Surrounded by the picturesque landscape of Wilten, NALA individuellhotel offers a unique retreat with breathtaking views from its rooftop terrace. Explore shopping on site, unwind in the garden or get lost in a book at the library. With free WiFi and an arcade/game room, this boutique hotel has left guests praising its helpful staff and location.
Landeskrankenhaus - University Clinics Innsbruck - 5 min walk - 0.4 km
Innsbruck Old Town Christmas Market - 11 min walk - 1.0 km
Golden Roof - 11 min walk - 1.0 km
Hofburg - 11 min walk - 1.0 km
Getting around
Kranebitten Airport (INN) - 12 min drive
Innsbruck West Station - 8 min walk
Innsbruck Central Station - 10 min walk
Innsbruck (IOB-Innsbruck Central Train Station) - 10 min walk
Restaurants
rififi - 4 min walk
Wettercafe - 3 min walk
Cool Run Inn - 4 min walk
Cafe SiSi - 2 min walk
Jolly - 1 min walk
About this property
NALA individuellhotel
Take in the views from the rooftop terrace when you stay at NALA individuellhotel. Guests can visit the fitness center for a workout or grab a bite to eat at Restaurant, which serves breakfast. Other highlights at this boutique hotel include free bike rentals, a terrace, and a garden. Fellow travelers love the helpful staff and location.
Languages
English, German, Italian
At a glance
DONE
Hotel size
57 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 3 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite parking limited
Offsite parking within 33 ft (EUR 9.50 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–noon on weekdays and 7:30 AM–1:00 PM on weekends
Restaurant
Room service (limited hours)
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Shopping
Hiking/biking trails nearby
Working away
24-hour business center
Meeting room
Computer station
Services
Front desk (limited hours)
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Multilingual staff
Free bicycle rentals
Bike storage
Facilities
1 building/tower
Built in 2014
Safe-deposit box at front desk
Rooftop terrace
Garden
Picnic area
Library
Fitness center
Arcade/game room
Bicycle parking
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Raised toilet seat
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
40-inch flat-screen TV
Satellite TV channels
Home comfort
Espresso maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Water-efficient toilets only
Special features
Dining
Restaurant - This restaurant serves breakfast only.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12 to 23 for adults, and EUR 9 to 11 for children
Children & extra beds
Rollaway beds are available for EUR 30.0 per stay
Pets
Pets are allowed for an extra charge of EUR 20 per pet, per day
Parking
Parking is available nearby and costs EUR 9.50 per day (33 ft away)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Nala
Hotel Nala Innsbruck
Nala Hotel
Nala Innsbruck
NALA individuellhotel Hotel Innsbruck
NALA individuellhotel Hotel
NALA individuellhotel Innsbruck
NALA individuellhotel
NALA individuellhotel Hotel
NALA individuellhotel Innsbruck
NALA individuellhotel Hotel Innsbruck
Frequently asked questions
Does NALA individuellhotel offer free cancellation for a full refund?
Yes, NALA individuellhotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NALA individuellhotel?
Yes, pets are welcome. There's a charge of EUR 20 per pet, per day. Food and water bowls are available.
Is parking offered on site at NALA individuellhotel?
Yes. Parking spots may be limited.
What are the check-in and check-out times at NALA individuellhotel?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at NALA individuellhotel?
No, this hotel doesn't have a casino, but Casino Innsbruck (5-min walk) and Casino Seefeld (20-min drive) are both nearby.
What is there to do at NALA individuellhotel and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy amenities like a fitness center, an arcade, and a picnic area. NALA individuellhotel also has a garden.
Are there restaurants at or near NALA individuellhotel?
Yes, there's an onsite restaurant, Restaurant.
What's the area around NALA individuellhotel like?
NALA individuellhotel is in Wilten, a short 8-minute walk from Innsbruck West Station and 3 minutes' walk from Maria Theresa Street. Travelers say that the hotel is in a great location.
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NALA individuellhotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Bed
View
Gardens
Old town
Mountain
Drinks
What guests liked
Breakfast was consistently described as amazing, great, and outstanding with a wide variety of options. (25 reviews)
Parking was available at an excellent price and was easy to access. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Aug 2, 2025
Lovely room, friendly staff, close to Innsbruck centre.
Jason
Jason, 1-night trip
10/10 Excellent
Aug 11, 2025
Very pleasant stay appreciate the staff for giving an upgraded room after a long days of travel, lovely garden and unique room
Lovepreet
Lovepreet, 1-night trip
8/10 Good
Jul 18, 2025
Hotel in a good location walking distance to the main tram station and the city center , very friendly staff and a very good service.
