JW Marriott Hotel Zhengzhou

Property class: 5 and above
Hotel with steam room

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JW Marriott Hotel Zhengzhou is a 5-star hotel located in Zhengzhou's Jinshui District, offering stunning lakefront and riverfront views. Guests can relax in the indoor pool or hot tub, and enjoy rejuvenating treatments at the spa. The hotel features 3 restaurants and a bar and lounge for dining options. A fitness center is available for those looking to stay active. Free Wi-Fi and free parking enhance convenience for travelers. Reviews highlight the friendly staff, making it an inviting choice for luxury and business visitors alike.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
$98 nightly
The total price is $105
Nov 15 - Nov 16
Total with taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Executive Suite, 1 Double Bed

  • City view
  • 969 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Premium Room, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Presidential Suite, 1 King Bed

  • Lake view
  • 2906 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Executive Studio Suite, 1 King Bed

  • City view
  • 624 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Presidential Suite, 1 King Bed

  • City view
  • 2153 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Executive Room, 2 Double Beds

  • City view
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

Premium Room, 2 Double Beds, Lake View

  • Lake view
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

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About the neighborhood

Map
Millennium Royal Plaza No 2 Central Busi, Zhengzhou, Henan, 450000

What's nearby

  • Zhengzhou International Convention and Exhibition Centerr - 17 min walk - 1.5 km
  • Henan Museum - 7 min drive - 6.9 km
  • Erqi Memorial Tower - 9 min drive - 8.4 km
  • Henan Provincial Sports Centre Stadium - 22 min drive - 15.4 km
  • Zhengzhou University - 30 min drive - 23.6 km

Getting around

  • Zhengzhou (CGO) - 31 min drive
  • Zhengzhou East Station - 15 min drive
  • Zhengzhou West Railway Station - 30 min drive

Restaurants

  • ‪JW Marriott Lounge - ‬6 min walk
  • ‪SUBWAY 赛百味 - ‬19 min walk
  • ‪Luckin Coffee 瑞幸咖啡 - ‬10 min walk
  • ‪Starbucks Reserve 星巴克臻选 - ‬5 min drive
  • ‪星巴克 - ‬19 min walk

About this property

JW Marriott Hotel Zhengzhou

  • When visiting Zhengzhou, JW Marriott Hotel Zhengzhou is a great choice to consider. Guests can indulge in Thai massages, and Man Ho, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center.

At a glance

Hotel size

    • 406 rooms
    • Arranged over 18 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 25+ Mbps) and wired internet access in rooms

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site

Other information

    • Designated smoking areas (fines apply)

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Reviews

JW Marriott Hotel Zhengzhou Reviews

9.0

Wonderful

9.2

Cleanliness

8.2

Location

9.0

Staff & service

9.0

Property conditions & facilities

Reviews

Verified review

8/10 Very good

My second stay within a year. Breakfast space is a little crowded and appeared disorganized. Old facility which may need some upgrades and renovation. Other than that, it’s almost close to everything. Very friendly staff.
Verified review

10/10 Exceptional

Friendly staff
Verified review

10/10 Exceptional

Friendly staff and nice environment.
Verified review

10/10 Exceptional

Spacious room with excellent view. Condition well maintained.
Verified review

10/10 Exceptional

wonderful view of the lake and the staff was very good to give us an ungrade and we had early morning check in. thanks
Verified review

10/10 Exceptional

This is a new area for us to visit, not a lot around the hotel but thankfully Paulina’s was great for dinner and drinks and very friendly staff
Verified review

10/10 Exceptional

Fantastic buffet and great views. Try the hot pot if you like spice.
Verified review

10/10 Exceptional

Nice and tidy! Good service!
Verified review

6/10 Good

Smoking in the fitness changing rooms !?

Older looking rooms could do with a renovation. Guests in the pool fitness area changing rooms were smoking ! Staff were all super friendly
Verified review

10/10 Exceptional

Was gonna do 4 stars, but since I've been traveling to China for business the last 15 years this JW is actually excellent. The building's architecture and interiors are nice and something that always indicates attention to detail for me is daily fresh flowers everywhere. The gym is fairly equipped, and the staff are gracious and do their best to accommodate your needs. Subway is close by and the breakfast buffet is pretty good but leans to local tastes, which I like, more than Western dishes. Didn't try the Grill or Man Ho.
Verified review

