8/10 Very good
Friendly and clean. Furniture a bit worn
Leah
Leah, 2-night trip
Sanctoo Suites and Villas
Luxury hotel with spa, near Sukawati Market
Near Tegenungan Waterfall, Sanctoo Suites and Villas offers a tranquil retreat. Unwind in the garden or by the outdoor pool, indulge in a spa treatment, or relax with a book from the library. With free WiFi and an on-site restaurant serving breakfast to dinner, this hotel is perfect for those seeking relaxation.
VIP AccessWonderful
Popular amenities
- Pool
- Spa
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Full-service spa
- Outdoor pool
- Breakfast available
- Free area shuttle
- Steam room
- 24-hour room service
- Babysitting
- Airport shuttle
- Terrace
- 24-hour front desk
For families (6)
- Children stay free
- Free cribs/infant beds
- Babysitting (surcharge)
- Separate bathtub and shower
- Premium TV channels
- Garden
Why we love this property
Spa escape in the wild
The hotel features a spa with treatments, massages, and couples rooms. Its garden setting in a national park creates an ideal wellness retreat.
Garden in the park
Marvel at the lush garden tucked away in this luxury hotel. Nature surrounds every corner of this serene retreat in the national park.
Taste the world
This hotel's restaurant serves international cuisine for culinary explorers. A bar adds evening options, while buffet breakfast fuels morning adventures.
Room options
Check availability for these dates
Showing 7 of 7 rooms
Garden Private Pool Villa (Free entrance to Bali Zoo)
Highlights
Patio
Private pool
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Separate bathtub and shower
- Garden view
- 3229 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed
River Private Pool Villa (Free entrance to Bali Zoo)
Highlights
Patio
Private pool
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Bathrobes
- River view
- 3229 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed
Suite (Free Entrance to Bali Zoo)
Highlights
Patio
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Separate bathtub and shower
Private bathroom
- 538 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed
Suite, Pool Access (Free Entrance to Bali Zoo)
Highlights
Patio
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Separate bathtub and shower
Private bathroom
- 538 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed
Family Suite Aviary (Unlimited Access To Bali Zoo)
Highlights
Patio
Air conditioning
Free cribs/infant beds
LCD TV
2 bedrooms
Premium bedding
Private bathroom
2 bathrooms
- Garden view
- 947 sq ft
- 2 bedrooms
- Sleeps 8
- 2 King Beds
Panoramic Suite (Free Entrance to Bali Zoo)
Highlights
Patio
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Separate bathtub and shower
Private bathroom
- 538 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed
Special Offer Suite (Free Entrace to Bali Zoo)
Highlights
Patio
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Separate bathtub and shower
Hair dryer
- 1 bedroom
- Sleeps 4
- 1 King Bed
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About the neighborhood
Jl. Raya Singapadu, Gang Beji, South Ubud, Sukawati, Bali, 80852
About this property
Sanctoo Suites and Villas
At Sanctoo Suites and Villas, you'll be within a 15-minute drive of Ubud Traditional Art Market and Ubud Palace. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body scrubs, or mani/pedis. An outdoor pool, a bar/lounge, and a steam room are other highlights at this luxurious hotel.
At a glance
Property amenities
Room amenities
Special features
Frequently asked questions
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Sanctoo Suites and Villas Reviews
Wonderful
9.4
Cleanliness
8.8
Location
9.4
Staff & service
9.2
Property conditions & facilities
10/10 Exceptional
Hotel was very neat staff friendly great views highly recommend
layne
layne, 2-night trip
10/10 Exceptional
Awesome hotel
We had two incredible nights here. Very friendly staff, Got an amazing massage, really good piece and Connected to the Bali zoo! Highly recommend
Verified traveler
2-night trip
8/10 Very good
Proximity to the zoo.
Staff was a little too pushy but overall amazing
Kacper
Kacper, 2-night trip
8/10 Very good
Many things in the villa were dated. PowerPoints didn’t work. Pool is awesome, breakfast could be better. Staff were kind
nizar
nizar, 5-night trip
10/10 Exceptional
I chose this hotel for my honeymoon stay after I saw a stunning video of the location on YouTube. I walked in with very high expectations and they delivered well over and beyond. Everything - from the warmest hospitality to superb rooms, amenities and special arrangements was perfect. We had the Riverside Pool Villa and it was stunning! We tried out their Spa and felt super refreshed after. I even secretly worked with the hotel and staff to set up a candlelight dinner as a surprise for my wife and they executed it beautifully while very skillfully keeping all communication about it on a hush so my wifey wouldn't be spoiled about it before the surprise.
