By the river, Häcker's Grand Hotel Bad Ems offers a serene retreat with continental breakfast and soothing Ayurvedic treatments at the onsite spa. Enjoy international cuisine at Benedetti, unwind on sun loungers by the indoor pool or explore mini golf on-site.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pool
Spa
Pet friendly
Parking available
Internet access
Restaurant
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Indoor pool
WiFi in the lobby
Free train station pick-up
24-hour fitness center
Sauna
Steam room
Valet parking
24-hour room service
Coffee shop/cafe
For families (6)
Children stay free
Free cribs/infant beds
Playground on site
Private bathroom
Television
Garden
$301 nightly
The total price is $332
$332 total
May 28 - May 29
Total with taxes and fees
Why we love this property
Work and wellness blend
This hotel combines business amenities with spa indulgences. Productive meeting spaces await, while a sauna, hot tub, and massage services restore balance.
Feast on international fare
Hotel cafes, bars, and a restaurant serving international cuisine await culinary adventurers. Continental breakfast comes free of charge.
Wellness paradise
A full-service spa offers Ayurvedic treatments, facials, and massage. The mountain location and river views create a rejuvenating retreat.
Located near a train station, Häcker's Grand Hotel Bad Ems is a great choice for a stay in Bad Ems. You can visit the spa to indulge in massages, facials, or Ayurvedic treatments, and international cuisine is served at Benedetti, which is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center.
At a glance
DONE
Hotel size
106 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed*
Service animals welcome
Restrictions apply*
WIFI
Internet
WiFi in public areas*
WiFi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING
Parking
Onsite valet parking (EUR 15.00 per night)
Wheelchair-accessible parking on site
DONE
Transfers
Free train station pick-up*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Children stay free (see details)
Mini golf
Playground
What to do
Mini golf
Pool table
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Horse riding nearby
Fishing nearby
Working away
Meeting room
Conference space (682 square feet)
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Bicycle rentals
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Library
24-hour fitness center
An indoor pool
Arcade/game room
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Heating
Ceiling fan
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge) (speed of 25+ Mbps)
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including Ayurvedic.
Dining
Benedetti - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ritas Cafe Bar Arkade - Onsite bar.
Fees & policies
Optional extras
WiFi is available in guestrooms for an extra charge
WiFi is available in public areas for an extra charge
Early check-in can be arranged for an extra charge of EUR 45 (subject to availability)
Late check-out can be arranged for an extra charge of EUR 45 (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 75.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Parking
Valet parking costs EUR 15.00 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Also known as
Hacker's Grand Bad Ems Bad Ems
Häcker's Grand Hotel Bad Ems Hotel
Häcker's Grand Hotel Bad Ems Bad Ems
Häcker's Grand Hotel Bad Ems
Häcker's Grand Hotel Bad Ems Hotel Bad Ems
Frequently asked questions
Does Häcker's Grand Hotel Bad Ems offer free cancellation for a full refund?
Yes, Häcker's Grand Hotel Bad Ems does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Häcker's Grand Hotel Bad Ems?
Yes, there's an indoor pool.
Are pets allowed at Häcker's Grand Hotel Bad Ems?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Häcker's Grand Hotel Bad Ems?
Yes. Valet parking costs EUR 15.00 per night.
What are the check-in and check-out times at Häcker's Grand Hotel Bad Ems?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. There's a charge of EUR 45 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of EUR 45 (subject to availability). Contactless check-out is available.
What is there to do at Häcker's Grand Hotel Bad Ems and nearby?
Have fun with activities like cycling, fishing, and hiking, and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Häcker's Grand Hotel Bad Ems also has a 24-hour fitness center and a sauna, as well as an arcade and a garden.
Are there restaurants at or near Häcker's Grand Hotel Bad Ems?
Yes, Benedetti offers international cuisine.
What's the area around Häcker's Grand Hotel Bad Ems like?
Häcker's Grand Hotel Bad Ems is located by the river, a short 5-minute walk from Bad Ems Station and 13 minutes' walk from Emser Therme.
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Reviews
Häcker's Grand Hotel Bad Ems Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.0
Location
8.8
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was very good with great panoramic seating and drinkable coffee. (4 reviews)
The spa facilities, including the sauna and thermal pool, were superb and added to a special experience. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Breakfast
Room
Lobby
Reviews
Verified
10/10 Exceptional
Jun 22, 2024
Restorative
Beautiful reminder of grand spa style with wonderful thermal springs pool.