6/10 Good

Loved my view. It was really beautiful. Staff were really nice, except for the check in desk. A bit rude at times. Concierge and cleaning crew were awesome, very nice people. The last night i had to call 20 times to try to get ice from room. I had to go by the elevators before they even picked up. If you are an American or foreigner especially a woman, the Chinese come first. Upon exchanging money, i was interrupted everytime someone wanted something from the hotel desk. Customer Service wasn't really the strong key here with the exception of the Concierge and cleaning staff..
Verified review

10/10 Exceptional

Front Manager Kevin Liu provided excellent overall service, and I was very satisfied with my stay. In addition, a concierge staff member named James on the first floor was extremely proactive and helpful in assisting me with finding my package. It was a truly enjoyable trip.
Verified review

10/10 Exceptional

Excellent hotel especially they have a very nice German Pub
Verified review

10/10 Exceptional

very nice
Verified review

10/10 Exceptional

Awesome
Verified review

6/10 Good

A/C not function well

Excellent service
Verified review

10/10 Exceptional

A rude experience at Marriott Zhengzhou

The fireworks light up the place nightly as it is the Chinese New Year period. Breakfast was rather simple and not that lavish compared to other 5 stars hotel. Check out was rather messy even though there were less than 5 people but the Chinese just jumped the queue without a blink and the counter staff don't bothered at all. Managed to pass my key cards to a lady relationship staff Ms Ming and informed her about the non culture action.
Verified review

8/10 Very good

just the A/C, its not working.
Verified review

6/10 Good

Hotels.com에서 예약한 금액 하루 1,000위안과 달리, 체크인 시에 하루 2,000위안으로 디파짓이라고 결제를 해야한다하고 체크아웃시 잔액을 돌려준다고 했는데 그게 처리가 안되고 있습니다. 출장이라서 회사비용처리해야하는데 매우 곤란한 상황이네요 I made reservation at less than 1,000 yuan per day thru hotel.com, but the hotel charged me 2,000 yuan per day when checking in, saying they would refund the rest when checking out. The refund is not happening right away, and the hotel has no emails that i can contact in English (i cant speak Chinese at all, so cannot talk with them over the phone). The hotels.com reservation number is 72058305084103, could you please check the current status with the hotel?
Verified review

6/10 Good

My stay at JW Marriott Hotel Zhengzhou was mixed. There were some genuinely positive aspects, especially the front desk staff and housekeeping team, but there were also several disappointing experiences that affected my overall impression. The first negative impression happened on our arrival day. We had two very large pieces of luggage, and the first thing I remember is that the doorman saw us and seemed to run back into the building instead of helping us. At first, I thought maybe they were not actually hotel staff. But after staying for multiple days, it seemed clear that they were hotel workers. I am still not sure why they reacted that way. Maybe it was because our luggage was oversized, or because we arrived in a dirty cargo vehicle instead of a luxury sedan. A similar situation happened again on another day. My friend and I were in Zhengzhou for some cycling activities, and one day we rode more than 100 km. After such a long ride, we were extremely exhausted. Because it was difficult to find a vehicle that could fit two bicycles, we had to call another cargo van to bring us back to the hotel. When we arrived at the hotel entrance, the doorman approached the driver and tried to direct us to the basement for unloading. It did not feel welcoming at all. Since it was already nighttime and we were completely worn out, we really just wanted to get out of the vehicle at the front door and return to our room. The hotel’s location was also not ideal for the kind of trip we w
Verified review

10/10 Exceptional

Türkiye'den gelmiş biri olarak hiçbir koku olmaması tertemiz olması güler yüzlü insanlarla karşılaşmak ve en azından sabah kahvaltı mükemmeldi
Verified review

10/10 Exceptional

乾淨客房
Verified review

10/10 Exceptional

地點佳住宿舒服

櫃檯與員工教育訓練與禮貌佳。 泳池28度恆溫。早餐來不及協助餐盒打包。
Verified review

10/10 Exceptional

중국출장때문에 2박을 묵었는데 깨끗하고 주변 경치가 너무 좋았어요. 이뿝니다.
Verified review

4/10 Fair

Camere non insonorizzate e fumo sigaretta da campe

Camere non insonorizzate.. Addirittura il fumo da sigaretta della stanza accanto arrivava nella mia tanto da dover cambiare stanza a mezzanotte perché l aria era irrespirabile e il personale non ha fatto nulla per far smettere i vicini, nonostante la struttura sia classificata come Smoking Free!!!