JW Marriott Hotel Macau

Property class: 5 and above
Luxury hotel with full-service spa, connected to the convention center, near Cotai Strip

Choose dates to view prices

JW Marriott Hotel Macau is just 3.3 mi (5.3 km) from the airport and offers a free shuttle at scheduled times. You can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a rooftop terrace. Fellow travelers love the helpful staff and overall property condition. Public transportation is just a short walk: Cotai West Station is 5 minutes and Pai Kok Station is 8 minutes.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a large window, a sofa, a coffee table, and a desk with a chair.

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1033 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Pool View

A modern hotel room with a large bed, a sitting area with a sofa and armchair, a small table with a teapot, and a view of a cityscape through large windows.

Executive Room, 1 King Bed, Pool View

  • Resort view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

A spacious lobby with a grand chandelier, a central staircase, and modern seating areas.

Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge )

A modern living room with a flat-screen TV, a glass coffee table, a sofa, and a lamp.

Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge )

  • 1033 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

A spacious lobby with a grand chandelier, a central staircase, and modern seating areas.

Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Pool View

A modern hotel room with two beds, a dining table, a TV, and a bathroom visible through an open door.

Executive Room, 2 Double Beds, Pool View

  • 484 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds

A spacious lobby with a grand chandelier, a central staircase, and modern seating areas.

Room, 2 Double Beds

10.0 out of 10
Exceptional
(8 reviews)
  • 484 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Pool View

A modern hotel room with two beds, a dining table, a TV, and a bathroom visible through an open door.

Room, 2 Double Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

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  • Pool
  • Spa
  • Airport transfer
  • Parking available
9.2 out of 10, Wonderful, 1,619 reviews
$121 nightly
The price is $127
Nov 9 - Nov 10
Total with taxes and fees
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About the neighborhood

Map
Estrada da Baía da Nossa Senhora de, Esperança, s/n, Cotai, Das Ilhas

What's nearby

  • Galaxy International Convention Center - 2 min walk - 0.2 km
  • Galaxy Arena - 8 min walk - 0.7 km
  • Cotai Arena - 9 min walk - 0.8 km
  • Cotai Strip - 14 min walk - 1.2 km
  • Venetian Macao Casino - 17 min walk - 1.5 km

Getting around

  • Macau Intl. Airport (MFM) - 11 min drive
  • Zhuhai (ZUH-Jinwan) - 53 min drive
  • Hong Kong International Airport (HKG) - 63 min drive
  • Zhuhai Station - 19 min drive
  • Cotai West Station - 5 min walk
  • Pai Kok Station - 8 min walk
  • Lotus Station - 14 min walk
  • Free airport shuttle
  • Free area shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Free casino shuttle

Restaurants

  • ‪Vergnano Italian Restaurant - ‬10 min walk
  • ‪星巴克 - ‬10 min walk
  • ‪Urban Kitchen 名廚都匯 - ‬1 min walk
  • ‪Cha Bei - ‬6 min walk
  • ‪Passion by Gerard Dubois - ‬4 min walk

About this property

JW Marriott Hotel Macau

  • JW Marriott Hotel Macau is just 3.3 mi (5.3 km) from the airport and offers a free shuttle at scheduled times. You can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a rooftop terrace. Fellow travelers love the helpful staff and overall property condition. Public transportation is just a short walk: Cotai West Station is 5 minutes and Pai Kok Station is 8 minutes.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
11:00am

Hotel size

    • 1015 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Children's club*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site

Transfers

    • Free airport shuttle from 11 AM to 9 PM
    • Free ferry terminal shuttle

Offsite

    • Free area shuttle
    • Free shopping center shuttle
    • Free casino shuttle

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Reviews

JW Marriott Hotel Macau Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The food and beverage service was excellent, with good breakfast options and a great value for the executive lounge. (4 reviews)
  • Breakfast options were very good and the quality was excellent. (3 reviews)
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Popular mentions

Room
Service staff
Breakfast
Food
View
Bed

Reviews

Verified review

10/10 Exceptional

Excellent service and luxury hotel decor and great facilities
Verified review

10/10 Exceptional

My elderly parents had a great experience here. Staff was really attentive and helpful.
Verified review

10/10 Exceptional

Caring & Comfortable Hotel

Very good room design to cater for comfortable n the need of travellers. J M Mariott staff are very courtesy towards customers, well trained & welcome us which is very much appreciated.
Verified review

10/10 Exceptional

The hotel was exceptional. From the warm welcome to the impeccable service, every aspect of our stay exceeded our expectations. The family-friendly amenities were impressive, and the personalized touch in helping us celebrate our 10-year anniversary was truly appreciated. We look forward to returning for another extraordinary experience in the future.
Verified review

10/10 Exceptional

The front desk customer service Yasmine is excellent and very friendly to the customers. I rate her 5 stars
Verified review

10/10 Exceptional

AWESOME!

