Hotel NASS Casa del Aguila

Hotel with restaurant, near San Sebastian Plaza

Choose dates to view prices

Sun, Mar 15
Mon, Mar 16
March 2026
1
April 2026
In the heart of Cuenca, Hotel NASS Casa del Aguila offers a tranquil retreat with continental breakfast and a rooftop terrace. Enjoy free WiFi, dry cleaning services, and concierge assistance while taking in the stunning views of San Sebastian Plaza.
Excellent

Popular amenities

  • Free breakfast
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Rooftop terrace
  • Self parking
  • Room service
  • Business center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Minibar
  • Premium bedding

Room options

Showing 4 of 4 rooms
Superior Room | Bathroom | Shower, free toiletries, bidet, towels
Superior Room | Premium bedding, down comforters, pillowtop beds, minibar
Superior Room | Premium bedding, down comforters, pillowtop beds, minibar
Superior Room | Premium bedding, down comforters, pillowtop beds, minibar

Superior Room

Wonderful

Highlights

Soundproofed
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillowtop bed
Down duvet
  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
Standard Double Room | Bathroom | Shower, free toiletries, bidet, towels
Standard Double Room | Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Standard Double Room | View from room

Standard Double Room

Highlights

Soundproofed
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillowtop bed
Down duvet
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed
Standard Triple Room | Bathroom | Shower, free toiletries, bidet, towels
Standard Triple Room | Premium bedding, down comforters, pillowtop beds, minibar
Standard Triple Room | Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

Standard Triple Room

Wonderful

Highlights

Soundproofed
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillowtop bed
Down duvet
  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed and 2 Queen Beds
Presidential Room, 1 King Bed, City View | Bathroom | Shower, free toiletries, bidet, towels
Presidential Room, 1 King Bed, City View | Premium bedding, down comforters, pillowtop beds, minibar
Presidential Room, 1 King Bed, City View | View from room
Presidential Room, 1 King Bed, City View | Bathroom | Shower, free toiletries, bidet, towels

Presidential Room, 1 King Bed, City View

Very good

Highlights

Soundproofed
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillowtop bed
Down duvet
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Mariscal Sucre 13-56 y Juan Montalvo, Cuenca, Azuay, A0111B

What's nearby

  • San Sebastian Plaza - 3 min walk - 0.3 km
  • New Cathedral of Cuenca - 7 min walk - 0.6 km
  • Calderon Park - 7 min walk - 0.6 km
  • Plaza Rotary Market - 14 min walk - 1.2 km
  • Río Tomebamba & Calle Larga - 15 min walk - 1.3 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 6 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 79.5 miles/128 km
  • 14n - Antonio Borrero Station - 11 min walk
  • Luis Cordero (Hermano Miguel) Station - 12 min walk
  • Unidad Nacional Tram Station - 16 min walk
  • Gaspar Sangurima Tram Station - 17 min walk
  • Parque del Molinero Tram Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Jodoco Belgian Brew - ‬3 min walk
  • ‪Café San Sebas - ‬3 min walk
  • ‪Café Del Zaguán - ‬3 min walk
  • ‪Mangiare Bene - ‬2 min walk
  • ‪Casa Azul - ‬3 min walk

About this property

Hotel NASS Casa del Aguila

Hotel NASS Casa del Aguila is just 2.1 mi (3.5 km) from the airport and offers a shuttle (available on request). Free perks include WiFi and continental breakfast daily between 7:30 AM and 9:30 AM. Also, New Cathedral of Cuenca and Calderon Park are within just a 10-minute walk.

At a glance

Hotel size

    • 15 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • Onsite self parking (USD 5 per night)
    • Wheelchair-accessible parking and van parking on site

Transfers

    • Airport shuttle from 7:00 AM to 11:00 PM*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–9:30 AM
  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Communal living room
  • Reception hall

Accessibility

  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Stairway handrail height (inches): 28
  • Closed captioned TV
  • Transfer shower
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • 48-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 15 per vehicle (one-way, maximum occupancy 3)
  • Late check-in between midnight and 7:00 AM can be arranged for an extra charge of 50-percent of room rate

Children & extra beds

  • Cribs/infant beds are available for USD 10.0 per day
  • Rollaway beds are available for USD 15.0 per day
  • Airport shuttle service for children costs USD 15 (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 8 per accommodation, per stay

Parking

  • Self parking costs USD 5 per night

Policies

This property does not have elevators.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche

Also known as

Hotel Casa Aguila Cuenca
Casa Del Aguila
Casa Del Aguila Cuenca
Hotel Casa Del Aguila
Hotel Casa Del Aguila Cuenca
Hotel Casa Aguila
Casa Aguila Cuenca
Hotel Casa Del Aguila
Nass Casa Del Aguila Cuenca
Hotel NASS Casa del Aguila Hotel
Hotel NASS Casa del Aguila Cuenca
Hotel NASS Casa del Aguila Hotel Cuenca

Frequently asked questions

Does Hotel NASS Casa del Aguila offer free cancellation for a full refund?

