Promenade Hotel Kota Kinabalu

Property class: 4
Waterfront hotel with 2 restaurants, near Imago Shopping Mall

Choose dates to view prices

Promenade Hotel Kota Kinabalu offers a great location, putting you within just a 10-minute walk of Imago Shopping Mall. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Promenade Cafe, one of 2 restaurants, which serves Fusion cuisine and is open for breakfast, lunch, and dinner. A 24-hour fitness center and a snack bar/deli are other highlights. Fellow travelers like the overall property condition.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry facilities
$73 nightly
The current price is $82 total
Total with taxes and fees
Nov 20 - Nov 21

Room options

Available filters for rooms
Showing 8 of 8 rooms

Superior Double or Twin Room

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Double or Twin Room, Non Smoking, Bathtub

9.4 out of 10
Exceptional
(10 reviews)
  • Partial ocean view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

Junior Suite Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Promenade Superior Suite with Club Lounge Access

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Promenade Deluxe Suite with Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Promenade Superior with Club Lounge Access

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

Promenade Deluxe with Club Lounge Access

  • Sea view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

Executive Suite with Club Lounge Access

  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
No 4, Lorong Api-Api 3, Api-Api Centre, Kota Kinabalu, Sabah, 88000

What's nearby

  • Kota Kinabalu Esplanade - 1 min walk - 0.1 km
  • Oceanus Waterfront Mall - 2 min walk - 0.2 km
  • Kompleks Asia City - 5 min walk - 0.4 km
  • Centre Point - 5 min walk - 0.4 km
  • Imago Shopping Mall - 6 min walk - 0.6 km

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 8 min drive
  • Tanjung Aru Station - 5 min drive
  • Putatan Station - 16 min drive
  • Kawang Station - 25 min drive

Restaurants

  • ‪The Lounge - ‬6 min walk
  • ‪Big Fish - ‬4 min walk
  • ‪金糖 Gam Tong Hong Kong Recipe - ‬3 min walk
  • ‪Dynasty Restaurant 皇朝酒樓 - ‬1 min walk
  • ‪M Club - ‬5 min walk

About this property

Promenade Hotel Kota Kinabalu

  • Promenade Hotel Kota Kinabalu offers a great location, putting you within just a 10-minute walk of Imago Shopping Mall. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Promenade Cafe, one of 2 restaurants, which serves Fusion cuisine and is open for breakfast, lunch, and dinner. A 24-hour fitness center and a snack bar/deli are other highlights. Fellow travelers like the overall property condition.

At a glance

Hotel size

    • 446 rooms
    • Arranged over 12 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite parking available only on request

Other information

    • Smoke-free property

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Reviews

Promenade Hotel Kota Kinabalu Reviews

8.0

Very Good

8.0

Cleanliness

8.2

Location

8.0

Staff & service

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised for its excellent spread and good food. (12 reviews)
  • The hotel's restaurant served great food with a variety of options and home-baked pastries were a highlight. (7 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Breakfast
Food
Shopping malls
Convenience store
Location
Shower
Bed
Ocean

Reviews

Verified review

10/10 Exceptional

Facilities a bit aged but clean room with nice club lounge room. Comfortable bed and good breakfast spread of local cruisine.
Verified review

8/10 Very good

Very clean and good and friendly staff
Verified review

10/10 Exceptional

Room clean, but a bit dated. View of the sea was amazing.
Verified review

10/10 Exceptional

Great value hotel with great facility. Location is also good, very central to shops and restaurants. Highly recommended!
Verified review

8/10 Very good

Good dining and good environment.will recommend others.
Verified review

8/10 Very good

Location is good.
Verified review

8/10 Very good

Value for money for a comfortable stay.

Promenade Hotel is situated opposite the Waterfront and within walking distance from shopping centres and malls.
Verified review

10/10 Exceptional

Excellent 4 star property. Staff are very froendly and helpful. Breakfast was excellent with a large variety to choose from. Property was very clean and well maintained.
Verified review

10/10 Exceptional

Staff very helpful & polite.
Verified review

8/10 Very good

Everything worked as expected. Good and varied breakfast, room was cleaned every day
Verified review

10/10 Exceptional

Value for money

Pleasant hotel overlooking the ocean and close to the central area of KK. Attentive staff and excellent food choices within the hotel and surrounding area.
Verified review

8/10 Very good

Spacious and comfortable room. Good location.
Verified review

10/10 Exceptional

It is very relaxing
Verified review

8/10 Very good

Buffet breakfast is excellent, the staff are very helpful. Also, room cleaning is efficient too.
Verified review

6/10 Good

Pro: Good location. Friendly Staff Cons: The lobby smelled like smoke even though it was non -smoking property.
Verified review

8/10 Very good

They were unable to give me the tool I booked (months in advance) I had to settle with combining the 2 twin beds instead of my king bed Other than that it was great the breakfast was amazing
Verified review

10/10 Exceptional

Another staycation at Promenade

Check-in was good and fast with such a friendly and professional staff. Room is just as requested. Only drawback is lack of switches for lighting which was replaced with digital push screen which doesn't seem to work resulting in a poorly lit room and caused inconveniences due to that. Prefer to have manual swtches for practicality.
Verified review

10/10 Exceptional

I had a wonderful stay at Promenade Hotel KK and would like to especially commend their outstanding service. When my rental car broke down during my trip, the staff went above and beyond to assist me with the tapping out issue—something that could have been a real hassle without their help. I also truly appreciated how accommodating they were with my last-minute request for a late check-out. The level of hospitality here is top-notch, and the warmth of the team really made a difference during my stay. I’d also like to highlight the hotel’s restaurant—the food was great, and I absolutely loved their home-baked pastries. You can really taste the care that goes into their kitchen. Overall, an excellent experience. I’ll definitely be back!
Verified review

8/10 Very good

Everything is good though but for the shower which flood terribly after every use. Maybe the drainage is blocked. Maintainance should look into it. The breakfast buffet is excellent though. I'd give it a four and a half star. Nice overall👍
Verified review

8/10 Very good

Location - good and safe. Hotel door was a bit too tight so had to use a bit of weight on the door whenever we open it. There are 2 convenience stores opposite the hotel, around 3 min walk. Bedroom slippers, hair dryer and necessities like lotion and soap etc were provided. 2 bottles of mineral waters were being provided as well daily. Hotel room was clean, just a bit dark, could be brighter. Hotel breakfast was not the best, but ok, lots of variety. Parking was cheap, RM4 for 24 hours for basement carpark parking. Would stay here again if I am here!
Verified review

8/10 Very good

The original check in time was 3 pm but i waited until 6 pm, they said the room is not ready. I felt bad a little bit at first, but room was clean and the sea view was awesome. There was a small problem that we could not flush toilet but it was fixed by the person in the hotel.
Verified review

8/10 Very good

Very good and cleaning
Verified review

10/10 Exceptional

Great stay & great food!
Verified review

10/10 Exceptional

I like this hotel very much. The room is spacious for the 2 of us. The beds, room and corridors are clean. The hotel is still being upgrading but we are not affected in anyway. The upgrading has improved the ambience. Buffet breakfast is also good. The location is so convenient for walking to Imago mall and the waterfront. But it’s really too hot for walking. So Grab is cooler!! Also the staff at front desk is so helpful and polite. Recommended 👍
Twin beds room
Verified review

10/10 Exceptional

Good place to stay