Casa Encantada

Photo gallery for Casa Encantada

Primary image
Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers
Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers
Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers
Balcony

Overview of Casa Encantada

VIP Access

Casa Encantada

4-star property
4-star B&B in Antigua Guatemala with outdoor pool and restaurant

9.2/10 Superb

282 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
9a Calle Poniente Esquina #1, Antigua Guatemala, Sacatepequez
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Spa services
  • Babysitting
  • Airport pick-up service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • Heart of Antigua Guatemala

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 86 min drive
  • Airport pickup service

About this property

Casa Encantada

4-star eco-friendly bed & breakfast in the city centre
Consider a stay at Casa Encantada and take advantage of an airport pick-up service, a terrace and a garden. Treat yourself to spa services, such as aromatherapy or a manicure/pedicure. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Local cuisine breakfast (surcharge), a front desk safe and a water dispenser
  • Wedding services, coffee/tea in the lobby and multilingual staff
  • Concierge services, express check-out and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Casa Encantada offer thoughtful touches, such as premium bedding and dressing gowns, as well as amenities, such as complimentary wireless Internet access and safes.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets, pillowtop mattresses and down duvets
  • Bathrooms with free toiletries and hairdryers
  • 24-inch TVs with cable channels
  • Ceiling fans, daily housekeeping and phones

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
  • Free off-site parking nearby

Transfers

  • Airport pick-up (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay free
  • Babysitting (surcharge)

What to do

  • Free use of nearby fitness centre
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Scooter/moped hire nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1995
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Communal living room
  • An outdoor pool
  • Spa services

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 24-inch TV
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Individually decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of GTQ 140 per person (approximately)
  • Airport shuttle service is offered for an extra charge of GTQ 400 per room
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for GTQ 200.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Noise-free guestrooms cannot be guaranteed.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Casa Encantada
Casa Encantada Antigua Guatemala
Casa Encantada Hotel
Casa Encantada Hotel Antigua Guatemala
Casa Encantada B&B Antigua Guatemala
Casa Encantada Bed & breakfast
Casa Encantada Antigua Guatemala
Casa Encantada Bed & breakfast Antigua Guatemala

Frequently asked questions

Does Casa Encantada offer free cancellation for a full refund?
Yes, Casa Encantada does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Casa Encantada?
As of 4 Oct 2022, prices found for a 1-night stay for 2 adults at Casa Encantada on 16 Oct 2022 start from $121, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Casa Encantada?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Casa Encantada?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Casa Encantada?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Casa Encantada?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by Casa Encantada?
Yes, a shuttle from the airport to the hotel is available. The charge is GTQ 400 per room.
What are the check-in and check-out times at Casa Encantada?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Casa Encantada and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the bed & breakfast's other amenities, which include spa services and a garden.
Are there restaurants at or near Casa Encantada?
Yes, there's an on-site restaurant. Nearby restaurants include Café de la Escalonia (4-min walk), Taquería Doña Lupita (4-min walk) and Reilly's Irish Tavern (4-min walk).
What's the area around Casa Encantada like?
Casa Encantada is in the heart of Antigua Guatemala, a short 6-minute walk from Central Park and 7 minutes' walk from Antigua Guatemala Cathedral. Travellers say that this bed & breakfast is in a good location.

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.6/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Exceptional

Rocio, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff went above and beyond to help me surprise my partner on his birthday. Super helpful and welcoming
Brigitte, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The staff was very friendly and very informative. The hotel is very charming. Unfortunately, our room, number 5, was a huge disappointment. It was next to the street so it was very noisy and as the big trucks drove by, our room literally raddled. And it was next to the service quarter so we could hear the staff very loudly. The water pressure was terrible! This room is NOT worth the money. It should be worth half its value.
Karina, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is a beautiful boutique hotel. Very charming. Great, friendly service. Close to everything. Would absolutely stay again!!!!
Nadege, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

Great place
Jose, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Joshua, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very Good
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Unfortunately their beautiful pool was closed. Service excellent.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review