I was hesitant about staying at a "no staff" hotel but it turned out there were minimal problems. I booked the early option ($30) but had to call to get the necessary codes for my Noon early checkin. Other than that, there were no problems. The staff (on the phone) were very nice. I entered the hotel off of 9th Street and it seemed a little questionable on the outside, but inside, everything was fine. My room on the 3rd floor was one of the nicest rooms I have stayed in during my many travels. There was a kitchenette with stove top, microwave, refrigerator, dishwasher and dishes. The bed was very comfortable. I will stay here again. The only other issue is that they cannot store luggage - you have to take it to the Chelsea Pines Hotel, which is further away.