PP Charlie Beach Resort

Bedbugs, had to switch rooms twice and guess what the last one had them two, got bitten. This is due to lack of hygiene on the hotels part, they should change mattresses at this point, the whole hotel is infested. They should call pest control. Attached is a photo of one of them, I got rid of about 4 of them

I reserved the cheapest room i think,i didn't care that it didn't have no amenities or view to the sea or nothing bt i do care about the cleanest.and my room was super dirty. Shower curtains need to be changed. Also most of chairs except 3 around pool are vip and you need to spend 5000.00 their money in the bar. Even beach chairs cost you money.

Nice as expected, friendly staff. Customer service was exceptional.

The room was a bit disappointing. The bathroom was extremely old and rusty. It was a mess and uncomfortable to use it. However, the location of the resort was perfect. So was the pool, it was great.

The location was great, a d the breakfast was amazing.

The part where we started was very unclean. The room smelled awful, services was impolite

Staff was awesome, location was great, free breakfast was nice but WOW was it SO LOUD at night due to the clubs and bars next door. This was not a typical relaxing beach stay and we had to wear ear plugs to sleep every night. Our room was right across from banana bar which is an outdoor rooftop bar which blasts music until 2 am and there was no type out sound barer at all. Other that that, out stay was nice but be prepared for noise.

Great location ! Amazing service ! Our room was little bit small , and we had mosqitos and ants in the room , (dont forget to close the windows of the balcony ).

At first, we loved it here. The hotel room was about an 8 minute walk from the pier. If you have a lot of luggage, there’s a guy just past the pier to help you out. There is also complimentary breakfast every morning! Pool was very nice and the beach was less than a two minute walk. The area of the hotel was clutch because it’s really close to all the bars too; so keep in mind, it can be noisy from all the party goers. BAD: they have bed bugs. Every morning my friend and I would wake up with at least 2 new bites.. And for the WORST part of our stay, we decided to get our room serviced. Before leaving, my friend and I locked up our suitcases and left two blankets that we brought from home and my neck pillow out. I remember seeing the neck pillow on my bed before leaving so the house keeper can clean the room. When we came back, I noticed it gone. We went to the front desk and the lady said she’ll contact the keeper the next morning since she already left. The next morning when we checked out, I asked about the pillow and the receptionist kept saying “you FORGOT a pillow in the room.” We were confused and told her we didn’t forget a pillow, we had a pillow STOLEN from us. She started to raise her voice telling us to go check the room and there will be someone waiting for us. So when we came back to the room, it was magically there again… Super shady. So if you want to stay here, just don’t get house keeping unless you want your stuff stolen

Overall the hotel looks ok and is in a good location. Nice pool and beach area. However the rooms were a let down. The bathrooms were gross. But the worst part is that we got bedbugs from this place. Would not recommend.