Castello Boutique Resort & Spa - Adults Only

Property class: 5 and above
Bayfront hotel in Agios Nikolaos with 2 restaurants and spa

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At Castello Boutique Resort & Spa - Adults Only, you'll be within a 15-minute drive of Star Beach Water Park and Palace of Malia. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and Elea, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a beach bar.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
$143 nightly
The total price is $167
Nov 4 - Nov 5
Total with taxes and fees

Room options

Available filters for rooms
Showing 9 of 9 rooms

Superior Room, Private Pool (Individual Pool)

9.0 out of 10
Wonderful
(4 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

Superior Room, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free wired internet

Junior Suite

  • Garden view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free wired internet

Superior Double or Twin Room, Pool View

  • 142 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

Junior Suite, 1 Bedroom, Pool View (Individual Pool)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free wired internet

Superior Room (Outdoor Jetted Tub)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

Junior Room, 1 King Bed, Jetted Tub

  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Premium Room, 1 King Bed, Balcony, Sea View

  • Sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Premium Studio Suite, 1 King Bed, Private Pool, Sea View

  • Sea view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Map
Sissi, Agios Nikolaos, Crete Island, 72400

What's nearby

  • Sissi Mini Golf - 2 min walk - 0.2 km
  • Palm Bay Beach - 5 min walk - 0.5 km
  • Avlaki - 9 min walk - 0.8 km
  • Boufos - 9 min walk - 0.8 km
  • Star Beach Water Park - 16 min drive - 19.7 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 38 min drive
  • Airport shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪Taverna Kalyva - ‬6 min drive
  • ‪Cretan Traditional Cafe - ‬8 min drive
  • ‪Family Tavern MALIA PORT - ‬8 min drive
  • ‪Mouries - ‬7 min drive
  • ‪Taverna Eva - ‬8 min drive

About this property

Castello Boutique Resort & Spa - Adults Only

  • At Castello Boutique Resort & Spa - Adults Only, you'll be within a 15-minute drive of Star Beach Water Park and Palace of Malia. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and Elea, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a beach bar.

At a glance

Hotel size

    • 48 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property enforces a strict dress code in the restaurants during dinner.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 16
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free secured, covered onsite self parking

Transfers

    • Airport shuttle (available 24 hours)*

Offsite

    • Free beach shuttle

Other information

    • Caters to adults only

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Reviews

Castello Boutique Resort & Spa - Adults Only Reviews

9.0

Wonderful

9.2

Cleanliness

8.2

Location

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area is lovely and relaxing, perfect for a restful stay. (3 reviews)
  • Breakfasts were complete and varied. (3 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Wonderful hotel. V good size room overlooking the pool with everything you'd want. Staff were very pleasant and attentive without being intrusive. In particular, Alexandra on reception was always helpful and polite, as were Dora, Artemis and Balaz at the bar and in the dining area. I'd recommend this hotel and would happily stay here again.
Verified review

8/10 Very good

Nice room, comfortable bed very wellclean everywhere. Breakfast buffet ok, but I prefer better quality, and local products. No any upgrade for gold members. Most of the stuff is students which are trying their best but...
Verified review

10/10 Exceptional

We loved our stay here. The room, facilities, dining, and staff were all superb.
Verified review

10/10 Exceptional

Staff were excellent. Clean and quiet location
Verified review

10/10 Exceptional

Highly recommend

Excellent service from start to finish. Hotel is spotless and the breakfast was very good.
Verified review

10/10 Exceptional

A couple of minor things to note from the hotel description; They do not operate an airport shuttle bus, and there is no car parking on site. However, there is plenty of parking in the vicinity of the hotel. The hotel itself is absolutely perfect as far as I am concerned. It is small enough as to never seem overcrowded, even at full capacity. The rooms are spacious and very clean. Also, the bed was probably the most comfortable I've slept in when away from home. As for the staff, they are attentive and helpful.
Verified review

10/10 Exceptional

Very good, clean hotel with great staff that is ready to help at all times. There is no access to a beach from the hotel and some of the private pools are very close to the road but you should still be able to enjoy it. Great breakfast.
Verified review

