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Sheraton Grand Jakarta Gandaria City Hotel

Luxury hotel with outdoor pool, connected to a shopping center, near Gandaria City Mall

  • Free WiFi and free parking
From
$77

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Image gallery

  • Lobby
  • Lobby
  • Outdoor Pool
  • Outdoor Pool
  • Lobby
Lobby. Image 1 of 78
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Jl. Sultan Iskandar Muda, Jakarta, 12240, Jakarta, Indonesia
8.8.Fabulous.
  • Convenient hotel on mall.

    Jan 1, 2020

  • Room to small for 5 star hotel No welcome drink for 5 star hotel Not worth it for the…

    Sep 16, 2018

See all 113 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 293 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Free toiletries

What’s around

  • In a regional park
  • Gandaria City Mall - 6 min walk
  • Balai Sidang Jakarta Convention Center - 4.1 mi / 6.6 km
  • Museum of Modern and Contemporary Art - 5 mi / 8.1 km
  • Indonesia Convention Exhibition (ICE) - BSD City - 16.4 mi / 26.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking
  • Grand Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking
  • Grand Room, 1 Double Bed, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking
  • Grand Suite, 1 Bedroom, Non Smoking

What’s around

Landmarks

  • In a regional park
  • Gandaria City Mall - 6 min walk
  • Balai Sidang Jakarta Convention Center - 4.1 mi / 6.6 km
  • Museum of Modern and Contemporary Art - 5 mi / 8.1 km
  • Indonesia Convention Exhibition (ICE) - BSD City - 16.4 mi / 26.4 km

Getting around

  • Soekarno-Hatta Intl. Airport (CGK) - 64 min drive
  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 36 min drive
  • Jakarta Kebayoran Station - 16 min walk
  • Jakarta Palmerah Station - 6 min drive
  • Pondok Betung Station - 9 min drive
  • Blok M Station - 25 min walk
  • MRT Blok M BCA - 26 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
map
See on map
Jl. Sultan Iskandar Muda, Jakarta, 12240, Jakarta, Indonesia

At a glance

Hotel size

  • This hotel has 293 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Free pool cabanas
  • Pool sun loungers

Working away

  • 24-hour business center
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 23391
  • Conference space size (meters) - 2173
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2015
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Raised toilet seat
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • Chinese
  • English
  • Indonesian
  • Korean

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Small print

Also known as

  • Sheraton Jakarta Gandaria City Hotel
  • Sheraton Grand Jakarta Gandaria City Hotel Hotel
  • Sheraton Grand Jakarta Gandaria City Hotel Jakarta
  • Sheraton Grand Jakarta Gandaria City Hotel Hotel Jakarta
  • Sheraton Gandaria City Hotel
  • Sheraton Jakarta Gandaria City
  • Sheraton Gandaria City
  • Sheraton Grand Jakarta Gandaria City Hotel
  • Sheraton Grand Gandaria City Hotel
  • Sheraton Grand Jakarta Gandaria City
  • Sheraton Grand Gandaria City
  • Sheraton Jakarta Gandaria City

Optional extras

Rollaway beds are available for IDR 450000.0 per night

Buffet breakfast is offered for an extra charge of IDR 248000 per person (approximately)

Airport shuttle service is offered for an extra charge of IDR 490000 per vehicle (one-way)

Area shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sheraton Grand Jakarta Gandaria City Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Express check-out is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Fish & Co. (3-min walk), Miyagi (3-min walk), and Fook Yew (5-min walk).
  • Yes, an airport shuttle is available. The charge is IDR 490000 per vehicle one-way.
  • Sheraton Grand Jakarta Gandaria City Hotel has an outdoor pool and a fitness center.
8.8.Fabulous.
  • 6.0.Good

    Next to Gandaria shopping center which is convenient. Next to a mosque, which is not convenient for the 4am morning prayer. Considering relative prices, charging 12-14x more for items in the restaurant or minibar is a bit outrageous especially as there are no marts nearby. Room and staff were fine. Gym is pathetic.

    donovan, 1 night trip, Aug 12, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    good for Family

    Friendly and helpfull staff

    Diah Ambarwati, 1 night family trip, Aug 28, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good Service Disrupted

    It’s totally annoying that we have to ask for basic amenities/toiletries.

    1 night family trip, Aug 15, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good Place to stay!

    It's a pleasure place to stay for business trip. Great breakfast.

    1 night business trip, Feb 22, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location, room was great. Showers could a bit cleaner (had a little mould in corners).

    1 night romance trip, Jan 24, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Service and price don't match

    I needed to wait for the check-in because the hotel cannot prepare my booked one bed room upon my arrival. The mini-bar in the room was empty. The bath tab had also some problems; handles of faucet were loose. Flow of water was not enough. Bath tab was not cleaned. It's quite disappointing.

    2 night business trip, Jan 12, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    The location is connected to the shopping mall which is very convenient

    1 night romance trip, Jan 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice hotel with access to a big mall.

    1 night business trip, Nov 17, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent!

    Thumbs up for all aspect! Top notch customer service with very comfortable room.

    Carine, 1 night trip, Sep 18, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Sheraton Gandaria

    Stay was good. Just would like to see if the hotel could upgrade the audio interface so that we can listen to our favourite songs from mobile phone or ipad.

    2 night business trip, Sep 18, 2019

    Verified Hotels.com guest review

See all 113 reviews