4/10 Fair
Sep 26, 2023
It was okay but room for improvement
For one, I’m thankful that we at least had a room with a well working AC unit. The shower however was lukewarm at best and would barely get hot. The ice machines on every floor except the 4th floor were down and one of the washing machines in the laundry room had ate our coins and never washed our clothes which made us have to move our wet clothes to another one that worked and waste more money rectifying that mistake. Breakfast was pretty good though and I understand it’s their jobs but having people come around while I’m mid-chew into my meal is a bit inconvenient. I’ve stayed at another Homewood Suites before and was happy but this was disappointing at best. I hope they rectify these issues soon because the area is nice and we would consider staying there again in the future.
Alecxandra
Alecxandra, 5-night trip
Verified Hotels.com guest review