The Moon Residence & Spa

Photo gallery for The Moon Residence & Spa

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of The Moon Residence & Spa

The Moon Residence & Spa

4.0 star property
4-star hotel with spa, near Pub Street

9.4/10 Exceptional

260 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Lounge area
Map
#100, st.267, Vihear chen Village, Svey Dangkum Commune, Siem Reap
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Free babysitting
  • Pool bar
  • Room service
  • 2 coffee shops/cafes
  • Childcare
  • Business centre
  • Airport shuttle
For families
  • Children stay free
  • Babysitting (free)
  • Rollaway/extra beds
  • Private bathroom
  • Separate bedroom
  • Separate dining area

Room options

About this area

What's nearby

  • Heart of Siem Reap
  • Pub Street - 10 min walk
  • Angkor Wat - 16 min drive

Getting around

  • Siem Reap (REP-Siem Reap Intl.) - 19 min drive
  • Airport shuttle (surcharge)

About this property

The Moon Residence & Spa

4-star family-friendly hotel in the business district
Consider a stay at The Moon Residence & Spa and take advantage of a round-trip airport shuttle, a poolside bar and a rooftop terrace. Indulge in a body scrub, a body wrap and a manicure/pedicure at La lune Spa, the on-site spa. Free in-room WiFi is available to all guests, along with 2 coffee shops/cafes and a garden.
Other perks include:
  • An outdoor pool
  • Free self-parking and valet parking
  • Free newspapers, a front desk safe and barbecues
  • A computer station, a 24-hour front desk and ATM/banking services
  • Guest reviews speak highly of the dining options, overall value and helpful staff
Room features
All 22 rooms feature comforts, such as premium bedding and air conditioning, as well as thoughtful touches, such as separate sitting areas and separate dining areas. Guest reviews speak positively of the overall comfort rooms at the property.
Extra amenities include:
  • Bathrooms with designer toiletries and showers
  • LED TVs with premium channels
  • Separate sitting areas, separate dining areas and ovens

Languages

Chinese (Mandarin), English, French, Japanese, Khmer

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 22 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Free babysitting
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 coffee shops
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • BBQs
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Free babysitting

What to do

  • Access to nearby outdoor pool
  • Free bikes nearby

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • An outdoor pool
  • Full-service spa

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible parking
  • Visual alarms in hallways

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Japanese
  • Khmer

Room amenities

Be entertained

  • LED television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Electrical adapters/chargers

Food and drink

  • Fridge (on request)
  • Oven
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, La lune Spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 5 per room (one-way)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for USD 20.0 per night
  • Airport shuttle service for children costs USD 0

Pool, spa, & gym (if applicable)

  • Children under 15 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

This property accepts credit cards, debit cards and cash.

Also known as

Moon Residence Hotel Siem Reap
Moon Residence Hotel
Moon Residence Siem Reap
Moon Residence
The Moon Residence & Spa Hotel
The Moon Residence & Spa Siem Reap
The Moon Residence & Spa Hotel Siem Reap

Frequently asked questions

Does The Moon Residence & Spa offer free cancellation for a full refund?
Yes, The Moon Residence & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Moon Residence & Spa?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at The Moon Residence & Spa on 7 October 2022 start from €56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Moon Residence & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Moon Residence & Spa?
Yes, there's an outdoor pool.
Are pets allowed at The Moon Residence & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Moon Residence & Spa?
Yes, there's free self and valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by The Moon Residence & Spa?
Yes, an airport shuttle is available. The charge is USD 5 per room one-way.
What are the check-in and check-out times at The Moon Residence & Spa?
You can check in from 2 PM - midnight. Check-out time is noon.
What is there to do at The Moon Residence & Spa and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Moon Residence & Spa also has spa services and a garden, as well as access to a nearby outdoor pool.
Are there restaurants at or near The Moon Residence & Spa?
Yes, there's an on-site restaurant. Nearby restaurants include Maharajah (7-min walk), Pot and Pan (7-min walk) and Missing Socks Laundry Cafe (8-min walk).
What's the area around The Moon Residence & Spa like?
The Moon Residence & Spa is in the heart of Siem Reap, a short 10-minute walk from Pub Street and 6 minutes' walk from Old Market Area. Travellers say that this hotel is in a good location.

