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Santhiya Koh Yao Yai Resort & Spa

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Private beach, white sand, beach umbrellas, beach towels
Private beach, white sand, beach umbrellas, beach towels
Private beach, white sand, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas, sun loungers

Overview of Santhiya Koh Yao Yai Resort & Spa

Santhiya Koh Yao Yai Resort & Spa

5.0 star property
Ko Yao beachfront resort with 6 restaurants and spa

8.8/10 Fabulous

998 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
The price is $75
Price available on 7/15/2022
Map
88 Moo 7, Prunai, Ko Yao, Phang Nga, 83000
Main amenities
  • Daily housekeeping
  • On a private beach
  • 6 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Beach umbrellas
  • Beach towels
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Babysitting
For families
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Refrigerator
  • Separate bathtub and shower
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On a private beach
  • Ao Po Beach - 33 min drive
  • Ao Po Grand Marina - 35 min drive
  • Ao Phang-nga National Park - 37 min drive
  • Koh Sirey Temple - 55 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 44 min drive
  • Krabi Intl. Airport (KBV) - 174 min drive
  • Airport shuttle
  • Ferry terminal shuttle
Map

About this property

Santhiya Koh Yao Yai Resort & Spa

Santhiya Koh Yao Yai Resort & Spa offers a private beach where you can enjoy the shade from a beach umbrella or get a beach massage, plus you'll have access to onsite kayaking. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. By The Sea, one of 6 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious resort include a free kid's club, a poolside bar, and a children's pool. The pool and helpful staff get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 148 units

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Guests must transfer to the property via boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
  • This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • A speed boat is available and must be reserved 3 days in advance or at time of booking the reservation. Flight arrival time is required 1.5 hours prior to speed boat departure.
  • This property is accessible only by boat (surcharge) from Phuket Airport to Ao Por Grand Marina (Phuket) at 10 AM, noon, and 3 PM, from Ao Por Grand Marina (Phuket) to the resort at 11 AM, 1 PM, and 4 PM, and from the resort to Ao Por Grand Marina (Phuket) at 10 AM, noon, and 3 PM. Guests must be at the check-out desk 1 hour prior to scheduled departures or 1.5 hours in advance for noon departures. Roundtrip speedboats are available for up to 10 persons between dawn and dusk, subject to weather conditions.
  • This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Ferry terminal shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 7:00 AM–10:30 AM
  • 6 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • 24-hour room service

Taking the kids

  • Free children's club
  • Children's pool
  • Babysitting (surcharge)

What to do

  • On a private beach
  • Yoga classes
  • Kayaking

Working away

  • Business center

Services

  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • In-room accessibility

Languages spoken

  • English
  • Thai

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Ayurvana Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

By The Sea - This beachfront restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Chantara Restaurant - This beachfront restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Open daily.
The Titan Grill - This restaurant specializes in seafood and serves lunch and dinner. Open daily.
Saaitara Restaurant - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Jetinn Teppan at Pier - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Boat transfer per adult: THB 950 (one-way)
  • Boat transfer per child: THB 600 (one-way), (from 2 to 11 years old)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Koh Yao Yai Santhiya
Santhiya Koh Yai
Santhiya Koh Yao
Santhiya Koh Yao Yai
Santhiya Koh Yao Yai Resort
Santhiya Resort Koh Yao Yai
Santhiya Yao Yai
Santhiya Koh Yao Yai Resort Ko Yao
Santhiya Koh Yao Yai Ko Yao
Santhiya Koh Yao Yai Resort Spa

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

8.7/10

Staff & service

8.9/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness
Write a review

2/10 Poor

This was supposed to be a 5 star resort.
This was supposed to be a 5 star resort. Well. It is far from that. When I ordered through hotels.com it was specifically noted that airport transfer is included. This place is located at a remote island and only accessible with a boat. Upon check in the guy at the desk argued aggressively that I need to pay extra 950 Bhat for the transfer since it's not included. Be aware of this extra payments as the trap will not be exposed until you are already on the way to the hotel!! Secondly, the weather was stormy and we had 1 full day without electricity! The staff told me the whole island has no electricity due to bad weather but this was not the case as the lights outside were lit just fine. The room was leaking and rain started to fall inside and flood the villa. They ignored the issue when I called them ! The staff understand basic English only and communication is minimal, making check in and check out process tiresome. Food ordered as room service was surly not a 5 star - small and basic pizza that belong to a 3 start hotel at the best case
Mor, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Apichart, 2-night trip
Verified Hotels.com guest review

6/10 Good

akom, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beach paradise
Amazing location, beautiful room and an overall very tranquil and relaxing place. Great staff, Richie and PJ were very helpful and always approachable.
Susanne, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was our second time in Thailand and we spent 10 days at Santhiya on both times. Paradise on Earth.
GUILLERMO, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Mr Lee, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Christopher, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

4/10 Fair

Needs improvement
Having stayed at the Santhiya before in 2019 I was bitterly disappointed as to how much the standards had dropped. The room was only cleaned twice in 11 days, 3 of the restaurants were closed, Wi-Fi didn’t work the entire trip, restaurant menus were very limited and all bars/restaurants closed at 9.30 meaning there was no where to have a drink or relax besides the room after 9.30. While I appreciate the pandemic has affected hotels around the world, the standards just weren’t there and the staff and particularly managers did very little to help. I love the hotel, it’s location and the beautiful authenticity of it all. Just disappointed in how much their standards had dropped.
Steven, 10-night trip
Verified Hotels.com guest review

6/10 Good

Nice hotel with terrible service
I have mixed feelings about this hotel. It has potential but I don't recommend it at the moment. They seem to have laid off all their staff during covid and hired untrained and shockingly unmotivated people. The 2 bedroom Villa with private pool was beautiful, amazing sunset views, the pool was warmer than in our other villas, we also love the secluded location, the empty beach was great. The whole resort is huge and is done in traditional Thai style and full of charm. Good gym and overall facilities. However service was very bad. Communication beforehand was chaotic, emails were left unanswered, phone calls unanswered... We were told we could do a PCR test at the hotel but it was not the case, you have to take the boat back to Phuket and then a taxi. Although I arranged the PCR test and paid everything with the hotel, the taxi didn't have the reservation and it was not smooth at all. Food was terrible and on some nights, it was buffet only. Buffet was of poor quality and almost identical for breakfast, lunch and dinner. Since there is almost nothing else on the Island, you don't have many options. There was also no room service. Phones were not working in our villa. While some of the staff were professional, others particularly at check-in and breakfast were careless and rude. Coffee never came twice out of 3 time despite requesting it several times. I would recommend to avoid this hotel while they sort out their employees issues....
3-night family trip
Verified Hotels.com guest review