8/10 Very good
Room was clean, friendly staff
Linda
Linda, 2-night trip
JEN Singapore Orchardgateway by Shangri-La
Central hotel with outdoor pool, connected to a shopping center, near Orchard Central
Located close to National Museum of Singapore and Peranakan Museum, JEN Singapore Orchardgateway by Shangri-La offers a warm welcome with international cuisine at Makan at Jen. Relax in the spa tub or unwind by the rooftop pool, where cabanas and sun loungers await. The helpful staff has left a lasting impression on previous guests.
Wonderful
Popular amenities
- Free parking
- Free WiFi
- Air conditioning
- Gym
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Outdoor pool
- Rooftop terrace
- Breakfast available
- 24-hour health club
- Hot tub
- Pool bar
- Room service
- Meeting rooms
- Terrace
- 24-hour front desk
For families (6)
- Children stay free
- Free cribs/infant beds
- Private bathroom
- Television
- Terrace
- Daily housekeeping
$217 nightly
$237 total
Mar 4 - Mar 5
Total with taxes and fees
Room options
Showing 27 of 27 rooms
Club Deluxe Room
- Sleeps 3
Deluxe Room, 1 King Bed
Excellent
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
- 344 sq ft
- Sleeps 4
- 1 King Bed
Deluxe Room (Family)
Exceptional
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
- 506 sq ft
- Sleeps 4
- 1 King Bed
Superior Room, 1 King Bed, City View
Excellent
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
- City view
- 291 sq ft
- Sleeps 3
- 1 King Bed
Superior Room, 1 King Bed
Wonderful
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
- 291 sq ft
- Sleeps 3
- 1 King Bed
Panorama Club Room, 1 King Bed
Exceptional
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
- City view
- 592 sq ft
- Sleeps 4
- 1 King Bed
Club Deluxe Room, 1 King Bed
Exceptional
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
- 344 sq ft
- Sleeps 4
- 1 King Bed
Club Room, 1 King Bed
Excellent
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
- 291 sq ft
- Sleeps 3
- 1 King Bed
Superior Twin Room, City View
Excellent
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
- City view
- 291 sq ft
- Sleeps 3
- 2 Twin Beds
Superior Twin Room
Wonderful
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
- 291 sq ft
- Sleeps 3
- 2 Twin Beds
Club Twin Room
Excellent
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
- 291 sq ft
- Sleeps 3
- 2 Twin Beds
Deluxe Family Room
- Sleeps 3
Superior Twin Room
Exceptional
- Sleeps 2
Superior king Room
- Sleeps 2
Deluxe twin Room
- Sleeps 2
Deluxe King Room
- Sleeps 3
Superior City View twin Room
- Sleeps 2
Superior City View king Room
- Sleeps 2
Club Twin Room
- Sleeps 2
Club King Room
- Sleeps 2
Club Panorama twin Room
- Sleeps 2
Club Panorama king Room
- Sleeps 3
Superior Room
- Sleeps 2
Deluxe Room
- Sleeps 3
Superior City View Room
- Sleeps 2
Club Room
- Sleeps 2
Club Panorama Room
- Sleeps 2
Similar properties
Carlton Hotel Singapore
- Pool
- Spa
- Free parking
- Free WiFi
Wonderful
2,302 reviews
$164 nightly
$180 total
Mar 7 - Mar 8
Total with taxes and fees
JEN Singapore Tanglin by Shangri-La
- Pool
- Free parking
- Free WiFi
- Restaurant
Wonderful
1,005 reviews
$161 nightly
$175 total
Mar 22 - Mar 23
Total with taxes and fees
Pan Pacific Singapore
- Pool
- Spa
- Parking available
- Free WiFi
Exceptional
2,019 reviews
$309 nightly
$337 total
Mar 15 - Mar 16
Total with taxes and fees
voco Orchard Singapore by IHG
- Pool
- Spa
- Airport transfer
- Parking available
Excellent
439 reviews
$213 nightly
$232 total
Mar 13 - Mar 14
Total with taxes and fees
Hilton Singapore Orchard
- Pool
- Airport transfer
- Free parking
- Free WiFi
Wonderful
917 reviews
$251 nightly
$273 total
Mar 7 - Mar 8
Total with taxes and fees
Swissotel The Stamford, Singapore
- Pool
- Spa
- Parking available
- Free WiFi
Wonderful
1,003 reviews
$295 nightly
$321 total
Mar 6 - Mar 7
Total with taxes and fees
Crowne Plaza Changi Airport by IHG
- Pool
- Parking available
- Free WiFi
- Restaurant
Exceptional
2,388 reviews
$273 nightly
$298 total
Apr 2 - Apr 3
Total with taxes and fees
YOTEL Singapore Orchard Road
- Pool
- Free WiFi
- Restaurant
- Connecting rooms available
Excellent
1,772 reviews
$116 nightly
$126 total
Mar 11 - Mar 12
Total with taxes and fees
Carlton City Hotel Singapore
- Pool
- Free parking
- Free WiFi
- Restaurant
Exceptional
1,972 reviews
$213 nightly
$236 total
Mar 28 - Mar 29
Total with taxes and fees
Royal Plaza on Scotts
- Pool
- Free parking
- Free WiFi
- Restaurant
Wonderful
1,002 reviews
$162 nightly
$177 total
Mar 19 - Mar 20
Total with taxes and fees
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
About the neighborhood
277 Orchard Road, Singapore, 238858
About this property
JEN Singapore Orchardgateway by Shangri-La
JEN Singapore Orchardgateway by Shangri-La features a rooftop terrace and puts you just steps from Orchard Central. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Makan at Jen, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a poolside bar, a 24-hour health club, and a fitness center. Fellow travelers like that it's only a short walk to public transportation: Somerset Station is steps away and Dhoby Ghaut Station is 10 minutes.
