The Klagan Hotel, Kota Kinabalu

Last month also I stayed at Klagen Hotel . Generally the hotel is good clean good service, good location. My last stay 3/11/2019 at Room 969 the toilet door very difficult to open and closed.

Room: 844 Date: Chk/in- 26/06/2019 Chk/Out- 28/06/2019 Room: View is like some corridor. Feels unsafe people can walk through the barricade and peek through my window. Smoking floor. Had requested for a non-smoking room upon booking the room via Agoda.com and yet upon check in, the front office staff (Syanti) advised that there is no non-smoking room left. She did not offer or upgrade me to the next non-smoking room since it was their fault. I would have loved that if they could not provide a non-smoking room they could just say that in the first place upon booking, then I can book other hotels which has one. Unhygienic to hang the prayer mat in the same place as the clothes in the wardrobe without separation. Dust will pass on to the clothes. Breakfast: Provided in most bookings and it was okay. Location: Very good. Near to the night pubs, Hard Rock cafe & the filipino market.

Nice and clean hotel on a central location, everything within walking distance. Friendly staff but a bit outdated rooms, which would be in need of some upkeeping. Also the bed was a bit too short for a 182 cm long sleeper.

Got great deal with this booking. Location is close to a lot of tourist spots. Awesome breakfast with lots of selections. Would recommend

It was second stay. Loved everything abt the hotel from front desk right up to dining servers. Foods aplenty and various to choose from. Only thing that i didn’t like is the carpet along the corridor on 7th floor. Too thick i guess, difficult to troll luggage, otherwise everything is perfect. Would definitely come back.