Eden By The Bay

Photo gallery for Eden By The Bay

Reception
Outdoor pool, pool loungers
Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Spa Unit - Lift) | Terrace/patio
Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Stairs Access) | Terrace/patio
Living area | 1-cm flat-screen TV with cable channels, TV

Overview of Eden By The Bay

Eden By The Bay

4.0 star property
Luxury hotel with outdoor pool, near Hervey Bay Historical Village Museum

9.0/10 Superb

294 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
350 Esplanade, Scarness, QLD, 4655
Main amenities
  • Housekeeping on weekdays
  • Near the beach
  • Outdoor pool
  • Sauna
  • Beach towels
  • Spa tub
  • Front desk safe
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance
For families
  • Cookware, dishware and utensils
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Laundry facilities
  • Lift

Choose dates to view prices

About this area

What's nearby

  • In Scarness

Getting around

  • Hervey Bay, QLD (HVB) - 10 min drive
  • Howard Station - 35 min drive

About this property

Eden By The Bay

4-star luxury hotel in the heart of Scarness
At Eden By The Bay, you can look forward to laundry facilities, a sauna and a hot tub. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Tour/ticket information, a lift and a front desk safe
  • Smoke-free property and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Eden By The Bay have thoughtful touches, such as climate-controlled air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes. Guest reviews speak positively of the quietness rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 1-cm flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and cookware/dishes/utensils

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
This information is provided by our partners.

At a glance

Hotel size

  • 18 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 5:00 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Saturday (9:30 AM - 3:30 PM)
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

What to do

  • Beach nearby

Services

  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Beach towels
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2007
  • Safe-deposit box at front desk
  • An outdoor pool
  • Hot tub
  • Sauna

Accessibility

  • Braille/raised signage
  • Lift
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • English

Room amenities

Be entertained

  • 1-cm flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Electric kettle
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • Cookware, dishes and utensils

More

  • Weekday housekeeping only
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 2 per cent

Children & extra beds

  • Rollaway beds are available for AUD 50.0 per day

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Eden Apartment Bay
Eden Bay Apartment Scarness
Eden By The Bay Hervey Bay, Fraser Coast
Eden Bay Scarness
Eden By The Bay Hervey Bay
Eden By The Bay Hotel
Eden By The Bay Scarness
Eden By The Bay Hotel Scarness

Frequently asked questions

Does Eden By The Bay offer free cancellation for a full refund?
Yes, Eden By The Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Eden By The Bay?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Eden By The Bay?
Yes, there's an outdoor pool.
Are pets allowed at Eden By The Bay?
Sorry, pets aren't allowed.
Is parking offered on site at Eden By The Bay?
Yes, there's free self parking.
What are the check-in and check-out times at Eden By The Bay?
You can check in from 2:00 PM - 5:00 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Eden By The Bay and nearby?
Eden By The Bay has an outdoor pool and a sauna.
Are there restaurants at or near Eden By The Bay?
Yes. Nearby restaurants include India Gate (7-min walk), Nilima Indian Restaurant (9-min walk) and Salt Café (3 mi).
What's the area around Eden By The Bay like?
Eden By The Bay is in Scarness, a short 9-minute walk from Hervey Bay Historical Village Museum. Travellers say that this hotel is in a good location.

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

8.8/10

Staff & service

8.7/10

Amenities

8.7/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Jonathan, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Josie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marc, 1-night trip
Verified Hotels.com guest review

4/10 Fair

I chose this property because it was walkable to good dining. If you leave via the front doors at 5:29 pm when you return you have to walk 250meteres in the dark , to the rear to get back in. Converting the front doors to keyfob entry would be 1-2K, Come on owners make the investment. Stop penalizing pedestrians.
Igor, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Lina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Dale, 1-night trip
Verified Expedia guest review

8/10 Very good

Great night 🌙 👌
athol, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Great location and accessible. Friendly staff and very presentable room, clean and comfortable. Pillows were the best. Will return.
Laura, 1-night business trip
Verified Wotif guest review

2/10 Poor

Not impressed at all!
We would like to tell you about our stay but we didn’t get to stay. We were made to feel like we didn’t even have a booking when we certainly did. We drove/travelled 10hrs non stop to Hervey Bay, only to be treated disrespectfully. Even after showing proof of booking confirmation we were turned away. If it was not for the kindness of another motel owner who took us in last minute, we would have been left stranded. Not impressed!!!
Tracy, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Mark, 1-night trip
Verified Wotif guest review