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Secrets Royal Beach Punta Cana - Adults Only - All Inclusive, Punta Cana

4.5 stars
Av. Alemania s/n, El CortecitoBavaro Beach, Punta CanaLa Altagracia00000Dominican Republic, ‏‎800-491-6126
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Excellent4.3 / 5
Breakfast
Tasty breakfast
Service
Fantastic service
Location
Great location
WiFi
Regular internet service
158See all 158 Hotels.com reviews
From 7,165 reviewsTripAdvisor Traveller Rating

Secrets Royal Beach Punta Cana - Adults Only - All Inclusive, Punta Cana

Hotel Info: 866-539-8117

from $195
  • Junior Suite Swim Up Two Double Beds
  • Junior Suite Pool View Two Double Beds
  • Junior Suite Partial Ocean View King Bed
  • Junior Suite Partial Ocean View Two Double Beds
  • Deal of the Day
  • Junior Suite Tropical View Two Double Beds
  • Junior Suite Tropical View King Bed
  • Junior Suite Garden Terrace King Bed
  • Preferred Club Junior Suite Ocean View, 2 Double Beds
  • Junior Suite Garden Terrace Two Double Beds
  • Preferred Club Junior Suite Tropical View, 1 King Bed
  • Preferred Club Junior Suite Pool View, 2 Double Beds
  • Junior Suite Swim Up King Bed
  • Junior Suite Pool View King Bed
  • Preferred Club Junior Suite Ocean View, 1 King Bed
  • Preferred Club Master Suite Ocean Front
  • Preferred Club Presidential Suite
  • Preferred Club Junior Suite Tropical View, 2 Double Beds
  • Preferred Club Junior Suite Pool View, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 464 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Caters to adults only
  • All-inclusive

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 5 restaurants
  • 6 bars/lounges
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Swim-up bar
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Casino
  • Nightclub
  • Pool umbrellas
  • Health club
  • Tennis on site
  • Sauna
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 8
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 2009
  • Elevator/lift
  • Garden
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages

  • Meals, snacks, and beverages included

Not included
  • Spa/beauty facilities and services

Spa

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

La Riviera - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Sea Side Grill - This restaurant specializes in American cuisine and serves dinner only.

Oceana - This restaurant specializes in seafood and serves dinner only.

Gohan Sushi Bar - This restaurant specializes in Asian cuisine and serves dinner only.

Portofino - This restaurant specializes in Italian cuisine and serves dinner only.

Recent reviews

Excellent 4.3 /5 from 158 reviews

Secrets Royal Beach Punta Cana - Adults Only - All Inclusive, Punta Cana
Good3.0 / 5
Subpar Experience.
We spent three days in this hotels. The things we liked about it: - Clean hotel and well maintained. - Spacious rooms, clean and relaxing bed. - Drinks and bartenders were great, specially Carlos. - Great entertainment (only in the Now Larimar Section) What we didn't like: - Slow check in. When we were about to check in, the staff quickly change to assist another couple (who were being attended by another staff). We had to wait like 20 - 25 minutes, for a process that should take no more than 5. We felt that 'Lucas', treated us with indifference and rudeness. - SUBPAR food experience. We've been in other Secrets locations (Breathless, Dreams Palm Beach & others) and we always have had a great food experience. We though that we will have something similar in this location, but it wasn't even close. The food taste was Raw, un-seasoned, old, it was just atrocious. I think for the nightly prices of this hotel, it wasn't worth it... Not even close. - We called Room Service around 12:30 AM and we didn't receive our order. We think the Room service crew just didn't feel like working (we were in room 5241 - Date 22/04/16 - 24/04/16 you can check the call records). We wouldn't recommend this location to anyone. Also, we wont be going to this hotel ever again. We think there are great hotels in the Punta Cana-Bavaro area. Unfortunately this is just not one of those.
2 night romance trip
Secrets Royal Beach Punta Cana - Adults Only - All Inclusive, Punta Cana
Fair2.0 / 5
Do Not Waste Your Money
Our stay was very unfortunate. We had stayed at other secrets in the past but this was not well run. From the moment we checked in, they hassled us over our reservation that said it included wifi (we had to work during our stay) and they kept saying our reservation was incorrect and wanted us to pay. It was ridiculous and very poorly managed. We arrived at 2:50 from the airport for our check in time of 3:00 and our room was not ready. They made us wait 45 minutes for our room and we carted our laptops to the beach since no one offered to hold our stuff for us. Once we got into the room, it was filthy. The floor had not been swept or mopped, there was hair covering the daybed and mold in the mini fridge. The final straw was finding a dirty q tip in the middle of the floor. They sent a cleaning crew to redo the room but it was just not how you expect to arrive. From there, things got worse including a leak in the room above the bed and the electricity randomly turning off and needed engineering to help turn it on three separate times. I also got horrendous food poisoning from the little food I did have, when I told management they suggested it was sun poisoning although it was raining. It was honestly a terrible experience.
2 night romance trip
Secrets Royal Beach Punta Cana - Adults Only - All Inclusive, Punta Cana
Outstanding5.0 / 5
Great hotel- even better service!
We had such an amazing weekend. The service, the amenities, the alcohol selection... everything was top notch. We stayed in the Preferred Club area and really enjoyed the extra amenities. We had access to extra bars, an extra restaurant, and an extra pool and felt it was well worth the slight extra expense. Service everywhere was amazing- some of the nicest people we have ever met. They consistently went above and beyond to make sure we enjoyed every aspect of our stay. The beach is simply gorgeous. Security for the hotel was very nice and we felt safe the entire time. We will definitely return in the future.
3 night romance trip
Secrets Royal Beach Punta Cana - Adults Only - All Inclusive, Punta Cana
Excellent4.0 / 5
Relaxing stay
Fun, easygoing, & relaxing. Spent mornings on the beach, afternoons in the lazy river, and evenings in the restaurants and bars/entertainment. Staff was helpful, friendly, and attentive, if occasionally over-eager to engage guests during the earlier parts of the day.
4 night romance trip
Secrets Royal Beach Punta Cana - Adults Only - All Inclusive, Punta Cana
Outstanding5.0 / 5
Excellent!
Everything was great! Everyone at the resort went above and beyond to make sure we had a wonderful vacation.
6 night romance trip

See all reviews

Secrets Royal Beach Punta Cana - Adults Only - All Inclusive, Punta Cana

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