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Athina Palace Resort & Spa

Photo gallery for Athina Palace Resort & Spa

Rowing
Rowing
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers

Overview of Athina Palace Resort & Spa

Athina Palace Resort & Spa

3.5 star property
5-star beach hotel with spa, restaurant

7.2/10 Good

128 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
Lygaria, Agia Pelagia, Malevizi, Crete Island, 715 00

Guests rated this location 7.6/10 - Good

Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Fitness centre
  • Children's club
  • Business centre
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
For families
  • Children's club
  • Playground on site
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

Restaurants

  • Γρηγόρης - 5 min drive
  • Paralio - 3 min drive
  • Almyra - 8 min drive
  • Peninsula Lobby Bar - 10 min drive
  • Taverna Sirocco - 3 min drive

About this property

All-inclusive

All-inclusive room rates at Athina Palace Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included
In-room minibar (some restrictions)

Land activities

Football
Tennis
Volleyball

Entertainment

Theme parties

Languages

English, French, German, Greek, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Check-in

Contactless social distancing
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 355 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children's club
  • Playground

What to do

  • Tennis
  • Basketball
  • Volleyball
  • Canoeing
  • Scuba-diving nearby

Working away

  • Business centre
  • 4 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 3 outdoor pools
  • Full-service spa
  • Massage/treatment rooms

Languages

  • English
  • French
  • German
  • Greek
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Jetted bath
  • Bath or shower
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has massage/treatment rooms. Services include hot stone massages, facials, body treatments and manicures and pedicures. The spa is open daily.

Dining

Zeus Main Theme Restauran – This restaurant serves lunch and dinner.
Lobby Bar – On-site lobby lounge. Open daily.
Pool Bar – On-site bar. Open daily.
Relax Pool Bar-AdultsOnly – On-site bar. Open daily.
Beach Bar – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and staff at the property wear personal protective equipment.

Contactless check-in is available.

Policies

<p>This property does not have lifts.</p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p><p>Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

CHC Athina Palace Hotel Bungalows All Inclusive Malevizi
CHC Athina Palace Hotel Bungalows All Inclusive
CHC Athina Palace Bungalows Malevizi
CHC Athina Palace Resort All Inclusive Malevizi
CHC Athina Palace Resort All Inclusive
CHC Athina Palace All Inclusive Malevizi
CHC Athina Palace All Inclusive
CHC Athina Palace Hotel Bungalows – All Inclusive
CHC Athina Inclusive Malevizi
Athina Palace Resort Spa
Athina Palace & Spa Malevizi
CHC Athina Palace Resort Spa
Athina Palace Resort & Spa Hotel
Athina Palace Resort & Spa Malevizi
Athina Palace Resort & Spa Hotel Malevizi
CHC Athina Palace Resort Spa – All Inclusive

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Athina Palace Resort & Spa ?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Athina Palace Resort & Spa ?
Yes, there are 3 outdoor pools.
Are pets allowed at Athina Palace Resort & Spa ?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Athina Palace Resort & Spa ?
Yes, there's free self parking.
What are the check-in and check-out times at Athina Palace Resort & Spa ?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Express check-out and contactless social distancing are available.
What is there to do at Athina Palace Resort & Spa and nearby?
Have fun with on-site activities such as rowing, and improve your game on the tennis courts. Additional recreation on-site includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Athina Palace Resort & Spa also has a fitness centre and a garden.
Are there restaurants at or near Athina Palace Resort & Spa ?
Yes, there's an on-site restaurant, Zeus Main Theme Restauran.
Does Athina Palace Resort & Spa have rooms with private hot tubs?
Yes, each room has a jetted bath.

