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All properties in Pleasant Valley, Fairbanks, Alaska, United States of America
1 room, 2 adults

Chena Hot Springs Resort

2.5-star2.5 stars
56.5 mile Chena Hot Springs Rd., Pleasant Valley, AK, 99712, United States of America

Resort with outdoor pool, near Chena River State Recreation Area
  • Free parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The bathroom was in a bad shape, shower head was pointing directly at the wall and taking…Mar 4, 2021
  • Not at all what I expected for the money. Room and shower was very dirty. Had more of a…Jan 2, 2021

Chena Hot Springs Resort

from $210
  • - Moose Lodge - 2 Queen Beds
  • - 2 double Bed

What’s around Chena Hot Springs Resort

Landmarks

  • Chena Hot Springs - 1 min walk
  • Chena River State Recreation Area - 1 min walk

Getting around

  • Fairbanks Intl. Airport (FAI) - 98 min drive

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms

Arriving/leaving

  • Check-in time 4 PM-10:30 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas*

  • WiFi in rooms*

Transportation

Parking

  • Free onsite self parking

  • Onsite parking includes off-street options

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Indoor pool
  • Outdoor pool
  • Spa services on site
  • Bicycle rentals on site
  • Horse riding/rental on site
  • Playground on site
  • Scuba diving on site
  • Ski equipment rentals on site
  • Snowmobiling on site
  • Snowshoeing on site
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Chinese
  • English
  • Japanese
  • Spanish

In the room

Home comforts
  • Ceiling fan
  • Coffee/tea maker
Freshen up
  • Hair dryer
Stay connected
  • WiFi (surcharge)
More
  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.

Chena Hot Springs Resort’s small print

Also known as

  • Chena Hot Springs Resort Fairbanks
  • Chena Hot Springs Resort Fairbanks
  • Chena Hot Springs Resort Resort Fairbanks
  • Chena Hot Springs Resort
  • Chena Hot Springs Fairbanks
  • Chena Hot Springs
  • Chena Hot Springs
  • Chena Hot Springs Resort Resort

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and staff at the property wear personal protective equipment.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Optional extras

WiFi is available in guestrooms for USD 8.00 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 8.00 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Chena Hot Springs Resort

  • Does Chena Hot Springs Resort offer free cancellation for a full refund?
    Yes, Chena Hot Springs Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Chena Hot Springs Resort?
    This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Chena Hot Springs Resort?
    Yes, there's free self parking.
  • Is there a pool at Chena Hot Springs Resort?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at Chena Hot Springs Resort?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Chena Hot Springs Resort?
    You can check in from 4 PM - 10:30 AM. Check-out time is 11 AM.
  • Are there restaurants at or near Chena Hot Springs Resort?
    Yes, there's an onsite restaurant.
  • What is there to do at Chena Hot Springs Resort and nearby?
    During the winter, enjoy onsite recreation like snowshoeing and snowmobiling and return when the snow melts for horseback riding and scuba diving. Enjoy a swim in the indoor and outdoor pools after a day out and about. Chena Hot Springs Resort also has spa services and a picnic area, as well as a garden.

Recent reviews

Good 7.8 From 300 reviews

Exceptional 10.0
The hot spring is a Definitely to go place and go as many as possible when you are there. The feelings and the views were different day and night. The room is old and small and not sound proof. No breakfast provide but they have a restaurant and price is reasonable. The only one thing is due to the bad connection of Wifi, you need to double check your bookings and transportations.
Larissa, us2 night romance trip
Good 6.0
Many Fun Activities, Service Needs Improvement
There are many fun activities at Chena that we enjoyed. The rooms we stayed in were very outdated and lighting was harsh. For the dining we were made to wait to sit down to eat as we saw open tables and another group was seated before us.
us1 night family trip
Very Good 8.0
Has kind of a summer camp feel to it! Rooms are small, few amenities. TV is too fuzzy to watch, wifi is spotty, no fridge or telephone in the room. Heat is not controllable, and we found it stifling hot until we could pry a window open. Activities are interesting and the sled dogs are a joy to visit! Food is great! The ice museum was interesting, too and the hot springs themselves are a must visit!
Joy, us1 night family trip
Exceptional 10.0
nice view
nice place
JUAN, us1 night trip
Exceptional 10.0
Amazing place.. stuff out of a wonderland. Resort which combines ruggedness and nature with comfort and amenities. The springs themselves are so relaxing and the activities the resort offers are just mind blowing. I would also like to say that this place has one of the best restaurants in Fairbanks area.
Apurv, us1 night trip with friends
Very Good 8.0
In general good experience, restaurant has a nice ambiance and really good food (breakfast and dinner), the tour to see the aurora was an amazing experience (thanks to James). The ice museum tour incredible experience, really good drink from the Massachusetts girl, really nice customer service. The hot spring unbelievable, don’t worry about the weather outside, it keeps you hot all the time, even your head (we jumped in with -15•, and we are from Miami). The hotel will have my excellent review if some staff at the restaurant, front desk, and around the hotel change for a better customer service. Also, the room needs just a little retouch. Also, be aware about the water, smell funny, I recommend to buy bottle of water before arriving, to drink and brush your teeth.
EM, us3 night romance trip
Exceptional 10.0
Very unique experiences, comfortable place to stay
Carolin, us3 night family trip
Very Good 8.0
A don't miss Alaska experience.
Fabulous staff, amazing hot springs, great amenities, not so comfy bed. Overall, an exceptional experience! And don't miss the fresh veggies!
us2 night trip
Exceptional 10.0
Hot Springs it’s self and outside while it was snowing.
Sylvia, us1 night trip
Poor 2.0
Ruined my daughter's 18th birthday
I reserved the bear family suite. I even had a screen recording of me making the reservation. I had also had facebook conversations with Chena Hot Springs discussing the reservation and need for a freezer for birthday ice cream for my daughter's 18th birthday. They overbooked and didn't have my room. They tried to put us in one hotel room in the moose lodge when I had reserved a two bed, two bath suite. They did finally put us in two rooms, on separate floors, no fridge or freezer. Ice cream went in the trash. Rooms were in disrepair, dingy, crooked lamp shades, overly hot with ceiling fans that only work if the bright light is on as well, so no sleeping with the fan on, loose toilet seats, toilets that rock when you sit on them, crappy tv reception, vending machines that don't work...We also wanted to eat at the restaurant but they had a waitlist of 18 tables. People were crowding without masks. The hostess made an announcement that she could pair groups together to speed up the wait times and got really snarky when nobody wanted to take her up on it (during a pandemic). We decided to order our food to go. Picked up our food and went back to our rooms but half the order was missing. Walked back over to get the rest of the order, then back to rooms only to realize they also forgot my bread for my smoked salmon pasta. Not sure about the algae situation in the pool either. It's pretty slimy in there and we all had visible algae in our suits after. Ruined an 18th birthday.
Marina R., us1 night family trip

Chena Hot Springs Resort