Jing An Shangri-La, Shanghai

Photo gallery for Jing An Shangri-La, Shanghai

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Indoor pool
Indoor pool
Indoor pool
Deluxe Suite, 1 King Bed | In-room safe, desk, blackout curtains, soundproofing

Overview of Jing An Shangri-La, Shanghai

Jing An Shangri-La, Shanghai

5-star property
Luxury hotel with full-service spa, connected to a shopping centre, near Jing'an Temple

9.0/10 Superb

251 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
1218 Middle Yan'an Road, Jing An Kerry Centre, West Nanjing, Shanghai, Shanghai, 200040
Main amenities
  • Daily housekeeping
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • Room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Fridge
  • Private bathroom
  • Separate bath and shower

Choose dates to view prices

About this area

What's nearby

  • In Jing'an
  • The Bund - 4 min drive

Getting around

  • Hongqiao International Airport (SHA) - 10 min drive
  • Pudong International Airport (PVG) - 33 min drive
  • Shanghai South Railway Station - 10 min drive
  • Shanghai Railway Station - 13 min drive
  • Nanxiang North Railway Station - 17 min drive
  • Jing'an Temple Station - 7 min walk
  • Changping Road Station - 16 min walk
  • Changshu Road Station - 18 min walk
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

About this property

Jing An Shangri-La, Shanghai

5-star luxury hotel in the heart of Jing'an
At Jing An Shangri-La, Shanghai, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and 2 bars. Indulge in reflexology, aromatherapy and a massage at CHI, the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature Chinese cuisine and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a health club and a business centre.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and train station pick-up service
  • Express check-out, a lift and smoke-free property
  • Concierge services, free newspapers and tour/ticket information
  • Guest reviews say great things about the location
Room features
All guest rooms at Jing An Shangri-La, Shanghai include perks, such as pillow menu and climate-controlled air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes.
Other amenities include:
  • Bathrooms with rainfall showers and deep-soaking baths
  • 40-inch LED TVs with premium channels
  • Fridges, childcare services and electric kettles

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

At a glance

Hotel size

  • 508 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
  • Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (CNY 120 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Train station shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Childcare in room (surcharge)

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (4465 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • IPod docking station
  • 40-inch LED TV
  • Premium TV channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, CHI. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Summer Palace – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner.
Cafe Liang – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Tsuru – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
The 1515 West – This steakhouse specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Lobby Lounge – This café serves breakfast, lunch, dinner and light fare. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between CNY 278 and CNY 278 for adults, and CNY 0 and CNY 278 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CNY 408.1 per day

Parking

  • Self-parking costs CNY 120 per day

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and lunch.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Also known as

Jing Shangri-La West Shanghai Hotel
Jing Shangri-La West Shanghai
Jing An Shangri La, Shanghai
Jing An Shangri La West Shanghai
Jing An Shangri-La, Shanghai Hotel
Jing An Shangri-La, Shanghai Shanghai
Jing An Shangri-La, Shanghai Hotel Shanghai

Frequently asked questions

Does Jing An Shangri-La, Shanghai offer free cancellation for a full refund?
Yes, Jing An Shangri-La, Shanghai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Jing An Shangri-La, Shanghai?
As of 3 October 2022, prices found for a 1-night stay for 2 adults at Jing An Shangri-La, Shanghai on 6 October 2022 start from €232, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Jing An Shangri-La, Shanghai?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Jing An Shangri-La, Shanghai?
Yes, there's an indoor pool.
Are pets allowed at Jing An Shangri-La, Shanghai?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Jing An Shangri-La, Shanghai?
Yes. Self-parking costs CNY 120 per day.
What are the check-in and check-out times at Jing An Shangri-La, Shanghai?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Jing An Shangri-La, Shanghai and nearby?
Jing An Shangri-La, Shanghai has 2 bars and a spa, as well as an indoor pool and a steam room.
Are there restaurants at or near Jing An Shangri-La, Shanghai?
Yes, there are 5 on-site restaurants, featuring al fresco dining and Chinese cuisine. Nearby restaurants include La Creperie (3-min walk), Lavazza Coffee (4-min walk) and Pizza Express (4-min walk).
Does Jing An Shangri-La, Shanghai have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Jing An Shangri-La, Shanghai like?
Jing An Shangri-La, Shanghai is in Jing'an, a short 7-minute walk from Jing'an Temple Station and 5 minutes' walk from Jing'an Temple. Travellers say that the hotel is in a great location.

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

8.9/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

10/10 Exceptional

Sebastian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Friendly and quick check in. Hotel in good location for shopping or to wander around in the old “French concession”.
Lars Goran, 1-night trip
Verified Hotels.com guest review

6/10 Good

Just a bland run of the mill business hotel
Just a bland hotel chain that could be anywhere, from any chain. Nothing special, convenient, lots of staff everywhere. The gym is very big and good!
Markus, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great property - location, quality, service was amazing
5-night business trip
Verified Expedia guest review

10/10 Exceptional

fantastic convenient location. centre of all activities in shanghai good for business travellers as well as tourists
3-night family trip
Verified Expedia guest review

8/10 Very good

Like location It is perfect. Expected staff to hv better English though
1-night family trip
Verified Expedia guest review

10/10 Exceptional

I was great experience to stay at the hotel. Especially, I wanted to thanks to people (including Tracey) at the concierge desk. Their service were so professional and careful. I will stay at the hotel when I visit Shanghai next year.
3-night business trip
Verified Hotels.com guest review

8/10 Very good

Penelope, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Lo Tan, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Quick and Courteous check in. I was sold a great priced upgrade at check in. It gave me a lovely room with more space and access to the club upstairs. Really made the difference on my last night of an exhausting work trip!
MMinott, 1-night business trip
Verified Expedia guest review