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All-inclusive property with full-service spa, connected to the convention center, near Los Corales Beach
The quality had come down in all levels, food, service, rooms need to be upgrade, the…
Mar 21, 2022
Just stayed 6 days at the Reserve and we had a nice time. Grounds are beautiful, service…
Mar 20, 2022
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily. Guests under 18 years old are not allowed in the spa.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
Contactless check-out is available.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
*See fees and policies for additional details or extra charges
Beautiful grounds. Stayed at The Reserve, so further from beach. Wish we would've been closer to it. Not enough staff to give an excellent review for, but those we had were extremely friendly and kind. More staff is needed to serve the large population of guests. Would still definitely recommend!
PV Booster, 6 night family trip, Mar 11, 2022
Verified Expedia guest review
I like the place and how secure it was.
Joey, 4 night family trip, Mar 9, 2022
Verified Expedia guest review
Beautiful resort. Very pleased with the stay. Our Concierge Bernadino was the best.
Lalit, 5 night family trip, Mar 4, 2022
Verified Expedia guest review
We had a great vacation. Our concierge Bernardino was fantastic. He was always there when we needed him. Easily accessible. He made all our moments very special. He got us a very special cake for my dad's 60th birthday. Premium alcohol was never an issue. Property was very clean. Staff was very pleasant. Had the best time.
Payal, 5 night family trip, Mar 4, 2022
Verified Expedia guest review
Amazing resort with family and kids
Liana, 6 night family trip, Feb 26, 2022
Verified Expedia guest review
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ada, 2 night family trip, Feb 19, 2022
Verified Expedia guest review
We have been to this resort several times and were really looking forward to returning. Staff is friendly and accommodating, however the quality of food has changed dramatically. Buffets were a fraction of what they used to be and the selection was mediocre at best. Very disappointing.
Marianna, 5 night family trip, Feb 19, 2022
Verified Expedia guest review
Property and rooms are very good. Food quality has gone down since we last visited. Staff also not as good.
Malik Amer, 7 night family trip, Feb 13, 2022
Verified Expedia guest review
Property is unbelievable beautiful 😍 love it looking forward to another vacation there!!
Natalie, 3 night trip, Feb 11, 2022
Verified Expedia guest review
Everything was great about this resort including customer service, food, rooms except room cleaning service. We had 3 rooms booked at this resort and every single day our rooms wouldn’t be clean till after we come back from dinner. A lot of times we had to hunt for towels since they would be dirty from previous day and room hasn’t been clean before we were taking shower. Even after talking to customer service it still hasn’t improved… the great thing about this resort is that we had a person assigned to us to helped us with dinner reservations, getting milk for baby and resolving any issues. Overall I would come back to this resort. Property is huge and very beautiful
Irina, 10 night family trip, Feb 4, 2022
Verified CheapTickets guest review