Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property provides shuttle service to/from Shanghai Disneyland.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
Desk chair
Electrical adapters/chargers
Food and drink
Meal delivery service
Mini-fridge
More
Daily housekeeping
In-room safe (laptop compatible)
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include deep-tissue massages, Thai massages, and body wraps. A variety of treatment therapies are provided, including reflexology.
Fees & policies
Refundable deposits
Deposit: CNY 500 per accommodation, per stay
Breakage deposit: CNY 500 per stay
Optional extras
Airport shuttle service is offered for an extra charge of CNY 200 per vehicle (one-way, maximum occupancy 5)
Children & extra beds
Rollaway beds are available for CNY 300.0 per day
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay
Property Registration Number 15000000202109180034
Also known as
Royal Garden Shanghai Shanghai
Royal Garden Hotel ShangHai Riad
Royal Garden Hotel ShangHai Shanghai
Royal Garden Hotel ShangHai Riad Shanghai
Frequently asked questions
Is there a pool at Royal Garden Hotel ShangHai?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Royal Garden Hotel ShangHai?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Royal Garden Hotel ShangHai?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Royal Garden Hotel ShangHai?
Yes, an airport shuttle is available. The charge is CNY 200 per vehicle one-way.
What are the check-in and check-out times at Royal Garden Hotel ShangHai?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Royal Garden Hotel ShangHai and nearby?
Royal Garden Hotel ShangHai has an indoor pool and a fitness center, as well as private indoor hot tubs and a garden.
Are there restaurants at or near Royal Garden Hotel ShangHai?
Yes, there are 2 onsite restaurants.
Does Royal Garden Hotel ShangHai have rooms with private hot tubs?
Yes, each room has a private indoor hot tub and a deep soaking bathtub.
What's the area around Royal Garden Hotel ShangHai like?
Royal Garden Hotel ShangHai is a short 11-minute walk from Chuansha Park and 15 minutes' walk from Huang Yanpei's Former Residence.
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Reviews
Royal Garden Hotel ShangHai Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.8
Amenities
9.0
Staff & service
9.4
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jan 23, 2026
Beautiful property would stay again close to the airport
Brandon
Brandon, 1-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Absolutely Is one of Best hotel in the world .
Yan feng
Yan feng, 9-night trip
Verified
10/10 Exceptional
Nov 27, 2025
Very clean hotel, great service and staff really helpful
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
Jan 24, 2026
Staff were absolutely lovely and so helpful! Very clean. A stunning hotel.
Jane
Jane, 2-night trip
Verified
10/10 Exceptional
Jan 30, 2026
Everything perfect
Ricardo
Ricardo, 3-night trip
Verified
10/10 Exceptional
Nov 11, 2025
the room was clean and the staff very efficient
pik kuen
pik kuen, 2-night trip
Verified
10/10 Exceptional
Nov 23, 2025
Amazing spacious rooms. Gorgeous hotel grounds. Such a hidden gem!
Solid breakfast, amazing service level
Andreas
Andreas, 2-night trip
Verified
10/10 Exceptional
Nov 16, 2025
It's great, comfortable, quiet place with amazing garden! The staff was helpful and breakfast had wide selection of food. The shuttle bus transfer is really good option too
Liudmila
Liudmila, 1-night trip
Verified
10/10 Exceptional
Jan 13, 2026
This hotel has an awesome organization, and it has amazing spots! We just loved this place, and there are so many things to do! We had a free shooting as well, and it was totally worth it!!! I strongly recommend this hotel! Everybody was nice and polite with us. This hotel is an experience itself!
Bianca
Bianca, 2-night trip
Verified
10/10 Exceptional
Feb 18, 2026
Absolutely fantastic from start to finish. The staff couldn’t be more helpful. Room was very clean. The hotel grounds are so stunning, even more so after dark. We were happy just walking around the hotel grounds. If we wanted to go out and about the staff would organise a taxi ( very cheap). Highly recommend. An attraction by itself.
Jane
Jane, 1-night trip
Verified
10/10 Exceptional
Jun 29, 2025
Absolutely wonderful experience. Lovely hotel and amenities.
Katherine
Katherine, 2-night trip
Verified
10/10 Exceptional
Apr 26, 2025
Great location and helpful staff!
The hotel was very picturesque. The staff were amazing. Jaime Shen has helped with all my accommodations during my stay, while Chef Abdullah made a great breakfast for me, a foreign traveler!
Dhaval
Dhaval, 2-night trip
Verified
6/10 Good
Nov 6, 2025
smoking smells! it’s non smoking room with strong smoke smell!
the location is good, free shuttle to airport.
the room is big and comfortable, except smoking smells
Connie
Connie, 1-night trip
Verified
4/10 Fair
Jan 21, 2026
Ken zhou, who was sitting on the desktop when I was visited, was very unfriendly and was very offended by his coercive tone and eyes, not his kind tone when he answered, so I didn't want to visit again.
Seongphil
Seongphil, 1-night trip
Verified
6/10 Good
Nov 14, 2025
Amenities don’t match the appearance of the hotel
alan
alan, 1-night trip
Verified
10/10 Exceptional
May 25, 2025
Great property tv old tho
Warwick
Warwick, 1-night trip
Verified
6/10 Good
Nov 21, 2025
Amenities are not in keeping with the appearance of the hotel. Some staff need additional training but others particularly the concierge went beyond. Adjoining room was very noisy at night
alan
alan, 3-night trip
Verified
8/10 Very good
May 29, 2025
Ok, but could be better.
Jakub
Jakub, 1-night trip
Verified
8/10 Very good
Jan 4, 2026
Positives:
Property: The hotel is stunning and expansive.
Plenty of freebies: Free 1 time minibar, foot soak, breakfast, wine and photoshoot, shuttle bus for the airport and disney.
Gym: very good gym.
Negatives:
Housekeeping: I don't think they replaced the bedsheets in the entire 9 nights I was there and didnt take away the dirty dishes we had for days. Supplies like shower caps, bath salts etc arent replaced - which sucks since they chucked out the shower cap the first day they cleaned my room.
Breakfast: Pastries tasted quite stale and the variety didn't change much at all throughout my stay.
Staff: weren't very friendly. They weren't awful but could certainly be more hospitable.
Mary
Mary, 9-night trip
Verified
10/10 Exceptional
Mar 18, 2026
客房乾淨
YenJung
YenJung, 1-night trip
Verified
6/10 Good
Dec 30, 2025
Le statut VIP n’est pas respecté et les discussions en amont n’ont pas été communiquées.
Laura-anne
Laura-anne, 1-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Très, très bel hôtel. Lits très confortables. Cadre reposant.
Patrick
Patrick, 1-night trip
Verified
10/10 Exceptional
Nov 15, 2025
Fantastisk hotel, er ked af at vi kun havde en nat. Hvis vi kommer tilbage til Shanghai vil jeg bestemt bo her igen.
Está súper lindo, los jardines fuera de lo convencional. Todo el personal son atentos y amables. La habitación cómoda y limpia. Ofrecen una sesión de fotos y me encantaron