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Shangri-La Resort, Shangri-La

Photo gallery for Shangri-La Resort, Shangri-La

Front of property – evening/night
Indoor pool
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Room amenity

Overview of Shangri-La Resort, Shangri-La

Shangri-La Resort, Shangri-La

4.5 star property
Luxury hotel in Shangri-La with 3 restaurants and spa

8.4/10 Very good

37 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
No. 1, Chicika Street, Jiantang Town, Deqin, Yunnan, 337009

Room options

About this area

What's nearby

  • In Shangri-La

Getting around

  • Gyalthang (DIG-Diqing) - 13 min drive
  • Lijiang (LJG) - 173 min drive
  • Free airport shuttle

Restaurants

  • The Raven Cafe Bar - 8 min walk
  • Sichuan Hotpot - 11 min walk
  • Helen's Pizza - 15 min walk
  • Tavern Restaurant - 16 min walk
  • Xiaguang Yang Kee - 16 min walk

About this property

Shangri-La Resort, Shangri-La

Located only 3.6 mi (5.8 km) from the airport, Shangri-La Resort, Shangri-La offers a free shuttle (available 24 hours). Guests can be pampered with massages at the spa and grab a bite to eat at one of the 3 restaurants. An indoor pool, a bar/lounge and a fitness centre are other highlights at this luxurious hotel. Fellow travellers say great things about the helpful staff.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 228 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site

Transfers

  • Free airport shuttle (available 24 hours)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 3 restaurants
  • 2 coffee shops
  • Bar/lounge
  • BBQs
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's menu

Working away

  • Business centre
  • Conference space (20667 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Lodger's Lounge – This bar only serves light fare.
Shambala Lounge – Overlooking the pool and garden, this bar only serves light fare. Happy hour is offered. Open daily.
Hot Spot – Overlooking the garden, this diner specialises in Chinese cuisine and only serves dinner. Open daily.
Ani's Kitchen – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
香苑 – This fine-dining restaurant specialises in Chinese cuisine and only serves dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 135 per person (approximately)

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Hylandia Shangri Hotel
Hylandia Shangri Shangri-La
Hylandia Shangri
Hylandia Shangri-La Hotel Shangri-La
Hylandia Shangri-La Hotel
Hylandia Shangri-La Shangri-La
Hylandia Shangri-La
Shangri-La Resort Shangri-La Deqin
Shangri-La Shangri-La Deqin
Shangri Resort, Shangri Deqin
Shangri-La Resort, Shangri-La Hotel
Shangri-La Resort, Shangri-La Deqin
Shangri-La Resort, Shangri-La Hotel Deqin

Frequently asked questions

Does Shangri-La Resort, Shangri-La offer free cancellation for a full refund?
Yes, Shangri-La Resort, Shangri-La does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Shangri-La Resort, Shangri-La?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Shangri-La Resort, Shangri-La?
Yes, there's an indoor pool.
Are pets allowed at Shangri-La Resort, Shangri-La?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Shangri-La Resort, Shangri-La?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Shangri-La Resort, Shangri-La?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Shangri-La Resort, Shangri-La?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-out is available.
What is there to do at Shangri-La Resort, Shangri-La and nearby?
Shangri-La Resort, Shangri-La has a spa, an indoor pool and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Shangri-La Resort, Shangri-La?
Yes, there are 3 on-site restaurants, featuring Chinese cuisine and garden views. Nearby restaurants include The Raven Cafe Bar (8-min walk), Sichuan Hotpot (11-min walk) and Songzanlin Monastery (2.4 mi).
What's the area around Shangri-La Resort, Shangri-La like?
Shangri-La Resort, Shangri-La is a short 12-minute walk from Diqing Culture Expo Center and 18 minutes' walk from Ganden Sumtseling Monastery.

Reviews

8.4

Very good

8.7/10

Cleanliness

8.6/10

Staff & service

10.0/10

Amenities

8.7/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Poor

Not a 5 Star Hotel
I traveled around the world a lot and have stayed in many 5 stars hotel. This was not even closed to that.
1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Generally good
In general the hotel is good, location and staff especially. The two areas that require some sort of improvement are room air-conditioning and the quality of available food, especially breakfast, both very disappointing.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome (and expensive) property. Staff was exceptionally helpful. Great property to stay on at least one trip to Shangri-La.
6-night trip
Verified Orbitz guest review

10/10 Exceptional

Tadeusz, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel, excellent food options and wonderful staff.
Addison, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Tiong, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Happy with our stay
Comfortable room, friendly staff. There is an oxygen room for guest who have high attitude sickness To rest. The Chinese restaurant serve nice food and with reasonable price. My husband was having high attitude sickness, the hotel staff was so nice to offer him porridge and milk to help him feel better.
Sophia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful room
Highly recommend for a stay at Shangri-la. Great location and I would stay there again anytime.
Philippe, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Evelyn, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It is so comfortable to stay there and the breakfast is very delicious.
3-night trip with friends
Verified Hotels.com guest review