Some special mentions of staff members who made our stay ever so special - Meisha, Mirah, Komang Ayu, and Sugik from the front desk who were always so amiable and always took care of our requests. Sang Ayu, Rahma, Martin and Dewi from the restaurant for their spectacular service as well as so beautifully setting up our candlelight dinners. And Deemus who assisted us at checkin and showed us our villa and the amenities that came with it. Thank you for your efforts. We appreciate it all.
100/10 recommend this place. I will be back here someday to relive the memories of my honeymoon experience.
Cassian
Cassian, 6-night trip
2/10 Poor
The property was far off to the main tourist strip. More so in the badk streets of Ubud. The room was not clean. Both towels i attempted to pickup had makeup stains and dirt from previous people. The toilet had a dirty ring around it. The bed sash also had stains on it. The seat in front of the bed had a dead bug. We immediately checked out after 10 minutes. Did not unpack at all. Definitely not a 5 star resort - more of a 2 star. Very old and outdated. Nothing is modern. Would not come back or recommend.
Gina
Gina, 3-night trip
10/10 Exceptional
静かで快適なホテル、リゾートに来た感じがしました。動物とのふれあいに最高の立地。動物園に行ったあとはプールで気持ちよく過ごしました。昼ごはんはホテルのプールで、ナシゴレンやパスタを注文。旅行中1番美味しいナシゴレンでした。いつもスタッフの人たちはも穏やかな笑顔で受け入れてくれます。
MIYUKI
MIYUKI, 2-night trip
10/10 Exceptional
Excellente expérience. Très bon emplacement
Thomas
Thomas, 2-night trip
10/10 Exceptional
Brilliant stay!
Throughly enjoyed our experience at The Sanctoo Villas! The villas were amazing, very well cleaned and kept and out of the world! We loved having free admission to the zoo which was also a massive plus of the stay at the zoo. The only negative was a late check in as we arrived on time at 2pm for check in time which it was said to be, and were not checked into the room at 3:30pm and didn’t have our bags delivered until 4pm, however I completely understand if there was issues with previous guest and late check outs. The staff were professional and great at resolving the issue as well as giving a sincere apology! Also very thankful for the man who was on the reception desk at night for helping us with a taxi to our next destination as 3 of our taxi’s we booked cancelled.
Tia
Tia, 1-night trip
10/10 Exceptional
Amazing location especially when traveling with kids. In the middle of the zoo. Fantastic staff, big villas and great restaurant.
Verified traveler
3-night trip
6/10 Good
Overall; high end experience with a high end price tag. You can play with elephants and eat with orangutans. Their American style meals were mediocre, the breakfast was good, the Asian dishes were better. It is located near Ubud, which is driving distance to other tourist spots (Goa Gajah, Monkey Forest, Mount Batur, and etc.).
I ordered steak and it reminded of a steak I would get at a major diner out here in the US (think Dennys or Waffle House). The Nasi Goreng (Asian fried rice) for breakfast was good. Other villas delivered the breakfast to your room, this villa required you to walk to the restaurant or you can request their golf cart to taxi you to the restaurant free of charge.
The customer service was good and the employees were kind.
The price tags were similar to how they would be at an american hotel, but being in Bali. The room was nice with HD tv’s, full sized tub, king sized bed, gazebo next to a pool.
Remember, the villa is owned and operated by the zoo, so keep in mind there will be a lot of children around. The kids were yelling and running around next door which became somewhat of an issue as it got later into the night and I wanted to sleep.
You get unlimited entrance to the zoo which comes with your villa stay. The zoo was a great experience and you can get up close and personal with plenty of exotic animals. You can pay to feed a bengal tiger or have your breakfast with an orangutan.
E
E, 3-night trip
6/10 Good
We stayed in the Elephant Villa no 12 and we had bed bug bites and my skin had a slight rash after I swam in the pool. But we do love the proximity to the zoo.
Yi Lian
Yi Lian, 2-night trip
10/10 Exceptional
Séjour inoubliable
L'accueil est chaleureux et l'accès à la villa rapide.
La villa est splendide, spacieuse, sobre et offre une très belle vue sur la rivière (un peu bruyante selon ma femme).
Le petit déjeuner est bon et le service impeccable.
Le diner avec les éléphants est plutôt sympa mais ne vous attendez pas à qlq chose de "nature" c'était plus un spectacle qu'un moment privilégier.
