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Pullman Zhangjiajie

4.5 star property
Luxury hotel with 3 restaurants, near Wulingyuan Scenic Area

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Located near Wulingyuan Scenic Reserve, Pullman Zhangjiajie offers an upscale retreat with a garden, coffee shop/cafe, and 3 on-site restaurants. With a 24-hour health club, outdoor pool with sun loungers, and dry cleaning/laundry services nearby attractions are easily accessible. Guests rave about the hotel's excellent condition.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour health club
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • ATM/banking services

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
$57 nightly
The total price is $60
Jan 20 - Jan 21
Total with taxes and fees

Why we love this property

Luxury in nature's canvas
Marvel at artistic showcases while dining poolside. The luxury hotel's garden setting in a national park creates an immersive natural retreat.
Gourmet dining paradise
Savor diverse cuisine at three restaurants and a poolside cafe. The bar offers evening relaxation. Multiple options satisfy all dietary preferences.
Premium rest
Luxury meets comfort in this upscale hotel. Every guestroom features plush bathrobes and premium bedding for a sumptuous sleep experience.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, desk, soundproofing

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Club Lounge Access (Executive)

Deluxe Room, 1 King Bed, Club Lounge Access (Executive) | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Club Lounge Access (Executive)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Club Lounge Access (Executive)

Deluxe Room, 2 Twin Beds, Club Lounge Access (Executive) | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 2 Twin Beds, Club Lounge Access (Executive)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, in-room safe, desk, soundproofing

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Interior detail
Hilton Garden Inn Zhangjiajie Wulingyuan
  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 12 reviews
$62 nightly
The price is $66
Jan 19 - Jan 20
Total with taxes and fees
Hilton Garden Inn Zhangjiajie Wulingyuan
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About the neighborhood

Map
No.188 Gaoyun Road, Wulingyuan District, Zhangjiajie, Hunan, 427400

What's nearby

  • Charming Xiangxi Grand Theatre - 19 min walk - 1.7 km
  • Wulingyuan Scenic Area - 3 min drive - 2.4 km
  • Bailong Elevator - 16 min drive - 13.4 km
  • Tianmen Mountain Cable Car - 36 min drive - 41.0 km
  • Zhangjiajie National Forest Park - 38 min drive - 43.0 km

Getting around

  • Zhangjiajie (DYG) - 43 min drive

Restaurants

  • ‪农家土菜馆 - ‬13 min walk
  • ‪Elements - ‬8 min walk
  • ‪Mei Yue Cuisine House - ‬8 min walk
  • ‪老唐三下锅 - ‬9 min walk
  • ‪Zhuanjiacun Hotel Lobby - ‬10 min walk

About this property

Pullman Zhangjiajie

Enjoy your visit to Zhangjiajie with a stay at Pullman Zhangjiajie. Guests can take a dip in the outdoor pool or grab a bite to eat at FENG Chinese Restaurant, which is one of 3 restaurants and serves breakfast, lunch, and dinner. A bar/lounge, a 24-hour health club, and a fitness center are other highlights at this luxurious hotel. Fellow travelers love the overall property condition.

At a glance

DONE

Hotel size

    • 456 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children stay free (see details)

What to do

  • Pool table
  • Table tennis

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • 24-hour health club
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

FENG Chinese Restaurant - This restaurant serves breakfast, lunch, and dinner.
V Café Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 130 per person

Children & extra beds

  • Rollaway beds are available for CNY 260.0 per night

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Pullman Hotel Zhangjiajie
Pullman Zhangjiajie
Zhangjiajie Pullman
Pullman Zhangjiajie Hotel
Pullman Zhangjiajie Hotel
Pullman Zhangjiajie Zhangjiajie
Pullman Zhangjiajie Hotel Zhangjiajie

Frequently asked questions

Does Pullman Zhangjiajie offer free cancellation for a full refund?

Yes, Pullman Zhangjiajie does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pullman Zhangjiajie?

Yes, there's an outdoor pool.

Are pets allowed at Pullman Zhangjiajie?

Sorry, pets aren't allowed.

Is parking offered on site at Pullman Zhangjiajie?