Yes, Hotel NASS Casa del Aguila does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel NASS Casa del Aguila?

Yes, dogs are welcome. There's a charge of USD 8 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel NASS Casa del Aguila?

Yes. Self parking costs USD 5 per night.

Is airport shuttle service offered by Hotel NASS Casa del Aguila?

Yes, an airport shuttle is available from 7:00 AM to 11:00 PM on request. The charge is USD 15 per vehicle one-way.

What are the check-in and check-out times at Hotel NASS Casa del Aguila?

Check-in start time: 2 PM; Check-in end time: 11:30 PM. Check-out time is noon.

What is there to do at Hotel NASS Casa del Aguila and nearby?

Recommended spots to visit include San Sebastian Plaza (3-min walk) and New Cathedral of Cuenca (7-min walk), along with Calderon Park (7-min walk) and Río Tomebamba & Calle Larga (14-min walk).

Are there restaurants at or near Hotel NASS Casa del Aguila?

Yes, there's an onsite restaurant.

What's the area around Hotel NASS Casa del Aguila like?

Hotel NASS Casa del Aguila is in Downtown Cuenca, a short 3-minute walk from San Sebastian Plaza and 7 minutes' walk from New Cathedral of Cuenca.

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Hotel NASS Casa del Aguila Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

9.0

Staff & service

9.0

Property conditions & facilities

Popular mentions

ParkingRoomService staffRestaurantBreakfast

8/10 Very good

I like to walk and it was a little out of the way for Calle Larga or Park Calderón, but I did get to check out the little plaza near by that had a great set of restaurants and a museum of modern art. I did walk around a lot and it did not bother me much, however some people might just take a taxi to other places.
miguel, 3-night trip

10/10 Exceptional

Great place in a beautiful city
Angela, 1-night trip

10/10 Exceptional

Charming, older property. Breakfast provided in the morning. Maria(host) was very accommodating & nice. Good location to walk almost everywhere or catch a cab if needed. Restaurants & stores nearby. Soap provided, but bring your own amenities (shampoo, conditioner). Hair dryer available to borrow from front desk. Enjoyed our stay.
Lisa, 3-night trip

10/10 Exceptional

They are the best ones
Javier A, 6-night trip

10/10 Exceptional

Very old colonial estate in central old town Cuenca. If you’re bothered by creaky wood floors and everything old and small rooms, this is not for you. But if you’re enchanted by the quaint setting, kind helpful staff and easy walking access to downtown Cuenca, it’s wonderful. Great price, safe and calm setting
Sheryl, 1-night trip

10/10 Exceptional

A beautiful space in the heart of Cuenca! I really appreciated the friendly and helpful staff.

10/10 Exceptional

Beautiful old mansion with enclosed courtyard, sitting rooms (Salas), fun architecture and setting right downtown. Parking across the street costs $5 overnight. Staff got up at 5 am without complaint to open the parking garage so we could pick up our guests arriving at airport. Generous breakfast and very adequate bed. Excellent restaurants nearby.
Sheryl, 1-night trip

10/10 Exceptional

The really friendly staff put up with my appalling Spanish. 😊
Nicholas, 3-night trip

6/10 Good

Overall hotel was good. Rooms are a bit run down and not enough towels for the party size when you book a large room. In addition there are no toiletries in the rooms.
Martha, 2-night trip

4/10 Fair

Misleading information about parking

We contacted the hotel in advance about parking, and we were told parking was free in the mornings and had a cost in the evenings. When we checked in they said they will pay the parking for the nights. At checkout they said we had to pay for all the parking. They also wanted to charge more than what the reservation said and they did not give us a proper receipt
Gonzalo, 2-night trip

8/10 Very good

A little disappointing

Good location. Building was lovely with lots of areas to sit. However the staff were not particularly friendly or helpful. The door bell woke us up every morning at 7. Breakfast was poor, no fruit and fruit juice one morning and they run out of sausages and eggs another but plenty of good coffee was provided. We stayed 4 nights and our room was not cleaned once. They also charged us double the fee for parking.
Cathy, 3-night trip

