The Ritz-Carlton, Chengdu

Photo gallery for The Ritz-Carlton, Chengdu

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Indoor pool
1 bedroom, premium bedding, down comforters, pillowtop beds
Suite, 1 Bedroom, Non Smoking, City View | 1 bedroom, premium bedding, down comforters, pillowtop beds
Club Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, pillowtop beds

Overview of The Ritz-Carlton, Chengdu

The Ritz-Carlton, Chengdu

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Sichuan Museum of Science and Technology

9.6/10 Exceptional

144 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
The price is $96
Price available on 10/8/2022
Map
269 Shuncheng Ave, Qingyang District, Chengdu, Sichuan, 610017
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Separate bedroom
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • In Qingyang

Getting around

  • Shuangliu Intl. Airport (CTU) - 15 min drive
  • Chengdu Railway Station - 6 min drive
  • Chengdu East Railway Station - 8 min drive
  • South Railway Station - 8 min drive
  • Tianfu Square Station - 12 min walk
  • Jinjiang Hotel Station - 19 min walk
  • Luomashi Station - 19 min walk

About this property

The Ritz-Carlton, Chengdu

5-star luxury hotel in the heart of Qingyang
Take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services at The Ritz-Carlton, Chengdu. Treat yourself to a body treatment, a body wrap, or a hot stone massage at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature Chinese cuisine and al fresco dining. Aerobics classes and yoga classes are offered at the 24-hour gym; The Ritz-Carlton, Chengdu also has a bar, a business center, and a steam room. Free in-room WiFi is available to all guests, along with a sauna and a hot tub.
Other perks include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), free bicycle rentals, and limo/town car service
  • An electric car charging station, concierge services, and an elevator
  • Guest reviews say great things about the breakfast
Room features
All 350 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning. Guest reviews speak well of the comfortable, spacious rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with hydromassage showers and designer toiletries
  • LED TVs with premium channels
  • Free infant beds, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 350 rooms
  • Arranged over 41 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a negative PCR COVID-19 test result

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a negative PCR COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite parking available only on request
  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
  • Onsite garage

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

What to do

  • Fitness classes
  • Yoga classes

Working away

  • Business center
  • Meeting rooms
  • Conference center (18464 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • LED television
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's robes
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Li Xuan - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner.
FLAIR - This bar specializes in Asian cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
SPICES - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Lobby Lounge - This café serves light fare only. Happy hour is offered. Open daily.
Dining Room - This fine-dining restaurant specializes in Mediterranean cuisine. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 253 for adults and CNY 127 for children (approximately)

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

At check-in, guests must provide a negative PCR COVID-19 test result.

The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 48 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Chengdu Ritz-carlton
Ritz-carlton Chengdu
Ritz-carlton Hotel Chengdu
Ritz-Carlton Chengdu Hotel
The Ritz carlton Chengdu
The Ritz Carlton, Chengdu
The Ritz-Carlton, Chengdu Hotel
The Ritz-Carlton, Chengdu Chengdu
The Ritz-Carlton, Chengdu Hotel Chengdu

Frequently asked questions

Does The Ritz-Carlton, Chengdu offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Chengdu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Ritz-Carlton, Chengdu?
As of Oct 4, 2022, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Chengdu on Oct 8, 2022 start from $96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Ritz-Carlton, Chengdu?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Ritz-Carlton, Chengdu?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at The Ritz-Carlton, Chengdu?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Ritz-Carlton, Chengdu?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at The Ritz-Carlton, Chengdu?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at The Ritz-Carlton, Chengdu and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Ritz-Carlton, Chengdu also has a 24-hour fitness center and a sauna.
Are there restaurants at or near The Ritz-Carlton, Chengdu?
Yes, there are 3 onsite restaurants, featuring alfresco dining and Chinese cuisine. Nearby restaurants include Costa (3-min walk), Yinhe Dynasty Hotel (4-min walk), and Starbucks (8-min walk).
Does The Ritz-Carlton, Chengdu have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around The Ritz-Carlton, Chengdu like?
The Ritz-Carlton, Chengdu is in Qingyang, a short 10-minute walk from Tianfu Square and 16 minutes' walk from Chengdu IFS. Travelers say this hotel is in a good location.

Overall score and ratings

9.6

Exceptional

9.7/10

Cleanliness

9.6/10

Staff & service

9.5/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

Great staff
YuJiao, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Damien, 2-night trip
Verified Hotels.com guest review

6/10 Good

1.The staff, service, and atmosphere were excellent. :-) 2. The bed, pillows, and bedding were excellent. :-) 3. The carpet in the room was quite warn and stained with deep impressions from the chairs and furniture. :-( 4. The shower drain overflowed flooding the whole bathroom. When they came to fix it they replaced the floor mats but did not mop the floor. Debris from the shower including water was still on the floor next to the toilet. :-) 5. The air conditioning did not work according to the controller. For several hours in the middle of the night it got very hot. I woke up drenched in sweat and freezing because the air conditioner came back on. :-( 6. A highlight of our stay was the surprise honeymoon atmosphere the staff created with flower petals, towel-swans, cheesecake, and fruit. :-)
David&Lisa, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Couldn't get my room until 4 p.m. on check-in day. Others were fine.
M.W., 1-night trip
Verified Expedia guest review

10/10 Exceptional

Awesome location Awesome location Awesome location
Eleven, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ritz Chengdu is pass it’s heyday. Facilities remain good but needs upkeeping. Small issues like loose taps, outdated room decor. Saving grace is it’s staff who makes you feel welcome and at home. Give the Chinese restaurant a shot. Staff there are superb! Well done.
Frank, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

great location. very friendly and professional staff. give us a "at home" feeling during our stay.
Tao, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Ritz Carlton has definitely
Tracy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Warm welcome frim staff, very clean hotel with rooms with amazing views of the city. Our rooms were upgraded and we enjoyed three days in luxury surroundings. Buffet dinner once evening was enjoyable but expensive. Would recommend staying there as very central to many tourist attractions and underground train stations.
Bonita, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Good location and friendly staff. Comfortable room with nice bedding, We stayed only a night but bought an extra 1/2 day so we could have a place to clean up and shower before our long flight back to USA. Front desk staff spoke English well and communication was not an issue. They were also very helpful with question about the area. Hotel is located on a main street so getting cabs was not an issue. You can walk to Chunxi street or grab a quick cab ride to Wide and Narrow Streets or Jinli. Hotel building is not all hotel, so the check-in lobby is not on street level, but convenient enough via the elevators. Bell staff was very helpful with bags arriving and departing
K, 1-night family trip
Verified Expedia guest review