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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Super Hotel Candle, Hanoi

4-star4 stars
287 - 301 Doi Can Str, Ba Dinh, Hanoi, 10000, Vietnam

4-star hotel with 2 restaurants, near Lotte Center Hanoi
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Breakfast
Tasty breakfast
Value
Best value for money
Comfort
Very comfortable
Bar
Bar could improve

Super Hotel Candle, Hanoi

from $49
  • Superior Room
  • Suite, 1 Bedroom, City View
  • Deluxe Room, City View
  • Executive Room, City View
  • Suite, 2 Bedrooms, City View
  • Basic Room

What’s around Super Hotel Candle, Hanoi

Landmarks

  • In Ba Dinh
  • Lotte Center Hanoi - 11 min walk
  • Ho Chi Minh Mausoleum - 23 min walk
  • Hanoi War Museum - 28 min walk
  • Imperial Citadel of Thang Long - 30 min walk
  • Vietnam Museum of Ethnology - 34 min walk
  • St. Joseph's Cathedral - 44 min walk
  • Hoa Lo Prison Museum - 45 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 22 min drive
  • Hanoi Giap Bat Station - 9 min drive
  • Hanoi Long Bien Station - 15 min drive
  • Hanoi Railway Station - 17 min drive
  • Airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Number of spa tubs - 2
  • Steam room
  • Sauna
Working away
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2013
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Languages Spoken
  • English
  • Japanese
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress
Freshen up
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.

Super Hotel Candle, Hanoi’s small print

Also known as

  • Candle Hanoi
  • Candle Hotel
  • Candle Hotel Hanoi
  • Super Hotel Candle Hanoi
  • Super Hotel Candle
  • Super Candle Hanoi
  • Super Hotel Candle Hotel
  • Super Hotel Candle Hanoi
  • Super Hotel Candle Hotel Hanoi

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 575000.0 per night

Buffet breakfast is offered for an extra charge of VND 3450000 for adults and VND 230000 for children (approximately)

Airport shuttle service is offered for an extra charge of VND 650000 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.4 From 165 reviews

Good 6.0
OK but with some issues.
Ok, overall. Some issues: 1. Confusion on check in about the number of guests staying (despite the fact that I speak Vietnamese). Ultimately cleared up, but the attitude was essentially "take it or leave it". 2. Breakfast was the same each morning and somewhat sub-par. 3. Air conditioning seemed to be locked to the heating cycle with no ability to turn on cooling. Understand it was "winter" in Hanoi, but there were some days when it was a bit ward. 4. Bathroom a bit old and supbar. On the positive side: With exception of front desk on the first day (late pm check in), staff were very friendly and helpful. The "pillow" cabinet that appears to be on each floor with choices of pillows was a neat different idea. Not much to say for the surrounding area. I was staying here because of proximity to family for the Lunar New Year celebrations.
Colin, usOther trip
Very Good 8.0
Good cost performance
Wifi was too weak even for browsing.
usBusiness trip
Exceptional 10.0
Great place! The hotel allowed up to have a late check out without paying.
Amina, hk3 night family trip
Good 6.0
Not my favourite place in Hanoi
Bed far 2 hard for comfortable sleep. Not enough hot water. Noisy.
James, nz1 night business trip
Very Good 8.0
Good value room and comfy.
The manager at the front desk was outstanding! The other staff were also very good. The restaurant was ok and the pool facilities were very good. The dryer in the room and shower in the second bedroom did not work. The beds and pillows were very comfy and overall the stay was quite good.
Aaron, au2 night family trip

Super Hotel Candle, Hanoi

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