Guests
All properties in Antigua Guatemala, Sacatepequez, Guatemala

El Carmen Suites

No-frills Antigua Guatemala hotel with restaurant

  • Free WiFi and free parking
From
$54

Property renovations and closures

  • The property is closed between April 01 and December 31.

Image gallery

  • Dining
  • Dining
  • Deluxe Double Room, 1 King Bed - Garden View
  • Deluxe Triple Room, 2 Double Beds - Bathroom
  • Dining
Dining. Image 1 of 73
1 / 73Dining
9a. Calle Poniente #17, Antigua Guatemala, Sacatepequez, Guatemala
8.2.Very Good.
  • It’s a nice property and the staff are all super nice and accommodating. Breakfasts on…

    Jun 25, 2021

  • Parking is a very difficult. No toilet paper in the bathroom People really nice

    Feb 22, 2020

See all 13 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 32 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Rooftop terrace
  • Breakfast available
  • Spa services

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • San Jose el Viejo Ruins - 2 min walk
  • Central Park - 7 min walk
  • El Fotografo Gallery - 7 min walk
  • Palace of the Captains-General - 8 min walk
  • Antigua Guatemala Colonial Art Museum - 8 min walk
  • Church of San Francisco - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Double Room, 1 King Bed
  • Comfort Twin Room, 2 Double Beds
  • Family Studio Suite, Multiple Beds
  • Deluxe Triple Room, 2 Double Beds
  • Economy Double Room, 1 Double Bed
  • Comfort Double Room, 1 Queen Bed

What’s around

Landmarks

  • San Jose el Viejo Ruins - 2 min walk
  • Central Park - 7 min walk
  • El Fotografo Gallery - 7 min walk
  • Palace of the Captains-General - 8 min walk
  • Antigua Guatemala Colonial Art Museum - 8 min walk
  • Church of San Francisco - 8 min walk
  • Antigua Guatemala Cathedral - 9 min walk
  • Tanque La Unión - 9 min walk
  • Santa Clara Convent - 9 min walk
  • House of the Giants - 9 min walk
  • Santa Catalina Arch - 0.6 mi / 0.9 km

Getting around

  • La Aurora Intl. Airport (GUA) - 40 min drive
  • Airport shuttle (surcharge)
map
See on map
9a. Calle Poniente #17, Antigua Guatemala, Sacatepequez, Guatemala

At a glance

Hotel size

  • This hotel has 32 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • 1 per room (up to 20 lbs)
  • Pets must be supervised
  • Litter boxes available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free uncovered onsite self parking
  • Free offsite parking within 984 ft; reservations required

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Spa services on site

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace

Accessibility

  • Wheelchair-accessible path of travel

Languages Spoken

  • English
  • Spanish

In the room

Sleep well

  • Down comforter

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 5 for adults and USD 5 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 40 per person (one-way)

Children and extra bedsPay at property

  • Airport shuttle for children between the ages of 1 and 11 costs USD 10 (one-way)

PetsPay at property

  • Pets are allowed for an extra charge of USD 15 per pet, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

Pool, spa, and gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

Also known as

  • El Carmen Suites Hotel Antigua Guatemala
  • El Carmen Suites Antigua Guatemala
  • El Carmen Suites Hotel Antigua Guatemala
  • El Carmen Suites Hotel
  • El Carmen Suites Antigua Guatemala
  • El Carmen Suites
  • Carmen Suites Antigua Guatema
  • El Carmen Suites Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, El Carmen Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • The property is closed between April 01 and December 31.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 20 lbs per pet. There's a charge of USD 15 per pet, per night. Service animals are exempt from fees. Litter boxes are available.
  • You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Reilly's Irish Tavern (5-min walk), por qué no (5-min walk), and Chabad House Lubavitch Antigua Guatemala (5-min walk).
  • Yes, an airport shuttle is available. The charge is USD 40 per person one-way.
  • El Carmen Suites has spa services.
8.2.Very Good.
  • 10.0.Exceptional

    Great hotel at a Great Price.

    It was a great price in a good location. Walking distance to the square and shopping. The staff was super helpful and the breakfast was awesome.

    Ronney, 2 night business trip, Jun 21, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Todo muy bien en general, en la habitación el aire acondicionado no funcionaba y el Parqueo estaba demasiado lejos.

    Larisa, 1 night family trip, Jun 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Calidad

    Excelente muy limpio, buena ubicación

    Marleni, 2 night family trip, Feb 29, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    No funcionaba el aire acondicionado

    German, 1 night family trip, Jan 2, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Mucho calor en las habitaciones

    1 night trip, Dec 31, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente

    Súper buena la experiencia con El Carmen Suites, limpieza al 100%, los desayunos súper ricos. Además de una hermosa vista a los Volcán por las mañanas

    Mayra, 4 night trip with friends, Sep 10, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    No tiene pArqueo

    No cuentan con parqueo propio.

    FILIBERTO, 2 night business trip, May 31, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Un gran lugar para hospedarse, me encantó las instalaciones y el trato del personal!

    1 night trip, Apr 13, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    La decoración del hotel es espectacular! El servicio al cliente por parte de los colaboradores del hotel es excelente, todos muy amables en especial Jorge que nos ayudó en todo!

    1 night trip, Apr 11, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    2 night trip, Mar 21, 2019

    Verified Expedia guest review

See all 13 reviews