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.5/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

10/10 Exceptional

Absolutely beautoful!
A beautiful paradise in the middle of the city! We absolutely loved our stay! While the beds were a bit firm for us, that is a matter of preference, and we all slept well. You absolutely MUST experience this property!
Christian, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

ot
Nice
Robert, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

lent Place to Stay
This is an unusual time to be in Siem Reap with the closing of hotels, restaurants, etc., and an unprecedented drop of 95%+ of tourism. On the onehand, selfishly, it was nice to have the temples and normally hectic streets to myself, on the other hand it was heartbreaking watching this city close, temporarily. I MUST thank the staff at Moon Residence and Spa for their hospitality and dedication to customer service. The website and photos are exactly spot-on. There are no surprises; what is advertised is what I got. The rooms are clean, modern and very comfortable with traditional Khmer design and furniture. The grounds are very well maintained, the pool is beautiful, the plants are well maintained and lovely. I have stayed in 5 different hotels over the years in Siem Reap and this by far was the most comfortable, clean and maintained. The breakfast is very good and fresh. The one dinner I had was also very good. The only negative was the sewage renovation on the street outside. But it is happening throughout the city. Mr. Soy, the General Manager was honest and helpful in difficult times. I thank him for the hospitality and wish them all the best on being able to re-open as soon as possible. I strongly recommend The Moon Residence and Spa (which I did not try) for your next stay.
Daniel, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Oasis
Another beautiful stay at this wonderful hotel. Quiet, safe, friendly, clean oasis. Really wonderful staff.
Robert, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

An oasis
It was a lovely place to stay, the staff were very welcoming and helpful. It was great to get an upgrade to a beautiful poolside room with breakfast. It’s a ten minute walk to pub street so not to far but far enough from the hustle bustle.
Jacqueline, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a very nice hotel with a lot of beautiful trees around the swimming pool. Second floor have a room with a nice view. I can enjoy it all the time if I am not going out. Room is clean , quiet and spacious. the The hotel staffs are very friendly And helpful . Close to pup street and night market. 15 minutes from airport. I am happy to stay here.
May, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Quiet near Pub Street
Friendliest staff you could find in Siem Reap. Big tub in the room #2 to relax in at the end of the day. Pool was very nice and so was the breakfast. Close to Pub Street and still quiet. Would stay there again no doubt. Pick up from hotel is available too
Pick up service available
Room 002
Poolside and Restaurant
Marc, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were just lovely, very helpful and friendly and nothing was any trouble. Really good location a maximum 10 minute walk to Pub Street and town but nice and quiet. Rooms were big and spacious and very comfortable and pool is beautiful. I will definelty be back and would recommend to anyone going to Siem Reap Mark
8-night trip
Verified Expedia guest review

10/10 Exceptional

Gorgeous oasis, so friendly & relaxing!
I am so glad that my husband and I found The Moon Residence & Spa for our extended stay in Siem Reap. The staff here is so caring and so dedicated, and the atmosphere is just so lovely and relaxing. The pool is beautiful and the gardens are so wonderfully maintained. The food is great, including a delicious breakfast. I've stayed at many hotels in Siem Reap, and The Moon Residence & Spa is the best service, best location, best value and best comfort of them all.
Ashley, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff made it feel like home from home and helped with anything we asked of them including tours and arranging airport transfers by Tuk Tuk. The pool is larger than it looked on the photos which was a bonus. My room was huge with a bath and shower along with two outdoor seating areas. Most importantly it was clean! I thoroughly enjoyed my stay and would recommend it to anyone.
3-night trip with friends
Verified Expedia guest review