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Porta Hotel del Lago, Panajachel

3.5-star3.5 stars
2a Avenida 06-17 Zona 2PanajachelSololaGuatemala

Family hotel in Panajachel with outdoor pool, restaurant
  • Free WiFi in lobby and free parking
Very Good8.0
Location
Great location
WiFi
Good internet service
Pool
Ordinary pool
120See all 120 Hotels.com reviews
From 534 reviewsTripAdvisor Traveller Rating

Porta Hotel del Lago, Panajachel

from $83
  • Standard Double Room, 2 Double Beds
  • Deluxe Double Room, 2 Double Beds, Lake View
  • Suite, Lake View

At a glance

Key facts

Hotel size

  • This hotel has 100 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 1 PM
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 10 kg)

Internet

  • Free WiFi in public areas

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Spa services on site
  • Spa treatment room(s)
  • Pool umbrellas
  • Spa tub
  • Sauna
Working away
  • Conference space
  • Meeting rooms 5
  • Conference space size (feet) - 4725
  • Conference space size (meters) - 439
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace

In the room

Home comforts
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch TV
  • Premium TV channels
Stay connected
  • Desk
  • Phone
More
  • Daily housekeeping

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Porta Hotel del Lago, Panajachel’s small print

Also known as

  • Hotel Porta Lago
  • Porta Hotel Lago Panajachel
  • Porta Hotel Lago
  • Porta Lago Panajachel
  • Porta Lago
  • Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
  • Lago Porta
  • Porta del Lago
  • Porta del Lago Panajachel
  • Porta Hotel
  • Porta Hotel del Lago
  • Porta Hotel del Lago Panajachel
  • Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
  • Porta Hotel Panajachel

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Breakfast costs between GTQ 60.00 and GTQ 100.00 for adults, and GTQ 40 and GTQ 100 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of GTQ 200.00 per pet, per day

Airport shuttle service is offered for an extra charge of GTQ 1600.00 per person (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Porta Hotel del Lago, Panajachel

Landmarks

  • La Galeria - 5 min walk
  • Azul Maya Archaeological Museum - 6 min walk
  • Casa Cakchiquel Arts Center - 7 min walk
  • Church of Saint Francis - 15 min walk
  • Panajachel Municipal Market - 17 min walk
  • The Maya Traditions Herbal Medicine Garden - 18 min walk
  • Toliman Volcano - 20.2 mi / 32.5 km
  • Iximche Mayan Ruins - 27.4 mi / 44.1 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 109 min drive
  • Free self parking
  • Airport shuttle (surcharge)

Recent reviews

Very Good 8.0 From 120 reviews

Porta Hotel del Lago, Panajachel
Very Good8.0
We had a family holiday for Easter season with a baby of 1 year old. The location of the hotel is perfect and safe, with restaurant, coffee shop and main street Santander in Panajachel. The check-in is fast, room service is good, and the room has a great view of the lake Atitlan. Unfortunately, there's no AC in the room, and there's some mosquito at night. But I do like to stay at the same place our next trip!
Chi Hung, us2 night trip
Porta Hotel del Lago, Panajachel
Very Good8.0
Cash taken from closed suitcase
This is the second time I stay at this hotel. It is pretty good. This time I was disappointed when $285 dollars were taken from my closed suitcase and no one was able to do anything about it. I wish the hotel staff had done a more in depth investigation about it. It seems they did not want to pursue the issue for one of his guests. Noted for next time.
Ricardo, us4 night trip
Porta Hotel del Lago, Panajachel
Exceptional10.0
Wrong information
Everything’s you’d perfect but, i paid for a”Deep Soaking bathtub” and the hotel has none, as a matter of fact, they said... they haven’t had one of those, ever
rigoberto, us1 night trip
Porta Hotel del Lago, Panajachel
Exceptional10.0
Short stay..., unfortunately
We were only just one day but we would have stayed more. Excellent view of the lake from our room. We could not enjoy all the things the hotel has to offer.
Martin, us1 night trip
Porta Hotel del Lago, Panajachel
Exceptional10.0
Amazing amazing hotel
A vacation with my family. Unforgettable. Amazing
Kathleen, us1 night family trip

See all reviews

Porta Hotel del Lago, Panajachel

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