At a glance
Property amenities
Room amenities
Special features
Dining
Makan at Jen - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Trippi - This poolside rooftop bar serves light fare only. Open daily.
Frequently asked questions
Have a question?
Get instant answers with AI powered search of property information and reviews.
JEN Singapore Orchardgateway by Shangri-La Reviews
Wonderful
9.4
Cleanliness
9.2
Amenities
9.2
Staff & service
9.2
Property conditions & facilities
What guests liked
- The rooftop pool offered a great view, was super, friendly, and a highlight for many guests. (121 reviews)
- Breakfast options were excellent with a wide range and great taste. (47 reviews)
- The property offers a variety of dining options and a great location with many restaurants nearby. (14 reviews)
From real guest reviews summarized by AI.Popular mentions
RoomLocationService staffViewBreakfastFoodRooftop poolShoppingBarLobby10/10 Exceptional
Extremely clean room and facilities, plenty of amenities and a very professional and personable staff
Barry
Barry, 2-night trip
10/10 Exceptional
Very nice hotel in a great location. Great customer service, very nice staff and very good breakfast.
Lidia
Lidia, 3-night trip
10/10 Exceptional
Great hotel, great location, great breakfasts
Tan
Tan, 7-night trip
10/10 Exceptional
Lovely place very clean, great staff, great location. We would stay again.
Jenny
Jenny, 3-night trip
10/10 Exceptional
Location is great and the staff is super friendly
Ka Hoo
Ka Hoo, 4-night trip
10/10 Exceptional
Cosy hotel that is located so conveniently in Orchard Road (close to Somerset MRT) with plenty of shopping and food options (even halal food).
Rohana
Rohana, 2-night trip
10/10 Exceptional
All great.
kaye
kaye, 2-night trip
10/10 Exceptional
Slick service, great breakfast and well located
adrian
adrian, 3-night trip
8/10 Very good
Clean room and very good location at heart of Orchard Road. Highly recommended for all ages.
Fong
Fong, 1-night trip
10/10 Exceptional
Clean rooms, staff was very friendly and helpful.
Nicholas
Nicholas, 3-night trip
10/10 Exceptional
Clean, location
Luis Manuel
Luis Manuel, 2-night trip
10/10 Exceptional
Everything in this hotel was great. We stay at the family deluxe room and it was really big. The location is excellent for food and shopping. The breakfast was great and the staffs was well-organised to bring guest to the table. Overall this is a excellent hotel and I will definitely recommend you to stay here.
Choo
Choo, 2-night trip
10/10 Exceptional
Great location, well-designed rooms and a rooftop pool with a view.
Sarah
Sarah, 3-night trip
10/10 Exceptional
An excellent, centrally located hotel that is a great advert for Singapore
Gordon James
Gordon James, 5-night trip
10/10 Exceptional
Nice sturdy bed and views
Aayesha Anil
Aayesha Anil, 4-night trip
10/10 Exceptional
Room was nice and very clean. Pool area was super, friendly staff good drinks and great views of the city. Great location as it’s very close to everything. I will stay here again for sure.
Bret
Bret
Bret, 8-night trip
10/10 Exceptional
Fantastic hotel and service, staff were amazing
Sri Harsha
Sri Harsha, 1-night trip
10/10 Exceptional
Yes
Bhoomika
Bhoomika, 5-night trip
10/10 Exceptional
Great central location for shopping
Elgan
Elgan, 3-night trip
10/10 Exceptional
Good location, easy to walk, plenty of places to eat
Juan
Juan, 6-night trip
10/10 Exceptional
Stay for 4 nights, very convenient for shopping and travelling around the city using the metro
Vinodhkumar
Vinodhkumar, 4-night trip
8/10 Very good
19th floor lounge nice
DAVID
DAVID, 4-night trip
10/10 Exceptional
The hotel was clean and ideally located but it was the staff that made the difference. Every staff member I encountered was so friendly and helpful. Would definitely stay here again.
Clair
Clair, 7-night trip
10/10 Exceptional
Great stay in hotel with a great location.
Great breakfast buffet, the room was spacious and clean. The hotel facilities were fantastic (a visit to the pool is a must). The hotel is conveniently located near everything (transpo, food, shopping, etc.)
Nicolas
Nicolas, 7-night trip