La pluie ne nous a pas permis de faire le bain avec les éléphants
Un grand merci à toutes l'équipe et Yowin qui a fait le guide pendant une journée (volcan, temple, rizière...) ce fut une journée magnifique.
younes
younes, 2-night trip
10/10 Exceptional
Stunning villas
The villas are beautiful, clean, spacious and have lovely pools. We had dinner with the elephants one night, great value, delicious buffet and amazing interaction with elephants, orang-utans and other animals. Two dance shows included that were great.
The only let down was breakfast.One morning was breakfast in the restaurant. The choices meant you could have fruit, but then no juice, muesli but no toast. Next morning we ordered in the villa. We were shocked that it cost IDR 150.000 for delivery to the villa, and it was stone cold, one strip of fat to pass as bacon, decent coffee was extra too.
Also we booked delivery for 9.30 to sleep in. Yet got a call at 8 am to confirm our order!
At the price of these villas breakfast needs to be great, no extra cost for delivery and quality ingredients. Otherwise loved the villas and we will be back.
Wendy
10/10 Exceptional
The best hotel in Ubud, maybe the best in Bali
This is without doubt one the best hotels I have stayed in. Very personal, very thoughtful and amazing service and quality.
The grounds are stunning, the rooms are huge, the free entry to the zoo is also great.
I would recommend this as the best hotel in Ubud easily maybe the best in Bali!
Joshua
Joshua, 6-night trip
10/10 Exceptional
Super Villen zum Zweisamkeit genießen!
Sehr angenehme Atmosphäre. Mitarbeiter unglaublich freundlich und darauf aus, alle Wünsche zu erfüllen. Schöne Villen mit riesigem Bad und tollem Pool! Freier Eintritt in den Zoo, der direkt an die Unterkunft angrenzt. Essen im Restaurant teurer, aber lecker. Es hätte allerdings mehr vegetarische Auswahl geben können. Auf Nachfrage gab es dann aber auch vegetarische Speisen.
Im Spa gibt es fast jeden Tag ein besonderes Promo-Angebot. Die Massagen waren auch sehr gut.
Verified traveler
5-night trip
8/10 Very good
Beautiful place to stay. Just need more food variety.
Samir
Samir, 3-night trip
10/10 Exceptional
Luxury retreat
Amazing villas! The staff are amazing and couldn't do enough for you and you are also staying right in the grounds of the zoo which is amazing. The zoo itself is lovely, quite small but a really enjoyable morning or afternoon out. The villa and private pool are beautiful with a huge bathroom. The only downside is the restaurant which although is good quality lacks a little in menu choice.
Luke
Luke, 3-night trip
10/10 Exceptional
Very nice Villa. Everything I expected and more!
Very nice, clean Villa! Staff very nice and very helpful! Close to Bali Zoo. Unlimited entry to Bali Zoo during your stay. Villa very clean. Beautiful pool. Staff will help you book tours, a driver, romantic dinner in your Villa, and more! Staff gave me a cake for my birthday and decorated my room. I loved my stay at the Sanctoo Villa!!
Pamela
Pamela, 5-night trip
8/10 Very good
Beautiful hotel with friendly staff. Unfortunately very few of them could speak English, including the front desk staff at times, which made organizing simple things like transport and the bill very difficult.
Georgia
Georgia, 3-night trip
10/10 Exceptional
Amacing and beautifull hotel!!
Rooms: perfect, 100% privacy, clean, luxurius... excelent!!!
Verified traveler
10/10 Exceptional
5-star luxury at its best, spectacular stay
I've stayed in many hotels around the world and this is by far the nicest place i've ever stayed. It's quiet, serene, the staff is incredibly attentive and the food is incredible. Having your own private pool is incredible. I cannot recommend it highly enough!
Victoria
10/10 Exceptional
A must stay if you like the zoo, rainforest + ubud
Brilliant hotel very private not overpriced or over developed. Unbelievable setting, amazing villas and amazing location with free buggy rides and free entry to the zoo.
One of the best stays I have ever had
Joshua
8/10 Very good
Un havre de paix et de luxe
Superbe hôtel avec des villas belles et confortables. Une piscine dont les enfants ont profité à fond du matin au soir, les températures aidants. Le zoo adjacent est accessible à volonté et il est jolie, avec une interaction directe avec beaucoup d'animaux (on peut même nourrir les tigres). Le service est au top.
Il est juste dommage qu'il n'existe pas de villa avec deux chambres, ce qui aurait été plus confortable pour une famille comme la notre. Et, selon moi, les villas sans vue sur jardin permettent d'être mieux isolé, car concernant celles avec vue sur le jardin : quand vous voyez ... On vous voit !
lamine
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