Yes, there's free self parking.

What are the check-in and check-out times at Pullman Zhangjiajie?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out is available.

What is there to do at Pullman Zhangjiajie and nearby?

Pullman Zhangjiajie has an outdoor pool and a 24-hour health club, as well as a garden.

Are there restaurants at or near Pullman Zhangjiajie?

Yes, there are 3 onsite restaurants, featuring pool views.

What's the area around Pullman Zhangjiajie like?

Pullman Zhangjiajie is in Wulingyuan, a short 15-minute walk from Charming Xiangxi Grand Theatre.

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Reviews

Pullman Zhangjiajie Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

8.8

Staff & service

8.6

Property conditions & facilities

Reviews

10/10 Exceptional

Enjoyed our stay at the Pullman and would highly recommend this property. The staff was extremely helpful at all times and the room was very comfortable.
Bruce, 3-night trip

10/10 Exceptional

There are ton of restaurants and wonderful area to walk around at night
Robert, 1-night trip

10/10 Exceptional

Pullman hotel had a fantastic breakfast that really helped us fuel our bodies for long days of hiking in the National Forest. The foot messages at the hotel spa were fantastic and the staff was kind and helpful. The hotel is in an excellent location to walk to the waterfront and restaurants.
Jill, 4-night trip

10/10 Exceptional

Clean Friendly efficient staff.
Ruben, 2-night trip

8/10 Very good

Nice clean hotel with decent size rooms. Comfortable and excellent service and great location.
yasin, 2-night trip

6/10 Good

we expected a betterter hotel
Matias, 2-night trip

10/10 Exceptional

Close to national park

Lovely location smaller part of city near national park. Lovely motel, friendly helpful staff, Great breakfast choice. Excellent dining room.
David, 3-night trip

10/10 Exceptional

Very good
Fayrouz, 2-night trip

10/10 Exceptional

Great
Daniela, 4-night trip

8/10 Very good

The hotel is nice and close to the East gate (1.2km). Only hiccup are people that think smoke ban does not apply to bathroom… the smell gets from bathroom to bathroom… nice breakfast and nice staff.
Edoardo, 3-night trip

10/10 Exceptional

Excellent location. Friendly staff
Alfredo, 2-night trip

10/10 Exceptional

The staff are also friendly and helpful
Soentono, 1-night trip

8/10 Very good

The hotel is well situated near Zhangjiajie national forest park and near many other attractions and restaurants. Breakfast was mainly Chinese food but good. I was not able to use swimming pool for 2 out of 3 days just because it was raining but no thunder
Basuki, 3-night trip

10/10 Exceptional

This is a very nice hotel with a great breakfast buffet, but it’s best feature is its location, within walking distance of the East Entrance of the Zhangjiajie Forest Park.
Chad, 5-night trip

8/10 Very good

Nice and confortable stay. Greater location.
Hai-Ying, 2-night trip

10/10 Exceptional

I think Zhangjiajie Pullman resort is the most conveniently located resort in Wulingyuan village
Bilegsaikhan, 4-night trip

6/10 Good

Pros: Location is great, only few minutes driving from Zhangjiajie National Forest and within walking distance to restaurant and shops. Hotel staff is very nice. Cons: Hotel is very dated, damp and humid. Our room was dark and damp. Carpet and curtains had stains. Mini fridge did not work. Shower barely had any water pressure. There was no hair conditioner and no lotion. Breakfast food was not good and breakfast area felt like a giant diner with people running around everywhere. Will not stay here again.
Anna, 3-night trip

6/10 Good

Location to park is good - 20 minute walk to the gate. However hotel is old and tired and needs updating and refurbishing. Restaurant menu is very limited and food w a s mediocre and a little oily. Breakfast is not very good - plenty of choice but if a poor quality.
2-night trip

8/10 Very good

Best you can get

Great stay at Pullman would highly reccomend staying in not just this hotel but in this area (Wulingyuan) if ur looking to go to the Avatar Mountains as it was only a 3min drive to the cable car station costing 70p. Eating was was quite expensive... we ordered two mains one starter and an alcoholic drink which came up to £58. Staff are really friendly. Breakfast was in a massive hall in next to Lobby which had a rotating buffet everyday and a western + very chinese option, the hall had carpeting instead of normal flooring which was a bit off putting as it had many stains but was still worth it as it was the best breakfast u were going to get.
3-night trip