8/10 Very good

This is a lovely property. The only complaint about the facilities is the towels were threadbare and fraying and the sheets thin. The location is excellent. All the historic area sites are within walking distance and there are lots of restaurants, coffee shops and pâtisseries on every block. We booked 4 nights though unfortunately they relocated us to another NASS hotel the first night...said our room needed repair. The explanation was a bit fishy. Then there was a mix up with billing on depature because of the relocation. The front desk was apologetic and sorted things out but the relocation did put a damper on our experience.
Diana, 4-night trip

2/10 Poor

This hotel was in a very convenient area, but was otherwise the worst experience I have ever had. The room was advertised as a queen bed, with air conditioning and bidets. It was a double, no climate control of any kind in the whole building, and no bidets. Breakfast was 7:30 to 9 but had no food left at 8 one day, and didn’t even start until 8 another. Also, while it says free WiFi and it was indeed free, the advertised rate of 250 is a massive lie. The best we got in five days was a speed of 3, which was impossible to use. The staff was rude, and definitely did not speak any language besides Spanish (which was fine, I speak Spanish! But they advertise the front desk can do English and French and they definitely cannot). They also failed to clean our room more than once despite cleaning listed as a daily, not two or three day cycle. I usually don’t leave reviews, but this place was rated so highly and was so not as advertised that I feel like I have to this time. Also, the beds are rock hard and the sheets and pillows are as thin as paper.
Stephanie, 5-night trip

2/10 Poor

Propriedad no recomendable. Me despertaron a las 7 AM demandando que saque mi vehiculo del estacionamiento y que pague los $5 diarios. El dormitorio sin ventanas. El estacionamiento no es gratis. El WiFi una porqueria. No hubo agua. No habia como ducharse. No se podia usar el lavabo ni el sanitario. Me ofrecieron un descuento para la proxima visita pero no me quedo ni asi me den gratis.
Walter, 2-night trip

6/10 Good

Location is great, the property is beautiful but needs cleaning and be great if the staff get better skin the customer service both ladies were unprofessional unfriendly and poor attention to customer
Fabian, 2-night trip

6/10 Good

No realizan la limpieza y el arreglo de los cuartos . Desayuno continental , existe un montón de palomas Que pueden molestar en tu descanso . Resto bien , cerca del centro . Para el precio y para dormir está bien
Juan Fernando, 3-night trip

10/10 Exceptional

Muy recomendado algo súper colonial llamativo
KATTY, 1-night trip

10/10 Exceptional

Estuvo muy bueno en todo los aspectos
Aldo, 1-night trip

10/10 Exceptional

excelente todo me encanto
Katty Camino, 2-night trip

2/10 Poor

Pésimo servicio, no había jabón de baño, el cuarto tenía un olor terrible, los desayunos eran hechos horas antes y calentados en microondas, las toallas húmedas. Pésimo lugar…la habitación tenía rota una ventada y se escuchaba todo los sonidos de la calle.. no volvería … no lo lo recomiendo
Juan Carlos, 3-night trip

10/10 Exceptional

Me encanto el servicio
Nadia Belen, 1-night trip

10/10 Exceptional

Nice and comfortable place. Good buffet breakfast for the price.
Andrés, 2-night trip

10/10 Exceptional

Hotel familiar. Muy buena ubicación. Excelente relación precio - valor.

8/10 Very good

A Nice Hotel

The Hotel Casa Del Aguila was a nice place to stay in a city I just did not care for. The front desk was helpful on arrival and throughout our three-night stay. The room was a bit tight, though comfortable enough. The internet spotty. Breakfast was good and typical of most offered at similar South American hotels of the same quality. The highlight of the hotel is its beautiful common areas which provided a very relaxing place to hang out while not in the room. The entry door of the hotel is kept locked 24 hours a day, and you must ring a bell and await an employee to open it for you. It can get a little annoying, but I suppose they felt it necessary. The Old Town's architecture was nice, but our experience there was simply spoiled by the overwhelming and unhealthy level of air pollution created by the numerous buses traveling along its streets. In sum, the Hotel Case Del Aguila was a nice, affordable place to stay in a city we just did not care for.

8/10 Very good

Excellent staff

The staff were very helpful, professional and courteous. We arrived on an early flight and were allowed to check in at 8:30a. Since we would also be leaving early on our last day, they let us have the complimentary breakfast that first day instead of the last since would be departing to early. There was no hair drier in the room but we borrowed one from the front desk as no extra cost. We got a wake-up call and they arranged a taxi for our early morning departure. The room was quiet largely because there were very few guests, but on the second night a group of excited young Americans were hanging out in the patio and we could hear them in the early evening. Luckily they didn't continue late in to the night, so we can say that our overall experience was quiet and relaxing.