it beautifully while very skillfully keeping all communication about it on a hush so my wifey wouldn't be spoiled about it before the surprise. Some special mentions of staff members who made our stay ever so special - Meisha, Mirah, Komang Ayu, and Sugik from the front desk who were always so amiable and always took care of our requests. Sang Ayu, Rahma, Martin and Dewi from the restaurant for their spectacular service as well as so beautifully setting up our candlelight dinners. And Deemus who assisted us at checkin and showed us our villa and the amenities that came with it. Thank you for your efforts. We appreciate it all. 100/10 recommend this place. I will be back here someday to relive the memories of my honeymoon experience.
Verified review

10/10 Exceptional

Amazing location especially when traveling with kids. In the middle of the zoo. Fantastic staff, big villas and great restaurant.
Verified review

8/10 Very good

Friendly and clean. Furniture a bit worn
Verified review

10/10 Exceptional

The best hotel in Ubud, maybe the best in Bali

This is without doubt one the best hotels I have stayed in. Very personal, very thoughtful and amazing service and quality. The grounds are stunning, the rooms are huge, the free entry to the zoo is also great. I would recommend this as the best hotel in Ubud easily maybe the best in Bali!
Verified review

2/10 Poor

The property was far off to the main tourist strip. More so in the badk streets of Ubud. The room was not clean. Both towels i attempted to pickup had makeup stains and dirt from previous people. The toilet had a dirty ring around it. The bed sash also had stains on it. The seat in front of the bed had a dead bug. We immediately checked out after 10 minutes. Did not unpack at all. Definitely not a 5 star resort - more of a 2 star. Very old and outdated. Nothing is modern. Would not come back or recommend.
Verified review

10/10 Exceptional

Vi boede i en villa med privat pool, og det var skønt. Restauranten serverede lækker mad, og spaen var utroligt god for både børn og voksne. Det allerbedste var dog personalet. Aldrig har vi prøvet at blive behandlet så godt. Alle var så søde og lærte hurtigt vores og børnenes navne at kende. Det er supernemt at komme i Bali Zoo, for hotellets gæster kan gå ad en smutvej, så man er der på 2 minutter. Vær opmærksom på at ekstra seng skal tilkøbes, hvis man er flere end to personer, der booker villaen - vi havde misforstået og tænkte, at der ville være fire sovepladser, når man bookede overnatning til fire personer. Heldigvis kunne vi nemt løse udfordringen og tilkøbe en ekstra seng.
Verified review

10/10 Exceptional

静かで快適なホテル、リゾートに来た感じがしました。動物とのふれあいに最高の立地。動物園に行ったあとはプールで気持ちよく過ごしました。昼ごはんはホテルのプールで、ナシゴレンやパスタを注文。旅行中1番美味しいナシゴレンでした。いつもスタッフの人たちはも穏やかな笑顔で受け入れてくれます。
Verified review

10/10 Exceptional

Excellente expérience. Très bon emplacement
Verified review

10/10 Exceptional

Brilliant stay!

Throughly enjoyed our experience at The Sanctoo Villas! The villas were amazing, very well cleaned and kept and out of the world! We loved having free admission to the zoo which was also a massive plus of the stay at the zoo. The only negative was a late check in as we arrived on time at 2pm for check in time which it was said to be, and were not checked into the room at 3:30pm and didn’t have our bags delivered until 4pm, however I completely understand if there was issues with previous guest and late check outs. The staff were professional and great at resolving the issue as well as giving a sincere apology! Also very thankful for the man who was on the reception desk at night for helping us with a taxi to our next destination as 3 of our taxi’s we booked cancelled.
Verified review