10/10 Exceptional

Lovely Stay

We picked this one due to the convenience of being close to the Wulingyuan national park, glass bridge, Baofeng lake, and HuangLong cave, all the main attractions you need to do - besides the epic Tianmen mountain which is located in downtown ZhangJiaJie just 30 minutes away. Hotel offers transport service from airport and park, but this is for a fee. Taxis, however, are low priced and convenient. Hotel check in team and concierge (Mark) are wonderful so make sure to check in with him for assistance with booking park tickets, restaurant recommendations, and tips on how to navigate the 4 day itinerary in the area. Massage on site is great and at reasonable cost. Rooms are slightly dated and in the wintertime, all public areas are very cold due to heat not being turned on. Only downside to our stay is the terrible breakfast. Coffee is undrinkable but manager offered better Italian style coffee from the bar. Still better off going to Luckin across the street. Dinner is equally bad, but we also preferred Cantonese options since we can't handle the seasoning of Hunan cuisine. Location of hotel can't be anymore prime, within walking distance to the main park and downtown area with Hey Tea, shopping, and other dining options. Pool looks lovely but obviously closed during winter.
pichet, 4-night trip

4/10 Fair

Version française : L’hôtel Pullman Zhangjiajie est très bien situé pour visiter les montagnes d’Avatar. Il se trouve dans la zone où les guides et les agences viennent récupérer les voyageurs, ce qui est vraiment pratique. En revanche, l’hôtel en lui-même est assez basique et ne correspond pas vraiment au standing annoncé. La chambre était simple, et je recommande de bien demander une chambre non-fumeur, car j’ai senti de la fumée dans les couloirs. Pour moi, c’est surtout un point de passage pratique pour séjourner une nuit dans la zone, mais pas un lieu où l’on reste par plaisir. La ville se développe encore autour de ses activités touristiques, et on sent que les infrastructures des grandes chaînes ne sont pas encore pleinement au niveau. Version anglaise : The Pullman Zhangjiajie Hotel is very well located for visiting the Avatar Mountains. It’s in the area where guides and travel agencies pick up their guests, which makes logistics very convenient. However, the hotel itself feels quite basic and doesn’t really match the star rating it claims. The room was simple, and I would strongly recommend requesting a non-smoking room, as there was cigarette smell in the corridors. For me, it’s mainly a convenient stopover to stay close to the attractions, rather than a hotel you choose for comfort or atmosphere. The city is still developing around tourism, and you can feel that the infrastructure of major hotel chains isn’t fully up to standard yet.
nicolas, 3-night trip

10/10 Exceptional

Somente uma consideração com relação a limpeza do quarto e o box do banheiro. Poderia ser melhor conservado.
Hellen, 4-night trip

8/10 Very good

O atendimento muito bom, mas eu esperava mais por ser Pullman. Café da manhã foi a maior decepção. Apenas duas máquinas peque as de café para muitos hóspedes. Buffet bem básico poucas opções ocidental. A reposição de alguns itens também não acontecia. Exemplo bacon teve primeiro dia e logo acabou e não foi reposto. No último fiquei mais tarde e vi colocavam alguns itens quando praticamente todos foram embora.
Jonas, 3-night trip

6/10 Good

Lo mejor del hotel es la localización, muy próximo al parque natural. Por lo de más es un hotel que necesitaría una gran reforma, las instalaciones son bastante viejas y el gimnasio en concreto es una vergüenza de lo viejo que está, para tener un gimnasio donde no funcionan las máquinas mejor no tenerlo. Tienen la norma de usar gorro en la piscina pero no te lo prestan, solo lo puedes comprar. El personal correcto sin ser especialmente amable. Posiblemente halla mejores opciones por el precio.
SERGIO, 3-night trip

10/10 Exceptional

Flot hotel med fin pool. Morgenmadsbuffet med alt hvad man kunne tænke sig.
Inge, 1-night trip