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Courtyard by Marriott New York Manhattan/Times Square, New York

3.5 stars
114 W 40th StNew YorkNY10018United States of America, 855-239-9399
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Excellent4.3 / 5
Location
Great location
Service
Fantastic service
Bar
Bar could improve
719See all 719 Hotels.com reviews
From 1,358 reviewsTripAdvisor Traveller Rating

Courtyard by Marriott New York Manhattan/Times Square, New York

Hotel Info: 855-239-9399

from $203
  • Executive Room, 1 King Bed
  • Standard Suite
  • Executive Room, 1 King Bed
  • Executive Room, 2 Double Beds
  • Room, 2 Double Beds, View
  • Room
  • Room
  • Suite, 1 Bedroom
  • Executive Suite, 1 Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 244 rooms
  • This hotel is arranged over 32 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Courtyard Marriott New York Manhattan/Times Square Hotel
  • Courtyard Marriott New York Manhattan/Times Square
  • Courtyard Marriott Manhattan/Times Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Parking height restrictions apply.

Mandatory fees

Pet deposit: USD 100.00 per stay

Optional extras

Valet parking costs USD 52 per day

Continental breakfast is offered for an extra charge of USD 14.95 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 100 per pet, per stay

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Continental breakfast (surcharge)
  • Coffee shop/café
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
  • Conference space
  • Meeting rooms 2
  • Conference space size (feet) - 900
  • Conference space size (meters) - 84
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1998
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 27-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Nosh - This cafe serves breakfast and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Courtyard by Marriott New York Manhattan/Times Square, New York’s small print

Also known as

  • Courtyard Marriott New York Manhattan/Times Square Hotel
  • Courtyard Marriott New York Manhattan/Times Square
  • Courtyard Marriott Manhattan/Times Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Parking height restrictions apply.

Mandatory fees

Pet deposit: USD 100.00 per stay

Optional extras

Valet parking costs USD 52 per day

Continental breakfast is offered for an extra charge of USD 14.95 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 100 per pet, per stay

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 719 reviews

Courtyard by Marriott New York Manhattan/Times Square, New York
Excellent4.0 / 5
A jewel in the big city
We truly enjoyed our stay at the hotel. From the time we arrived to the time we left the staff made us feel welcome and accommodated us with anything we asked about. The hotel was quiet at night with not a lot of NYC street noise and we were there during Thanksgiving!!!! The location is perfect. We were only a 5 minute walk to Times Square and 5th Avenue. Also very close to the Subway or Big Bus stop if you were using that. We only had two complaints about the hotel. One was the shower. It only has half a glass door and it took a while to figure out how to manage the shower head so we didn't have water all over the floor. I wish they would put a shower curtain in and we would have rated it a 5. Also we did not have a microwave in the room as advertised but there was one in the lobby that could be used if needed. However neither of these will keep us from staying there again. This will be our goto hotel from now on when we visit NYC. This hotel is a jewel!!!!
5 night family trip
Courtyard by Marriott New York Manhattan/Times Square, New York
Excellent4.0 / 5
Good location, great rooms, mediocre staff
The front desk and housekeeping were poor. As an example, we stayed for three nights, and I was unable to get two styrofoam cups for my Keurig coffee maker, despite speaking to the front desk, until the afternoon of the last day, after I complained on Hotels.com. Meanwhile, the housekeeping cart, w/o cups, was sitting outside my room for basically our entire stay. We just gave up on the front desk as they were inattentive, distracted, and just not helpful. The location is great to get to plays, the metro, decent restaurants, and the room was great, but the hotel was overbooked, which probably explains the first paragraph, i.e. there's no reason to exert yourself when you're fully booked. There was no sense of really caring about the guests. The biggest facility problem is the reason for the "facility service" mark. There are only three elevators, and there are almost 30 floors. Get a room on the lower floors or you may have a long wait for an elevator in peak times. Also, there is no way to "walk down" to the hotel lobby...all exits only go outside and the security on the outside door is questionable, which could easily create a dangerous situation in the tunnels.
3 night romance trip
Courtyard by Marriott New York Manhattan/Times Square, New York
Excellent4.0 / 5
Great location some of the best staff.
Great. Second time staying there. Valet parking convenient even though $$.
3 night trip with friends
Courtyard by Marriott New York Manhattan/Times Square, New York
Outstanding5.0 / 5
Great location for the price!
Great birthday & great location. I definitely picked a great location. Everything is in walking distance or u can Uber. I would definitely stay here again. The staff was very friendly. The bed is very comfortable. I rested well. Only 2hrs away from Uncasville, CT to see Bruno Mars for my bday 10/7. Yay! What a wonderful 5 days/nights.!
5 night trip with friends
Courtyard by Marriott New York Manhattan/Times Square, New York
Excellent4.0 / 5
Very good experience except for the lack of cleanliness. Linens were dirty and smelling like sweat, like they had been used before and were not changed and washed.
2 night romance trip

See all reviews

Courtyard by Marriott New York Manhattan/Times Square, New York

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