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Reviews

8.2

Very Good

8.4/10

Cleanliness

8.1/10

Staff & service

7.0/10

Amenities

8.1/10

Property conditions & facilities

Reviews

8/10 Very Good

3-night trip
Verified Expedia guest review

10/10 Exceptional

hotel condition is good, stuff are courteous and friendly but the subway construction nearby cause some inconvenience.
darren, 2-night business trip
Verified Expedia guest review

2/10 Poor

Do not stay here
When we both poked the He hotel through Hotels.com, we were not informed that the pool is closed and that there is construction right outside the hotel. Due to this, we had issues, and when co fronted the hotel staff, they said they have written on their own website and it’s not their responsibility that Hotels.com didn’t inform us. Also, the room smelled of cigarette even though we had requested a non-smoking room. When asked about the spa, which was listed on Hotels.com as a special feature, the hotel management informed us that the spa service is not a part of their hotel and that any claims should be made directly to the spa hotel and not to the hotel. Overall, we were very disappointed.
Nupur, 2-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Luca, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Good work travel choice
Good value for area. Clean and in decent condition. Good choice for business travel in a place getting more expensive
Carlos, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Would come back
Happy with hotel and nice staff. Room was very nice and good choice at breakfast.
Micheal, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

My experience
Being this was my 1st time to China, I did not know what to expect. All of the hotel staff were accmidatindating and welcoming, never letting our language barrier interfere. Every one of them went out of their way to make me feel at home
Spencer, 10-night trip
Verified Expedia guest review

8/10 Very Good

Only Nice location
Good points- 1. Location 2. Room size 3. Clean rooms 4. TV media content Dis-appointments- 1. Food 2. No English speaking staff 3. Bathroom accessories
Rajat, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Shenzhen Nanshan Recommended
Executive level room with desk and seating area in good sized room. Comfy bedding. Most importantly the bathroom was big and clean with good shower water pressure! Breakfast buffet included with Western and Asian selections.
Verified Hotels.com guest review

6/10 Good

1-night trip with friends
Verified Hotels.com guest review