Guests
All properties in Kamala, Phuket Province, Thailand

Novotel Phuket Kamala Beach

4-star beach hotel with spa, near Kamala Beach

  • Free WiFi
From
$38

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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  • Pool
  • Pool
  • Beach
  • Beach
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118/16 Moo 3, Kamala, 83150, Phuket, Thailand
8.6.Fabulous.
  • I liked the property. Very clean and friendly staff. Free shuttle to go to Patong was…

    Mar 3, 2020

  • We were upgraded, that made the holiday even more special

    Jan 1, 2020

See all 224 reviews

Official standards

This property advises that it adheres to Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Walkable
Convenient
Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 166 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and 3 bars/lounges
  • Full-service spa
  • Outdoor pool

For families

  • Free cribs/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Rollaway/extra beds (surcharge)

What’s around

  • On the waterfront
  • Kamala Beach - 2 min walk
  • Surin Beach - 21 min walk
  • Bang Tao Beach - 43 min walk
  • Phuket FantaSea - 16 min walk
  • Patong Beach - 5.5 mi / 8.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Superior Twin Room, 2 Twin Beds
  • Suite, 1 King Bed (Ocean)
  • Room, 1 King Bed (Ocean)

What’s around

Landmarks

  • On the waterfront
  • Kamala Beach - 2 min walk
  • Surin Beach - 21 min walk
  • Bang Tao Beach - 43 min walk
  • Phuket FantaSea - 16 min walk
  • Patong Beach - 5.5 mi / 8.9 km
  • Bangla Road - 7.9 mi / 12.7 km
  • Karon Beach - 9.8 mi / 15.8 km
  • Big Buddha - 15.2 mi / 24.4 km
  • Chalong Temple - 16.4 mi / 26.5 km

Getting around

  • Phuket Intl. Airport (HKT) - 23 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle
map
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118/16 Moo 3, Kamala, 83150, Phuket, Thailand

At a glance

Hotel size

  • This hotel has 166 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. This property is a certified Thailand SHA Plus hotel. 

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 bars/lounges
  • Restaurant
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Beach towels
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Steam room

Working away

  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 2368
  • Conference space size (meters) - 220
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 5
  • Year Built - 2013
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Thai

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

In Balance Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Dining

Soul Kitchen - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

On The Roof - Overlooking the ocean, this rooftop bar specializes in international cuisine and serves dinner only. Happy hour is offered. Open daily.

The Living Room - This sports bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Lilo Pool Bar - This bar is located by the pool. Happy hour is offered. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Refundable depositPay at property

  • Deposit: THB 1500 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of THB 450 per person (approximately)
  • Airport shuttle service is offered for an extra charge of THB 1600 per vehicle (one-way, Maximum occupancy 3)

Children and extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for THB 1662.0 per night

PetsPay at property

  • Pets are allowed for an extra charge of THB 800 per pet, per night

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 7:00 AM to 7:00 PM
  • Children under 6 years old are not allowed in the spa without adult supervision

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express and Union Pay. Cash is not accepted.

Also known as

  • Novotel Beach
  • Novotel Beach Hotel
  • Novotel Beach Hotel Phuket Kamala
  • Novotel Phuket Kamala Beach
  • Novotel Phuket Kamala Beach Hotel
  • Novotel Phuket Kamala Kamala
  • Novotel Phuket Kamala Beach Hotel
  • Novotel Phuket Kamala Beach Kamala
  • Novotel Phuket Kamala Beach Hotel Kamala

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Novotel Phuket Kamala Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
  • Yes, pets are welcome. There's a charge of THB 800 per pet, per night.
  • You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM. Contactless check-out is available.
  • Yes, Soul Kitchen offers international cuisine, ocean views, and poolside dining. Nearby restaurants include Baan Mai (6-min walk) and Pooh and Friends (2.3 mi).
  • Yes, an airport shuttle is available. The charge is THB 1600 per vehicle one-way.
  • Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Novotel Phuket Kamala Beach also has 3 bars and a steam room, as well as a garden.
8.6.Fabulous.
  • 10.0.Exceptional

    Beautiful view

    1 night business trip, Dec 31, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    It offered multiple restaurants/bars to choose from which was convenient. The spa was my number one top pick.

    Dee, 6 night romance trip, Dec 24, 2019

    Verified Expedia guest review

  • 6.0.Good

    The property was nice but my room wasn't that great. I tried to move it but there were no other rooms available. The mirror light in the bathroom was broke and a USB outlet didn't work.

    Curt, 12 night romance trip, Dec 7, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel is in a great location, close to the airport and 20 minutes From Patong beach. The restaurants at the hotel are excellent. The beach by the hotel is beautiful. The only thing that I didn't like was bathtub in my room 415. It was hard to get into the bathtub

    3 night trip with friends, Nov 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I like everything about Novotel. It’s located perfectly where you can go to other places easily. Also, the beach is very calm, color-full, and the morning view is amazing. For sure, I will come back to this hotel in the future.

    3 night trip with friends, Nov 18, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    We love the pool areA and easy access to the beach. The hotel lobby looks inviting, open and beautiful. However, surprisingly the room is really outdated and can use a makeover. The first room we got was small and dark. The bathroom was not so cleaned has some mold. There's a private pool in which we have to walk out to the balcony and up the stairs. The stairs were very slippery and dangerous...I slipped and fell and hurt my ankle. The pool from our room is not inviting at all and has no furniture, which is a waste. After the fall and find the pool is not usable we requested a different room. Without hesitation, they upgraded us an ocean view room but not until the next day due to room unavailability. The staff was so kind, attentive, and concern... After I told them I fell they sent a note apologizing and gave us a plate of fruit. This hotel would be outstanding if they upgrade it and better maintaining it. Thank you to all the staff for being so helpful, friendly, and attentive.

    tnttien, 3 night romance trip, Nov 17, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Decent hotel need some updates right on the beach good for walking great breakfast

    murugananthan, 2 night trip with friends, Nov 14, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful hotel and scenery around the property. Great restaurants and food inside. Staff was friendly and helpful with everything. Near perfect place to stay.

    1 night romance trip, Nov 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    We were at Novotel Kamala from 23.10 - 27.10 for our honeymoon. We booked a standart room via Expedia but when we came to the hotel, the Front Office Manager made an upgrade to a better and bigger room with Oceanview (room nr 127). This room was so nice and had the direct view to the ocean and every morning we had an amazing view. It was our first time ever in Thailand and this stay was just positive. The beach is amazing, we took a lot of pictures all the time, there was a very fancy cafe nearby (Cafe Del Mar) and the hotel is located at the end of the beach so it was very relaxing and not noisy at all. The staff was excellent, the service very good and our room was always clean, we had free water all the time (3 bottles a day) and the food at the restaurant was very delicious. On our last day we went to the spa for a couple massage and it was the first time ever we got a massage done. We loved the massage and the therapists were very kind and professional. We hope that we can come again to this magical place !!

    Esra&Abdullah, 4 night romance trip, Oct 22, 2019

    Verified Expedia guest review

  • 6.0.Good

    Loved our private ocean villa. Hated that there was a black swamp sewage river that flowed right in front of the hotel. At night time you couldn’t even cross it because it was so wide. Smelled absolutely AWFUL! Everything needs updates and cleaned too. But room service was great. And food was very good. The breakfast they have in the morning had a lot of options and fresh fruit.

    DFerver21, 6 night romance trip, Oct 16, 2019

    Verified Expedia guest review

See all 224 reviews