See all properties
Save

Choose dates to view prices

The Westin Xian

Photo gallery for The Westin Xian

Lobby lounge
Property amenity
Exterior
Premium bedding, minibar, in-room safe, individually decorated
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Overview of The Westin Xian

The Westin Xian

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Giant Wild Goose Pagoda
9.0 out of 10 Superb
9.0/10 Superb

213 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
The price is $113
Price available on 6/8/2023
Map
66 Ci En Road, Qu Jiang New District, Xi'an, Shaanxi, 710061
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower

Room options

About this area

What's nearby

  • In Yanta Qu
  • Xi'an Bell Tower - 8 min drive

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 53 min drive
  • Xi'an West Railway Station - 12 min drive
  • Xi'an East Station - 13 min drive
  • Xianyang Station - 28 min drive
  • Wei 1-jie Station - 22 min walk
  • Xiaozhai Station - 29 min walk

Restaurants

  • 丝路餐厅 - 2 min walk
  • 新德里餐厅 - 4 min walk
  • 老成都私房菜 - 4 min walk
  • 曲江城ktv - 2 min walk
  • 印度菜菜 - 4 min walk
Map

About this property

The Westin Xian

Located in the entertainment district, The Westin Xian is a great choice for a stay in Xi'an. Guests can visit the spa to be pampered with massages, body wraps, or facials, and Five Zen5es, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. An indoor pool, a bar/lounge, and a 24-hour health club are other highlights at this luxurious hotel. Fellow travelers love the location and spacious guestrooms.

Languages

Chinese (Mandarin), English, French, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 321 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 6:00 AM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Children's games
  • Toys

Working away

  • Business center
  • 9 meeting rooms
  • Conference center (16038 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • 24-hour health club
  • An indoor pool
  • Designer stores on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counter/sink
  • Grab bar near toilet
  • Grab bar in bathtub
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • LCD television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Fireplace
  • Individually decorated
  • Separate dining area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Heavenly Spa has massage/treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Dining

Five Zen5es - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Mai - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Seasonal Tastes - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open 24 hours. Open daily.
Mix Bar - Onsite lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 158 per person

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 11 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.

Also known as

Westin Hotel Xian
Westin Xian
Xian Westin
The Westin Xian China/Shaanxi
Westin Xian Hotel
The Westin Xian Hotel
The Westin Xian Xi'an
The Westin Xian Hotel Xi'an

Frequently asked questions

Does The Westin Xian offer free cancellation for a full refund?
Yes, The Westin Xian does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Westin Xian?
As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at The Westin Xian on Jun 8, 2023 start from $113, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Westin Xian?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Westin Xian?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 6 AM to 11 PM.
Are pets allowed at The Westin Xian?
Sorry, pets aren't allowed.
Is parking offered on site at The Westin Xian?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at The Westin Xian?
You can check in from 3:00 PM - 6:00 AM. Check-out time is noon.
What is there to do at The Westin Xian and nearby?
The Westin Xian has a spa and an indoor pool, as well as a 24-hour health club and a garden.
Are there restaurants at or near The Westin Xian?
Yes, there are 3 onsite restaurants, featuring Chinese cuisine.
What's the area around The Westin Xian like?
The Westin Xian is a short 2-minute walk from Tang City Wall Ruins Park and 4 minutes' walk from Da Ci'en Temple. Travelers say that the hotel is in a great location.

Reviews

9.0

Superb

9.0/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

8.7/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Yao, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Convenient location right next to Pagoda and many food & shopping options nearby. Very friendly and caring staff, allowing us to check in in the morning into an upgraded and very spacious room. The only thing that lacks slightly back behind the high hotel standard is the swimming pool with a little outdated facilities and sombre atmosphere. The hotel offers free entrance into the art museum attached which is worth a visit e.g. after enjoying the rich and tasty breakfast.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

6-night trip
Verified Expedia guest review

4/10 Fair

Dark poorly lit corridors rooms considerable distance away from reception poorly signposted Water stained bathrooms, slate tiles poorly fixed
Charles, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Daniel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic faculty, service and location!
Roy, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

4/10 Fair

Substandard Westin, very disappointed
The hotel is located in a nice area however the service needs attention. On Sunday morning at 9am we were woken up by very loud noise of people shouting at each other in the hallway. This lasted about more than 30 min... until we called reception and was notified there was a wedding party that morning. Not a single apologies from staff or management team. This totally written off the hotel for us ... the rooms are dark and tired and bathroom needs renovation ... not the usual Westin feel i am afraid.
Trevor, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I honestly can't say I've enjoyed a hotel stay as much. From the spacious room, fabulous food, friendly attentive service to great location this hotel has it all you will not be disappointed. We travel a fare bit and have been a member of another hotel chain for years but will definitely be changing if this is the level of service Westin offers. I hope this is a benchmark followed by other hotels in the group. There staff training is faultless. Will be back.
2-night romance trip
Verified Wotif guest review