El Mariscal Cusco, Cusco

The staff was friendly and helpful with local information. They even provided a to go breakfast at five in the morning for us as we departed early for a tour. The regular breakfast was well made and we certainly enjoyed it. There is a lot of echo in the center part of the hotel and it can be a little loud, but not terrible.

I was so happy to check in to this hotel. We stayed at some pretty crappy places in Peru and this place was a breath of fresh air. Everything was clean, well appointed, and cozy. The lobby area is nice and sunny, the front desk person and other staff were very kind. The location is up the hill and away from the street noise of the busier parts of Cusco. We had an internal window, like most places we stayed. This makes for a very noisy experience as guests talk and move about the hotel. This noise was the case in each place we stayed. The breakfast is included in the price, but the people running the breakfast area seem disorganized and flighty. It took three requests and almost 30 minutes to get coffee. There were rarely dishes or silverware available, and they often ran out of bread, fruit, or yogurt. But for the price (free), it was worth it. If I am ever back in Cusco, I would definitely stay here.

We stayed at El Mariscal on our first night in Cusco and we would had stayed longer if they had availably during our acclimitazation. It seemed like a family run business and the hostess being very friendly and accommodating. We were able to check in early around 8. The hotel room was big, had a warm shower, fridge, microwave, and good internet connection. The room can get chilly as with most hotels in Cusco but a heater was provided to help heat the room and there were extra blankets. Breakfast was included with eggs cooked fresh. The location was in a neighborhood area and a dead end street which helps with the city noise, but you'll still hear sounds from the outside such as barking of the many ferral dogs and other parts of the hotel. Overall the hotel was good value and delivered on the amenities.

The service at El Mariscal Cusco was fantastic. They keep an attendant ready 24/7, which is very helpful given the travel times into/out of Cusco. We had a lost luggage problem and the staff was so gracious. They helped us call the airline (every day for three days) until our luggage arrived. They arranged taxis and other services. They truly go above and beyond. The accommodations are quite comfortable with warm blankets, in room heaters, and hot water as needed. They always have purified drinking water and coca tea on hand. The location is on a quiet street, away from the honking horns and foot traffic of other areas.

please include in the hotel description to bring cash or expect an 8% additional fee