Reviews

7.2

Good

7.5/10

Cleanliness

7.8/10

Staff & service

6.7/10

Amenities

7.1/10

Property conditions & facilities

Reviews

8/10 Very good

Oct 2019. We arrived late evening and the man on the desk, was not very kind to us, very rude. Had to email a copy of booking to reception to prove who we was. The rest of reception staff was very good during our 2 weeks stay. Our room was located near the main road right at bottom of the steps. Lots & lots of steps, only suitable for anyone who is very fit 140 steps from top floor to our room. Was very fit at end of our 2 weeks. We had a excellent sea view from our room window. The area we stayed in was very modern, newer part of resort. New modern electrics with lots of USB points and wall mounted TV. so it was worth walking down all the steps to get to our room. We only took the transport occasionally. Restaurant - It is a bit disappointing when you first walk in, needs upgrading, redecorating. The staff in the restaurant did look after you, and food was very good standard. Some staff members did serve you most of the evening in different parts of resort, and they where very nice to us. Did try the Greek Restaurant & La Carte Restaurant as well. The Resort was good value for the price which we paid 42% off, but some areas like main restaurant are not 5 star. There was some entertainment, but we would have liked more entertainment most evenings and in the main hotel bar next to reception. Went down to the beach a few times, but it is a long walk down the hills in the heat, best to take the bus. local bus to Herakilion from the resort, it is in a remote area.
BP44, 14-night romance trip
Verified Expedia guest review

2/10 Poor

Rude reception staff including general manager, small dirty room not what we paid for or what is shown on the web site photos of a standard double room with sea view. We stayed a total of 10 hours and left for alternative accommodation at our expence .We have holidayed on Crete for the past 20 years 2 or 3 times a year and never experienced such rude staff or poor quality accommodation. Based on our brief stay at this hotel I would give it 2* max and that is being generous.
10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Awesome sea view, clean renovated room, delicious food, professional staff
4-night trip
Verified Expedia guest review

2/10 Poor

stay here
Checkin was extremely rude, the food in the buffet was all cold and if you moved to get some you lost your table. The checkout was the only thing I would say was ok and that’s because we were getting out of there.
Kevin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I LIKE EVERYTHINK . WELLCOME , SERVICE , FOOD , DRINKS IT WAS GREAT , WONDERFUL VIEW THAT HOTEL HAS, THE PERSONAL VERY FRIENDLY AND THE FOOD FANTASTIC.
2-night family trip
Verified Expedia guest review

2/10 Poor

On 9.11, we made a reservation (number 74738506303690 )for hotel named athine palace resort for2 rooms Unfortunately we received something completely different from the pictures in the hotel website. The corridors are dark and unpleasant to walk Rooms with a pungent odor of chlorine. The rooms look like hostel rooms and not 5-star hotel rooms. To get to the room, you have to climb 400 steps and I, as a pregnant woman,in 7 month certainly cannot climb this staircase The vacation became a nightmare The hotel is far from 5 star!!! We are very disappointed and angry. I feel like it's cheating to show different images from reality We asked to cancel the booking but unfortunately they did not agree and we had to stay at the above hotel on holiday without pleasure. we did a reservation through you on 3 rooms. 2 rooms on my name and one room on the name liran Yehuda. Thank you for your treatment and waiting for a response. I request a refund Kind Regards Nitzan Steinberg Phone-972504893595 .
3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Amazing staff! Everyone was great!!!! This was a great experience.
6-night family trip
Verified Expedia guest review

10/10 Exceptional

Kevin, 7-night family trip
Verified Hotels.com guest review

2/10 Poor

Was a great beach, and the room size was good but the rest was terrible. The room smelt mouldy and damp and we had a 2 bed 2 bath, The staff's attitude was terrible, they didn't greet guests they were rude. The dining experience was like a school dining hall and was a horrible experience. this is definitely not what I d expect of a all inclusive hotel. I think this is like a 3 star motel. the bedding was threadbare. the cocktails at night were in tiny glasses and was terrible. It definitely doesn't match the pictures on the website.
Dee, 3-night family trip
Verified Expedia guest review

2/10 Poor

This property is marketed as 5 stars but it is a 2 /3 star at best. Food is bad , room very basic. Not an enjoyable stay
2-night romance trip
Verified Expedia guest review