Mary Lou
Mary Lou, 2-night trip
Verified
10/10 Exceptional
Nov 5, 2024
We spent five nights in this unique hotel with a fascinating history. It is set by the River Lahn in the beautiful spa town of Bad Ems. The facilities such as the thermal pool were superb and we made full use of them. The staff could not have been more helpful, the room was really clean and comfortable and the food excellent. It is unashamedly old-fashioned but is full of character and we had a superb holiday there. Highly recommended!
Alexander
Alexander, 5-night trip
Verified
8/10 Very good
Jan 29, 2024
Great property with nice, tastefully detailed interior. Some rooms can be on the small side but are sufficient. Everything is nicely detailed. The sauna spa is good and you have choices. Not every choice was up to my preference but overall it was very good. The saunas are beautifully detailed and that adds to a special experience.
The breakfast is very good with great panoramic seating. The coffee stood out as very drinkable. One thing I noticed, and it may just be that morning, there was a lingering cigarette smell in the breakfast area. As if smoking was allowed in a nearby room. The lobby had also an intense smell of some sort of incense which reminded me of these supermarket plug-ins. If you work there every day you will suppress the smell / intensity but as a guest it was a bit overpowering. The balconies on the Lahn side have an enjoyable view
FRANK
FRANK, 1-night trip
Verified
8/10 Very good
Feb 18, 2026
Gorgeous grand hotel
Mary Lou
Mary Lou, 1-night trip
Verified
10/10 Exceptional
Jul 28, 2025
Beautiful hotel with great bath house
Vladimir
Vladimir, 5-night trip
Verified
6/10 Good
Jul 29, 2022
This hotel felt like a ghost town. Big and probably stately in its day, it’s now a vestige of the past clinging on for survival. We enjoyed our stay in BadEms due to a lovely cafe in front of our hotel (unrelated) that was along the river, a great thermal bath complex run by the city (six blocks down the road, and a fun restaurant up the waldbahn funicular down the street called Bismarck. The breakfast at the hotel was very nice but the spa area is small for the size of the hotel and not very inviting.
Suzanne
Suzanne, 3-night trip
Verified
10/10 Exceptional
May 2, 2026
God och riklig frukost
Anne-Cathrine
Anne-Cathrine, 1-night trip
Verified
6/10 Good
Jul 31, 2025
OK men dyrt
Pris og kvalitet hænger ikke helt sammen, næsten ingen gæster og to ud af 4 dage var baren lukket
Dog super morgenmad
Lars Bo
Lars Bo, 4-night trip
Verified
6/10 Good
Apr 12, 2025
Gutes Personal, Ausstattung leider sehr renovierun
Von außen traumhaft, innen veraltet, Personal aber unglaublich bemüht. Ein gutes Beispiel, wie man mit motiviertem Personal ausstattungsmässige Defitizite ausgleichen kann
Uwe
Uwe, 1-night trip
Verified
10/10 Exceptional
Jul 3, 2024
Wer einmal in die große Zeit der Bäderkultur abtauchen möchte, sollte in dieses Hotel in Bad Ems fahren. Sehr entspannend.
Christoph
Christoph, 1-night trip
Verified
8/10 Very good
Jul 2, 2024
Ein schönes Traditionshaus!
Detlev
Detlev, 1-night trip
Verified
8/10 Very good
Nov 6, 2023
Kulturerbe
Was soll man sagen? Der Wellnessbereich ist wirklich aussergewöhnlich. Allerlei Spielgerät liegt im Schwimmbad herum und hinterläßt einen unaufgeräumten Eindruck. Im ersten Stock sind die Küchendünste dominierend. Im Foyer parken die Fahrräder. Das Personal ist freundlich und bemüht, aber das Hotel scheint etwas zu groß zu sein. Vielleicht ist es auch gar nicht (mehr) möglich, ein feudales Hotel in einem postdemokratischen Land bestimmungsgemäß zu führen
Dr. Uwe
Dr. Uwe, 1-night trip
Verified
4/10 Fair
Sep 26, 2023
Zimmer altmodisch
Tobias
Tobias, 2-night trip
Verified
8/10 Very good
Aug 16, 2023
Die Zimmer zur Bergseite sind sehr dunkel, die Aussicht auf den Hinterhof nicht schön.
Angelika
Angelika, 1-night trip
Verified
10/10 Exceptional
May 22, 2023
Nobelschuppen
Superhotel das ich mit der Bahn leicht zu erreichen ist.