Ehab
Ehab, 2-night trip
10/10 Excellent
Jul 20, 2025
Very nice garden rooms that were quiet and clean. Staff friendly and helpful.
Yvonne
Yvonne, 2-night trip
10/10 Excellent
Jul 2, 2025
Very friendly welcome ond great service with a smile. Great atmosphere in de hotel, garden and terrace
Elroy
Elroy, 3-night trip
10/10 Excellent
Jun 30, 2025
Very helpful staff.
John
John, 4-night trip
10/10 Excellent
Jun 12, 2025
This was a perfect place to stay in Innsbruck. We loved the quiet garden and the location was perfect. Quiet and walkable to everything. Would definitely come back!
Sarah
Sarah, 3-night trip
10/10 Excellent
May 25, 2025
Very welcoming at Reception, beautiful and clean room.
Mark
Mark, 3-night trip
10/10 Excellent
Jul 2, 2025
Staff really nice! Rooms well equipped and moderns. Many facilities available (terrasse, gym, bar). Breakfast really interesting.
Isabelle
Isabelle, 3-night trip
10/10 Excellent
Mar 7, 2025
Very nice hotel on a top location.
Steven
Steven, 1-night trip
10/10 Excellent
May 29, 2025
Unique property conveniently located, with awesome terrace overlooking the garden and the alps
Andrew
Andrew, 1-night trip
10/10 Excellent
Jul 9, 2025
It’s a really lovely place to stay - very friendly helpful staff, beautiful peaceful garden. We got a free upgrade which was a very kind gesture. Breakfast delicious. Lots of eco features. Brilliant design too
Rachel
Rachel, 2-night trip
10/10 Excellent
May 31, 2025
We had a fantastic stay and wished we could have stayed longer. It is everything a good hotel should be! Fabulous!
Karel
Karel, 1-night trip
10/10 Excellent
Jun 4, 2025
We had an excellent experience at this hotel. The staff friendly and Dani at the front desk was fantastic super helpful and kind! The room was great. The atmosphere was good. would definitely recommend and the rooms were very clean.
Rhonda
Rhonda, 2-night trip
10/10 Excellent
Jun 22, 2025
Stayed in a garden apartment. Very clean and great location. Only minor shortcoming is absence of AC, still room is relative cool thanks to floor water cooling, but could benefit from a fan.
Andre
Andre, 3-night trip
10/10 Excellent
Jan 16, 2025
Excellent stay
Marc
Marc, 7-night trip
10/10 Excellent
Jun 24, 2025
One of our favourite hotels - the staff were great, the location perfect for the city centre and the view from the suites at the back was stunning - all the way up the mountains to the ski-lift and beyond. Were very friendly with the dog (who was allowed in downstairs terrace and the upstairs bar). Operate an honesty bar on the upstairs bar which was great. Would heartily recommend
Stephen
Stephen, 2-night trip
10/10 Excellent
Apr 25, 2025
The perfect welcome, easy parking and prosecco at arrival. Room with a beautifull view.
Ben
Ben, 1-night trip
10/10 Excellent
Feb 24, 2025
Lovely staff who were so accommodating. Excellent location too.
Sarah-Jayne
Sarah-Jayne, 3-night trip
10/10 Excellent
Aug 4, 2025
I've read reviews here and on other platforms and the word "quirky" comes up a lot, and I agree. We rented two rooms for our family of six. We were given two cottages and loved them. It was a unique experience staying here. I especially loved my cubby-like bed, and the bedding was extra comfy. The cottages are hidden in foliage, giving them an extra cozier feeling. We slept quite well since the property was quiet the entire night. The location is convenient. We were able to walk to the historical places, shopping, and dining locations within 15 minutes or less. I was only sad we couldn't stay longer because it became one of my favorite hotels.
Xiomara
Xiomara, 1-night trip
8/10 Good
Dec 15, 2024
Friendly staff and very convenient for attractions and shops.
Tony
Tony, 3-night trip
10/10 Excellent
Mar 11, 2025
The room was clean and unique. The staff were very friendly and we enjoyed our stay.
Janice
Janice, 2-night trip
10/10 Excellent
Mar 25, 2025
We had a great stay at NALA in Innsbruck. The hotel nicely designed, comfortable and in a good location. We especially enjoyed the friendliness and hospitality of the staff. Special thanks to Dani (Front Desk Staff) who definitely ensured that we had a wonderful stay!! Would recommend this hotel.