6/10 Good

Overall; high end experience with a high end price tag. You can play with elephants and eat with orangutans. Their American style meals were mediocre, the breakfast was good, the Asian dishes were better. It is located near Ubud, which is driving distance to other tourist spots (Goa Gajah, Monkey Forest, Mount Batur, and etc.). I ordered steak and it reminded of a steak I would get at a major diner out here in the US (think Dennys or Waffle House). The Nasi Goreng (Asian fried rice) for breakfast was good. Other villas delivered the breakfast to your room, this villa required you to walk to the restaurant or you can request their golf cart to taxi you to the restaurant free of charge. The customer service was good and the employees were kind. The price tags were similar to how they would be at an american hotel, but being in Bali. The room was nice with HD tv’s, full sized tub, king sized bed, gazebo next to a pool. Remember, the villa is owned and operated by the zoo, so keep in mind there will be a lot of children around. The kids were yelling and running around next door which became somewhat of an issue as it got later into the night and I wanted to sleep. You get unlimited entrance to the zoo which comes with your villa stay. The zoo was a great experience and you can get up close and personal with plenty of exotic animals. You can pay to feed a bengal tiger or have your breakfast with an orangutan.
Verified review

6/10 Good

We stayed in the Elephant Villa no 12 and we had bed bug bites and my skin had a slight rash after I swam in the pool. But we do love the proximity to the zoo.
Verified review

10/10 Exceptional

Séjour inoubliable

L'accueil est chaleureux et l'accès à la villa rapide. La villa est splendide, spacieuse, sobre et offre une très belle vue sur la rivière (un peu bruyante selon ma femme). Le petit déjeuner est bon et le service impeccable. Le diner avec les éléphants est plutôt sympa mais ne vous attendez pas à qlq chose de "nature" c'était plus un spectacle qu'un moment privilégier. La pluie ne nous a pas permis de faire le bain avec les éléphants Un grand merci à toutes l'équipe et Yowin qui a fait le guide pendant une journée (volcan, temple, rizière...) ce fut une journée magnifique.
Verified review

10/10 Exceptional

Stunning villas

The villas are beautiful, clean, spacious and have lovely pools. We had dinner with the elephants one night, great value, delicious buffet and amazing interaction with elephants, orang-utans and other animals. Two dance shows included that were great. The only let down was breakfast.One morning was breakfast in the restaurant. The choices meant you could have fruit, but then no juice, muesli but no toast. Next morning we ordered in the villa. We were shocked that it cost IDR 150.000 for delivery to the villa, and it was stone cold, one strip of fat to pass as bacon, decent coffee was extra too. Also we booked delivery for 9.30 to sleep in. Yet got a call at 8 am to confirm our order! At the price of these villas breakfast needs to be great, no extra cost for delivery and quality ingredients. Otherwise loved the villas and we will be back.
Verified review

10/10 Exceptional

Super Villen zum Zweisamkeit genießen!

Sehr angenehme Atmosphäre. Mitarbeiter unglaublich freundlich und darauf aus, alle Wünsche zu erfüllen. Schöne Villen mit riesigem Bad und tollem Pool! Freier Eintritt in den Zoo, der direkt an die Unterkunft angrenzt. Essen im Restaurant teurer, aber lecker. Es hätte allerdings mehr vegetarische Auswahl geben können. Auf Nachfrage gab es dann aber auch vegetarische Speisen. Im Spa gibt es fast jeden Tag ein besonderes Promo-Angebot. Die Massagen waren auch sehr gut.
Verified review

8/10 Very good

Beautiful place to stay. Just need more food variety.
Verified review

10/10 Exceptional

Luxury retreat

Amazing villas! The staff are amazing and couldn't do enough for you and you are also staying right in the grounds of the zoo which is amazing. The zoo itself is lovely, quite small but a really enjoyable morning or afternoon out. The villa and private pool are beautiful with a huge bathroom. The only downside is the restaurant which although is good quality lacks a little in menu choice.
Verified review

10/10 Exceptional

Very nice Villa. Everything I expected and more!

Very nice, clean Villa! Staff very nice and very helpful! Close to Bali Zoo. Unlimited entry to Bali Zoo during your stay. Villa very clean. Beautiful pool. Staff will help you book tours, a driver, romantic dinner in your Villa, and more! Staff gave me a cake for my birthday and decorated my room. I loved my stay at the Sanctoo Villa!!
Verified review

8/10 Very good

Beautiful hotel with friendly staff. Unfortunately very few of them could speak English, including the front desk staff at times, which made organizing simple things like transport and the bill very difficult.
Verified review

10/10 Exceptional

Amacing and beautifull hotel!!

Rooms: perfect, 100% privacy, clean, luxurius... excelent!!!