8/10 Very good

Enjoyable
Verified review

10/10 Exceptional

Loved our stay here! Would definitely go back. The staff are so lovely and helpful they work so hard. Spa was great too. The area is super chilled and great food and friendly hospitality. Only thing would say is the Wi-Fi isn’t perfect but think that’s Greece in general.
Verified review

6/10 Good

Definitely not a 5-star property. I have seen better 3-star properties with better amenities and facilities.
Verified review

8/10 Very good

I would not agree with the hotel having 5 stars, I think it is a proper 4 star hotel. They lie about having a gym and a sauna: the gym is a 3x3 meters room that has 2 machines and that is it, useless to be honest, while the sauna is only accessible if you take a massage, which costs 80-500 eur depending on the massage. If you want to make use of a gym and a sauna during your vacation, this hotel does not have that option. In addition, our first night we did not have blinds in our room, so we woke up 6AM with the sun in our faces. During the first 4 nights the A/C in the room was not working properly and restarting to 28 degrees every approx 1 hour, so you woke up sweating every few minutes. They fixed this however after a few days when many guests complained. Everything else works fine, but I would not return, since it makes much more sense to go to a 4-star hotel that is priced as a 4-star hotel and has the amenities that it says it has.
Verified review

10/10 Exceptional

Nous avons séjourné dans cet établissement pendant 2 semaines et je recommande. Pas forcément 5* mais des équipes extrêmement accueillantes et chaleureuses, Cadre très agréable et propice au repos. Possibilité de louer des véhicules ou d’organiser des excursions au départ de l’hôtel. Des remerciements tout particulier à Harry pour son accueil et son professionnalisme, à Katerina pour sa gentillesse et sa disponibilité, à Jennifer et à Dora sans qui rien ne serait pareil au niveau restauration.
Verified review

4/10 Fair

L’hôtel (resort) est divisé en plusieurs bâtiments qui sont assez proches les uns des autres. Celui où nous avons séjourné était le plus ancien et sûrement le moins refait. Premier problème le coffre de la chambre qui se bloque … rien de grave mais au retour du restaurant plus de clim dans la chambre … 30 degrés. Appel à la réception puis au bout de 15min d’attente je descends voir le réceptionniste qui me dit que tout est ok mais non rien n’est ok. bref 10min plus tard le technicien arrive bloqué la clim sur froid et repart. Le lendemain de l’eau partout sur le sol, des gouttes qui perlent sur le spot du plafond … Confort général assez simple et décoration basique sans charme ni design. Le tout décevant malgré la sympathie du personnel.
Verified review

8/10 Very good

Ik heb over het algemeen een prettig verblijf gehad in dit hotel. De kamers waren schoon, het personeel was vriendelijk en behulpzaam en de Griekse medewerkers waren gastvrij. De ligging is mooi en het hotel heeft een rustige uitstraling. Helaas heb ik ook twee vervelende ervaringen gehad met andere hotelgasten. Op een avond zat ik op mijn balkon te eten. De balkons hadden glazen afscheidingen. Een hotelgast op het balkon onder en naast mijn kamer ging op de plantenrand van zijn balkon staan en bleef rechtstreeks door de glazen afscheiding naar mijn balkon kijken terwijl ik aan het eten was. Toen ik hem opmerkte en aankeek, stapte hij direct van de plantenrand af en liep terug naar zijn kamer. Bij een andere gelegenheid bleef een andere hotelgast mij in de avond langdurig aankijken en maakte hij een gebaar dat ik opvatte als een uitnodiging om naar zijn kamer te komen. De Griekse mensen die ik heb ontmoet waren vriendelijk en gastvrij. Mijn persoonlijke indruk was echter dat de omgeving voor alleen reizende vrouwen minder geschikt is. Dat is mijn eigen ervaring en anderen kunnen dat natuurlijk anders beleven. Ondanks deze gebeurtenissen heb ik genoten van mijn vakantie, de mooie omgeving en de goede service van het hotel. Ik hoop dat het hotel aandacht blijft houden voor een respectvolle en prettige sfeer voor alle gasten!
Verified review

10/10 Exceptional

Hôtel à taille humaine, très calme. Décoration sobre et de très bon goût. Il fait bon flemmarder au bord de la piscine. Je conseille cet hôtel pour un séjour très reposant. Le personnel est très accueillant.
Verified review

