Decent hotel, but not worth the 4.5 stars. I'd rate this 3.5 stars. I feel this NH concept is a bit outdated. You get basic Wi-fi for free, but if you need more bandwidth for streaming you need to pay extra. That's very 2005.
Pillows are not great and the airconditioning does close to nothing (it uses a centralized system that you can only set to a minimum of 20, but doesn't cool properly), making the room quite hot, which we found uncomfortable.
The hotel is located in a nice looking newly developed part of Trento, it's a 20 minute walk to the main Duomo square.
Parking in the garage is 10eur/day , which is fair, but keep in mind that the spaces are quite tight.
Fast chargers available at the Supermarket at 100m
(There are 2 car chargers in the garage, but they don't work with every RFID card)
I don't understand why this hotel gets 4.5 stars and 9+ ratings.
It's OK, but not great.