We really enjoyed our stay overall. The apartments were very big and included a washer, full kitchen, two bathrooms, and two bedrooms. There is a nice cafe across the street and other food sources within a short walk. The breakfast at the hotel was ok. The staff was excellent, especially Carlos. They were extremely friendly and attentive. Unfortunately, parts of the city lost power for three days during our stay and this impacted the hotel as there was no power in our rooms for these days. We were very surprised that the hotel did not provide any compensation, even a small compensation, for this loss. They stated that they did not need to because of their reservation policies. I think this was a poor management decision in relation to customer service, but not at all the fault of the employees at the hotel. As mentioned, they were excellent.