Hatte nun den Vergleich zum Schwesterhotel in Bad bertrich und kann nur sagen spitzenmässig.
Das einzige was mich etwa enttäuscht hat war die bar. Ich saß mindestens 20 min. Und kein Barkeeper zu sehen. Und das um 18 Uhr.
Ansonsten fahr ich da gerne wieder hi
Volker
Volker, 3-night trip
Verified
6/10 Good
Oct 22, 2022
Hotellet og byen var gået i stand-by
Meget gå muligheder for at spise i byen, der virkede som om at den var lukket ned for sæsonen.
Peter B.
Peter B., 5-night trip
Verified
8/10 Very good
Jul 10, 2022
Prima hotel in zijn soort. Wel 2 aandachtspunten waar mi niet goed mee omgegaan werd. Tv deed het niet. Aan uit knop schijnt erg verstopt te zijn, zonder enige handleiding. Ik schijn ongeveer 1 van de 4/5 personen per dag te zijn. Ben geen beurs, maar om eea weg te lachen zonder een stickertje pieltje…. Na 2/3 min douchen stond badkamer onder water…. O ja met deze douchegootjes, raken zo snel verstopt. Sorry kon er niet vanaf, werd ook weggelachen. Ik was ook hier niet de eerste met klachten. Maak die gootjes dan wat vaker schoon!
joannes
joannes, 1-night trip
Verified
10/10 Exceptional
Jul 5, 2022
Ein Aufenthalt in Häcker's Grand Hotel war sehr angenehm. Das gilt nicht nur für das Ambiente sondern auch für das Personal, welches ebenso freundlich wie hilfsbereit ist.
Harald
Harald, 1-night trip
Verified
8/10 Very good
May 13, 2022
Parken ist immer schwierig, leider war ein Teil der Saunen aus, mondänes Haus, Flurbeleuchtung gewöhnungsbedürftig, tolles Frühstück, schönes Saunaaußengelände und schön umgestaltete Saunen
Bettina
Bettina, 1-night trip
Verified
8/10 Very good
Jan 31, 2022
Alles gut, leider war am ersten Tag die Heizung ausgefallen, so dass es etwas frisch war.
Verified traveler
2-night trip
Verified
8/10 Very good
Jan 14, 2022
Voel je een beetje een koning👍
Fantastisch mooi hotel. Zowel diner als ontbijt waren “Duits” dus heel goed.
Enige minpuntje waren de slappe kussens en 2 te korte eenpersoonse dekbedden op een twee persoonsbed. Dit zie je vaak in Duitsland maar het slaapt niet fijn. Mooie welness.
Leo
Leo, 1-night trip
Verified
10/10 Exceptional
Dec 23, 2021
Uns hat besonders die Freundlichkeit der Mitarbeiter gefallen
Hansjürgen
Hansjürgen, 2-night trip
Verified
8/10 Very good
Nov 23, 2021
Alles soweit ok
Martin
Martin, 2-night trip
Verified
2/10 Poor
Oct 19, 2021
Grand Hotel with Wirtshof service
Once upon a time there were Kaisers who liked to stay in huge, overly decorated, dark rooms with a retinue of servants at their beck and call, fulfilling any of wish a grand hotel like this was able to supply. Today these are mainly nostalgic rheumatic pensioners.
We were looking forward to a three night stay with the amenities a "Grand" hotel would be expected to provide. The place was far from full, but is greatly understaffed. My husband has a back problem and the reception clerk was the only one available to help with our bags. One of the room's chairs was broken and husband almost broke his neck leaning backwards and hitting the floor. Room was humming with all kinds of machinery noises, TV was not working, no Do Not Disturb sign - made one on the back of a laundry list (no stationery in the room), but the maid did not understand and woke us up to inquire what the sign meant. Reception (only there until 10PM) promised to fix chair and TV the following morning (no maintenance or housekeeping after 6PM) but did not until further complaints in the evening. Shower was out of soap (no toiletries supplied) but for some bathroom cleaning spray left lying on the shelf. Average age of hotel guests is around 70, but showers are slippery and have no safety handholds.
We did not use the spa and have no comments.
Breakfast is ample and diverse, but again, understaffed.
In light of Climate Change and Global Warming it is worth noting that the Hacker Grand Hotel is not airconditioned.
Irit
Irit, 3-night trip
Verified
8/10 Very good
Oct 18, 2021
Beleuchtung zu dunkel besonders im Bad
Schminkspiegel zu hoch und in der dunkelsten Ecke