SOOOO perfect!! they are very kind, nice. I can't wait to visit there again!! Cleaning Service is very perfect! so awesome!!!
Verified review

10/10 Exceptional

Fitness staff Christian is very good and helpful
Verified review

10/10 Exceptional

Very satisfied.

Overall very satisfied. I would like especially mention Jessie for taking good care for my stay. Also not forget to mention grace. Best executive lounge service.
Verified review

10/10 Exceptional

I used to travel to Macau a lot. JW is always a enjoyable stay. n it was nice to be able to stay comfortably with a really friendly staff 'Sharry' at the lounge club. She is so nice n gave us happier stay. Say hi to Sharry. Thx4 ur lovely kindness.
Verified review

10/10 Exceptional

This property is amazing, great you can use all the Galaxy Facilities as well. Only complaint is we personally didnt like the beds.Found it hard to sleep all 3 nights
Verified review

10/10 Exceptional

Room is spacious, comfy with nice view. Staff are helpful and especially attentive to elderly. Complimentary breakfast is delcious with lots of variety Only 1 minus--the pillows. Didn't notice the pillows were a bit too soft. So kept waking up at night and fixed the pillow.
Verified review

10/10 Exceptional

Everything were perfect, friendly staffs included room service staff as well as security staff an A for their helpfulness. Wait time for registration must be improve, I had waited an hour and a half was not a good standard for JW brand.
Verified review

6/10 Good

Hotel facilities especially the swimming pool area and The Deck are great for families. We were disappointed that some staff were not very friendly but it can be difficult with the language. There were some very friendly staff also. It took some time for the hotel to organise an extra bed for us with plenty of notice which we found disappointing.
Verified review

10/10 Exceptional

Satisfied stay

The check-in was fast and smooth. No hip cups on the process and staffs were patient in explaining the procedures. The room is very spacious and facing the pool view, staff was very kind to help to upgrade the room for us due to my friend’s birthday trip. The conceige staff Amy was very helpful in explaining the routes and advised us to take the express bus to hk instead of taking the ferry. Highly recommended to stay. The housekeeper was very detailed by cleaning our luggage’s wheel and tidy up the place very well. Ample of space for yoga too
Room view
Toilet view
Bathtub view
View outside the room
Verified review

10/10 Exceptional

Amazing Hotel

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!
Verified review

10/10 Exceptional

Great hotel!

I arrived at Macau Airport in the middle of the night. I went to the hotel in a van that I had booked through the hotel in advance, and it wasn't difficult to reserve the van. Thanks to roselle for her help. The room was clean and spacious, and the view was nice. I had mentioned a non-smoking room in advance, but the room smelled strongly of cigarettes, and there was no room to change to, so they changed me to a new room the next day. But it still smelled like cigarettes. The size of the room was the same, but the number of coffees provided in the room was small, and the type of tea was also changed to a lower grade. I stayed in the downgraded room for 3 days, paying the same amount. I went to the concierge to make a reservation for the restaurant I was planning to go to, and met roselle, who helped me make a van reservation in Korea. The restaurant was fully booked, so roselle recommended another place and it was a fantastic evening. Thanks again roselle. It was a perfect hotel except for the smell of cigarettes. I remembered this as a JW Marriate Hotel that I would like to visit again.
Verified review

10/10 Exceptional

Super nice place for family trip

We have a great time in this hotel, will come back again.
Verified review

10/10 Exceptional

Great trip to staying in JW Marriott Macau!
Verified review

10/10 Exceptional

Heartwarming gifts and wonderful hospitality, so we had a very enjoyable hotel life!
Verified review

10/10 Exceptional

Very satisfying and enjoyable hotel stay. starting with the hotel check in by the reception staff.
Nice view from my room window.
Verified review

10/10 Exceptional

Nice and beautiful
Verified review

10/10 Exceptional

I had a wonderful stay at this hotel to celebrate the birthday of my wife. The staff was very helpful and gave me a lot of good surprises. The facility and location were amazing. The room was spacious and clean, the bed was comfortable, and the view was stunning. I would definitely come back here again!
Verified review

10/10 Exceptional

Good quality of service

Good service
Verified review

10/10 Exceptional

best. really best. thanks to Karmen, Fred. They make us great day. ^^
Verified review

10/10 Exceptional

Good as usual

Good quality as usual Marriott standard, particularly the SPA