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Frazel Heritage Hotel

3.0 star property
Hotel in the heart of Alor Setar

Choose dates to view prices

Located in the city center, Frazel Heritage Hotel offers a warm welcome with to-go breakfast and laundry facilities. Unwind with WiFi or connect at the conference space, meeting rooms, or banquet hall. The 24-hour front desk and multilingual staff have left a lasting impression on previous guests.

Reviews

6.4 out of 10
Good

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Housekeeping (on request)
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Microwave in a common area
  • Water dispenser
  • Self-serve laundry
  • Conference space
  • Meeting room
  • Multilingual staff
  • Concierge services
  • Banquet hall

Feel at home (6)

  • Private bathroom
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Minibar
  • Cable TV service
$76 nightly
The total price is $85
May 18 - May 19
Total with taxes and fees

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Deluxe Single Room

A hotel room with a bed, a desk, a chair, a shoe rack, and a framed picture on the wall.

Deluxe Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Elite Single Room, 1 Bedroom, Non Smoking

Coffee and/or coffee maker

Elite Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room | Premium bedding, down comforters, minibar, in-room safe

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, City View

Family Triple Room, City View | Premium bedding, down comforters, minibar, in-room safe

Family Triple Room, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Suite, City View

Executive Suite, City View | Premium bedding, down comforters, minibar, in-room safe

Executive Suite, City View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Basic Twin Room

Basic Twin Room | Premium bedding, down comforters, minibar, in-room safe

Basic Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe King Room

  • Sleeps 2

View all photos for Super Single Twin Deluxe

Premium bedding, down comforters, minibar, in-room safe

Super Single Twin Deluxe

  • Sleeps 2

View all photos for Deluxe Family

Premium bedding, down comforters, minibar, in-room safe

Deluxe Family

  • Sleeps 3

View all photos for Single Room

Premium bedding, down comforters, minibar, in-room safe

Single Room

  • Sleeps 1

Deluxe Double Or Twin Room

  • Sleeps 2

View all photos for Basic Double Room No Window

Premium bedding, down comforters, minibar, in-room safe

Basic Double Room No Window

  • Sleeps 2

View all photos for Basic Twin Room No Window

Premium bedding, down comforters, minibar, in-room safe

Basic Twin Room No Window

  • Sleeps 2

View all photos for Elite Single Room, 1 Bedroom No Window

Premium bedding, down comforters, minibar, in-room safe

Elite Single Room, 1 Bedroom No Window

  • Sleeps 1

View all photos for Executive Suite With City View

Premium bedding, down comforters, minibar, in-room safe

Executive Suite With City View

  • Sleeps 2

View all photos for Superior Deluxe Room

Premium bedding, down comforters, minibar, in-room safe

Superior Deluxe Room

  • Sleeps 1

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Exterior
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8.0 out of 10, Very Good, 210 reviews
$44 nightly
The price is $50
May 20 - May 21
Total with taxes and fees
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About the neighborhood

Map
Jalan Kanchut, Lebuhraya Darul Aman, 429, Alor Setar, Kedah, 05100

What's nearby

  • Aman Central - 2 min walk - 0.2 km
  • Alor Setar Tower - 3 min walk - 0.3 km
  • Zahir Mosque - 5 min walk - 0.5 km
  • Istana Kuning - 5 min walk - 0.5 km
  • Kedah Royal Museum - 7 min walk - 0.6 km

Getting around

  • Alor Setar (AOR-Sultan Abdul Halim) - 20 min drive

Restaurants

  • ‪Zus Coffee - ‬4 min walk
  • ‪新日夜天饮食中心 - ‬4 min walk
  • ‪K. Nasi Lemak - ‬3 min walk
  • ‪Jai Huat Seafood 再发海鲜饭店 - ‬2 min walk
  • ‪Texas Chicken - ‬1 min walk

About this property

Frazel Heritage Hotel

Located near a train station, Frazel Heritage Hotel is a great choice for a stay in Alor Setar. Free perks include WiFi, self parking, and on-the-go breakfast daily between 7:00 AM and 9:30 AM.

At a glance

DONE

Hotel size

    • 43 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free secured onsite self parking
    • Onsite parking limited
    • Free offsite parking nearby
    • Street parking available
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 7:00 AM–9:30 AM
  • Shared microwave
  • Water dispenser

Working away

  • Meeting room
  • Conference space (510 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Multilingual staff
  • Romance packages

Facilities

  • Banquet hall

Accessibility

  • Wheelchair-accessible public washroom
  • Hand-held showerheads
  • Height-adjustable showerhead
  • Tile flooring in room

Room amenities

Be entertained

  • 53-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Free bottled water

More

  • Housekeeping on request
  • In-room safe

Fees & policies

Refundable deposits

  • Cash deposit: MYR 100 per accommodation, per stay

Policies

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Frazel Heritage Hotel Hotel

Frazel Heritage Hotel Alor Setar

Frazel Heritage Hotel Hotel Alor Setar

Frequently asked questions

Are pets allowed at Frazel Heritage Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Frazel Heritage Hotel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Frazel Heritage Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What's the area around Frazel Heritage Hotel like?

Frazel Heritage Hotel is in the heart of Alor Setar, a short 2-minute walk from Aman Central and 3 minutes' walk from Alor Setar Tower.

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Reviews

Frazel Heritage Hotel Reviews

6.4

Good

6.4

Cleanliness

7.4

Amenities

5.2

Staff & service

6.0

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Clean and comfortable. Good for business trip.
Kian Siong, 2-night trip
Verified

10/10 Exceptional

Comfy although my room was kinda small but sufficient.
Ivor, 1-night trip
Verified

8/10 Very good

Nice place
MOHD FAHAMI, 1-night trip
Verified

2/10 Poor

Terrible service, must check in at 3pm , no allowance even though a different by 40minutes Breakfast only provide Nasik Lemak and two types local kuih
Stephanie, 1-night trip
Verified

2/10 Poor

Terrible management attitude

Not friendly environment
Stephanie, 1-night trip
Verified

2/10 Poor

Terrible customer service provided

No flexibility on check in time , must be at 3pm even though we are so tired for the long journey
Stephanie, 1-night trip
Verified

6/10 Good

I am writing to express my disappointment with my recent stay at your hotel , which I had booked and fully paid for through Expedia. Unfortunately, the experience did not meet my expectations, and I encountered multiple issues during my stay that I believe require your attention. 1. Repeated Tax Payment Request Upon my arrival after a long 10-hour drive from Phuket, the front desk employee insisted that I pay taxes again, despite my showing clear proof of confirmation and full payment, including all fees and taxes, made through Expedia. This unnecessary insistence was highly inconvenient and frustrating. Even during checkout, a different employee again asked for proof of tax payment. This lack of coordination and communication among staff is unacceptable. 2. Poor Breakfast Quality The breakfast provided was extremely disappointing, with very few options available. This fell far short of the standard I expected from your establishment and did not justify the price of the stay. These issues significantly marred my experience, and I would not recommend your hotel based on this visit. I urge you to address these concerns to ensure other guests do not face the same challenges.
Jacob, 1-night trip
Verified

10/10 Exceptional

Muhammad, 2-night trip