Stayed in a suite with a hot tub. Tub was great. Climate control was stuck on heat. Front desk said to keep it off, just open the balcony door to cool off the room. Problem was, next door neighbor was on his balcony smoking. So our options were incredible heat, or a room filled with smoke. Decided to watch tv in the heat waiting for neighbor to finish smoking. TV didn't work either. We just called it a night and went to bed in the heat. At checkout, told front desk about TV, and again complained about the heat. They didn't seems to care. I've stayed here many times, this was the absolute worst experience of them all.