10/10 Exceptional

Le personnel est à l’écoute, les chambres sont spacieuses et ordonnées. Très belle piscine et spa, petit déjeuner complets et varié. Petit bémol : manque d’équipements dans la salle de sport.
Verified review

10/10 Exceptional

Gerne wieder
Verified review

10/10 Exceptional

Ordentliche, zum Flur hin etwas hellhörige Zimmer. Zimmer und öffentliche Bereiche sauber, gutes Frühstück, nettes Personal.
Verified review

8/10 Very good

: Personal an der Rezeption, weibliche Kellnerinnen, Privatpool, Luftmatratzen im Pool, Frühstück -: Abendessen (besser keine Halbpension buchen und außerhalb essen gehen!), Preise der Getränke (6€ für eine Flasche Wasser!), keine Getränke bei HP Enthalten, Familien mit Kleinkindern im Hotel obwohl mit adults only geworben wird.
Verified review

8/10 Very good

Bel hôtel mais on trouve beaucoup mieux en Crete

Attention le descriptif des équipements de la chambre est trompeur il n’y a pas de bain à remous extérieur dans la supérieure vue jardin contrairement à ce qui est écrit et le stationnement se fait dans la rue. Le restaurant est délicieux et le personnel sympathique mais les avantages Vip n’ont pas été pris en compte même pas le départ tardif de 2h qui est normalement garanti. L’hotel est beau mais les finissions à revoir pour un 5 étoiles. Literie excellente. Environnement proche moche. Voiture indispensable.
Verified review

6/10 Good

OK hotel

Ons verblijf was OK. Ook niet meer dan dat. Check in was vriendelijk en vlot. Helaas kamer nog niet klaar half uur voor check in tijd, maar dat is opgelost met een welkomstdrankje. Het hotel is netjes, maar kaal en kil. De kamer is netjes, maar erg basic. Het bed is wel erg zacht, maar dat bleek ook redelijk versleten. De TV is best verouderd. Internet heeft een aantal pogingen nodig om in te loggen. Dit hotel is echt geen 5 sterren waard. Prima 3 sterren hotel!
Verified review

6/10 Good

Nice Hotel but obviously Covid is still restricting staff levels. Room comfortable but not as described on Hotels.com. Room did not have hot tub which was in the description. Only got 2 small bottles of water on first day. Had to keep asking for cups/t-bags. Cleaning not great and no towels on 2 days. Other guests in hotel were returning customers and they were disappointed with the changes/issues. Would return to the area again but not that hotel. At the moment it is not 5* as advertised
Verified review

6/10 Good

La piscine privée, c’est interessant, le dîner le soir ce n’est pas dites tout bon. C’est de n’importe quoi. !
Verified review

10/10 Exceptional

Outstanding experience

Big spacious room with great view, perfectly equipped with both shower and massage bath tub. We could not ask for more! Staff was extremely helpful and very kind. Despite corona virus outbreak, service was not affected - I would say that being served exclusively by staff is even better than having access to buffet. Food and drinks were simply delicious - just like you would expect from a 5* hotel. Very quiet location, not overly touristy like other locations we visited. We are looking forward to visit this hotel in a future!
Verified review

4/10 Fair

Be aware before you book

We booked a suite with private pool thinking that the price and reviews made it sound like a 5 star experience. It came very highly rated, which is very surprising and makes the whole peer review exercise unreliable for future bookings. Our room was really in terrible condition. The pictures do not show how much wear and tear the hotel is under. The blue couch in our room was marked with brown from dirt and the towels had holes in them (see photos). Not to mention that the floors had the grout scrubbed white but the rest of the tiles they did not clean... The staff was kind and apologetic but there is nothing they can do. Just beware when you book not to pay a premium which is non refundable... Other rooms may be better and are much cheaper. The pool is nice. The dinner is not to our taste (we prefer the local Taverna food) but included in the rate, so a cheaper solution. Their COVID sanitation is likely to standards. I left and felt cheated and disappointed. Luckily we booked for one night and left for a luxury five star hotel at the same price.
Couch in room
Chair in room
Towels
Nice pool