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Overall score and ratings

9.0

Superb

9.5/10

Cleanliness

8.9/10

Staff & service

8.8/10

Amenities

9.3/10

Property conditions & facilities

9.5/10

Eco-friendliness

10/10 Exceptional

We loved the garden and the farm area, the resort is splendid. One small disadvantage is the fact that it's isolated from the city center. Must drive about 10 to 15 minutes if you need anything the hotel doesn't have. Small price to pay in exchange of the tranquility. Highly recommend it. Will go back
Hicham, 3-night family trip
Verified Expedia guest review

8/10 Very good

I am surprised i forget my machin shaver.after few days i called hotel ask them about what i forget, they told me we will check and let you know, nobody answer me until now,any way they can’t use it because i have the charger.front disk or who answered me they don’t care about customers.
Essa, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

El mehdi, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

10/10 Exceptional

This is by far the best hotel in the world
1-night trip
Verified Expedia guest review

10/10 Exceptional

6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

One of the best hotels in Morocco!
Egil, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Not worth it
The hotel and grounds are tastefully decorated, clean, and well kept. Our room, however was entirely too small - particularly given the furniture and decor, it was made to feel even smaller. The bathroom was very cramped as well. Someone over 6 feet tall would not be able to comfortably take a shower. Restaurants are overpriced and choice of food is narrow and not acceptable for a 5-star hotel. Vegetarians beware. Staff are friendly and try to be helpful. We had subpar restaurant service one night of our stay but I’d like to think that was an exception. We opted for room service for the 2nd night of our stay in light of that experience and that was much better. Breakfast is ample and staff helpful, however. Pool area is nice, as is the spa although the latter is absurdly overpriced. Not much to do at the hotel, otherwise. We killed time in the omnisport complex, which we often had to ourselves for yoga, a workout, and a bit of basketball. Staff do seem to take feedback quite seriously - surveys are available after every service- so I’m hopeful that they take guest comments to heart and try to improve where possible.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

ahmed, 1-night trip
Verified Hotels.com guest review

4/10 Fair

One disaster after another. Very expensive mistake. We had trouble checking in and securing upgrades per our status. We booked an additional room and still received no upgrade in spite of the fact that the hotel was half empty. Construction noise. No rebates offered. In spite of the 5 star appearance, lack of response from management about giant roaches in the bathrooms and other concerns led to a very disappointing experience.
1-night family trip
Verified Expedia guest review