8/10 Very good
Convenient for snowboarding to Kiroro. Transportation stops right at the hotel.
Andre
Andre, 4-night trip
Grand Park Otaru
Hotel with 2 restaurants, connected to a shopping center, near Otaru Canal
Choose dates to view prices
Grand Park Otaru offers an upscale retreat in the heart of the city, with shopping on site and two restaurants serving Japanese cuisine. Enjoy a drink at the bar or hit the slopes with ski shuttle and storage services. With free in-room WiFi, luggage storage, multilingual staff, and conference space available to guests.
8.8
Excellent
Popular amenities
- Parking available
- Free WiFi
- Air conditioning
- Bar
- Laundry facilities
Main amenities (12)
- Daily housekeeping
- 2 restaurants and bar/lounge
- Breakfast available
- Ski storage
- Self parking
- Ski shuttle
- 24-hour front desk
- Air conditioning
- Front-desk safe
- Vending machine
- Laundry service
- Conference space
Feel at home (6)
- Children stay free
- Refrigerator
- Private bathroom
- Daily housekeeping
- Coffee/tea maker
- Elevator
$58 nightly
$64 total
May 6 - May 7
Room options
Check availability for these dates
Showing 20 of 20 rooms
Presidential Suite Room, Non Smoking
- Ocean view
- 1 bedroom
- Sleeps 3
- 1 King Bed
Executive Suite Room, Non Smoking
- Ocean view
- 1 bedroom
- Sleeps 3
- 1 King Bed
Bay Suite Room, Non Smoking
- Bay view
- 1 bedroom
- Sleeps 3
- 2 Large Twin Beds OR 1 King Bed
2 Connecting Twin Room, Non Smoking, Ocean View
- Ocean view
- 1 bedroom
- Sleeps 6
- 4 Large Twin Beds
Superior Double Room, Non Smoking, Mountain View
7.4Good
6 reviews
- Mountain view
- 344 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Superior Twin Room, Non Smoking, Mountain View
8.8Excellent
15 reviews
- Mountain view
- 344 sq ft
- 1 bedroom
- Sleeps 3
- 2 Large Twin Beds
Superior Twin Room, Non Smoking, Ocean View
9.0Wonderful
15 reviews
- Ocean view
- 344 sq ft
- 1 bedroom
- Sleeps 3
- 2 Large Twin Beds
Deluxe Double Room, Non Smoking, Ocean View
9.0Wonderful
2 reviews
- Ocean view
- 344 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Deluxe Double Room, Non Smoking, Mountain View
7.6Good
5 reviews
- Mountain view
- 344 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Deluxe Twin Room, Non Smoking, Mountain View
10.0Exceptional
2 reviews
- Mountain view
- 344 sq ft
- 1 bedroom
- Sleeps 3
- 2 Large Twin Beds
Superior Double Room, Non Smoking, Ocean View
7.8Good
9 reviews
- Ocean view
- 344 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Deluxe Twin Room, Non Smoking, Ocean View
8.0Very good
5 reviews
- Ocean view
- 344 sq ft
- 1 bedroom
- Sleeps 3
- 2 Large Twin Beds
Japanese Style Suite Room, Non Smoking, Ocean View
10.0Exceptional
2 reviews
- Partial ocean view
- 559 sq ft
- 1 bedroom
- Sleeps 7
- 4 Twin Futons
Japanese Style Room, Non Smoking, Ocean View
9.0Wonderful
2 reviews
- Partial ocean view
- 474 sq ft
- 1 bedroom
- Sleeps 5
- 3 Twin Futons
Superior Double Room, Non Smoking, Ocean View - No room cleaning provided
8.0Very good
2 reviews
- Ocean view
- 344 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Superior Twin Room, Non Smoking, Ocean View - No room cleaning provided
- Ocean view
- 1 bedroom
- Sleeps 3
- 2 Large Twin Beds
Superior Twin Room, Non Smoking, Mountain View - No room cleaning provided
8.0Very good
1 review
- Mountain view
- 1 bedroom
- Sleeps 3
- 2 Large Twin Beds
Superior Double Room, Non Smoking, Mountain View - No room cleaning provided
- Mountain view
- 1 bedroom
- Sleeps 3
- 1 King Bed
Deluxe Twin Room, Non Smoking, Mountain View - No room cleaning provided
- Mountain view
- 1 bedroom
- Sleeps 3
- 2 Large Twin Beds
Deluxe Twin Room, Non Smoking, Ocean View - No room cleaning provided
- Ocean view
- 1 bedroom
- Sleeps 3
- 2 Large Twin Beds
Similar properties
Hotel Torifito Otaru Canal
Otaru
- Parking available
- Free WiFi
- Restaurant
- Air conditioning
Excellent
1,001 reviews
$50 nightly
$55 total
Apr 14 - Apr 15
Hotel Sonia Otaru
Otaru
- Onsen
- Parking available
- Free WiFi
- Restaurant
Excellent
1,001 reviews
$55 nightly
$63 total
Apr 15 - Apr 16
Hotel Nord Otaru
Otaru
- Parking available
- Free WiFi
- Restaurant
- Air conditioning
Excellent
1,003 reviews
$48 nightly
$52 total
Apr 15 - Apr 16
Authent Hotel Otaru
Otaru
- Parking available
- Free WiFi
- Restaurant
- Air conditioning
Excellent
919 reviews
$71 nightly
$78 total
Apr 19 - Apr 20
Granbell Hotel Otaru
Otaru
- Parking available
- Free WiFi
- Restaurant
- Air conditioning
Excellent
79 reviews
$50 nightly
$55 total
Apr 8 - Apr 9
OMO5 Otaru by Hoshino Resorts
Otaru
- Parking available
- Free WiFi
- Restaurant
- Air conditioning
Excellent
176 reviews
$72 nightly
$79 total
May 6 - May 7
Dai-ichi Takimotokan
Noboribetsuonsencho
- Pool
- Onsen
- Spa
- Free parking
Wonderful
1,392 reviews
$164 nightly
$185 total
Apr 15 - Apr 16
Hotel Monterey Edelhof Sapporo
Sapporo City Centre
- Spa
- Parking available
- Free WiFi
- Restaurant
Wonderful
1,393 reviews
$55 nightly
$63 total
Apr 12 - Apr 13
SAPPORO HOTEL by GRANBELL
Higashi
- Onsen
- Spa
- Parking available
- Free WiFi
Excellent
563 reviews
$77 nightly
$87 total
Apr 15 - Apr 16
Dormy Inn Premium Otaru Natural Hot Spring
Otaru
- Spa
- Parking available
- Free WiFi
- Restaurant
Excellent
1,001 reviews
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
About the neighborhood
11-3 Chikko, Otaru, Hokkaido, 047-0008
What's nearby
- Shin Nihonkai Ferry - 11 min walk - 0.9 km
- Sakaimachi Street - 2 min drive - 2.0 km
- Otaru Music Box Museum - 2 min drive - 2.0 km
- Suitengu - 3 min drive - 2.4 km
- Otaru Canal - 3 min drive - 2.7 km
Getting around
- Sapporo Okadama Airport (OKD) - 47 min drive
- New Chitose Intl. Airport (CTS) - 85 min drive
- Inaho Station - 18 min drive
- Inazumi-koen Station - 21 min drive
- Hoshimi Station - 23 min drive
- Otaru-Chikkō Station - 9 min walk
- Minami-Otaru Station - 20 min walk
- Ski shuttle (surcharge)
Restaurants
- 回転寿司 魚一心 小樽店 - 10 min walk
- 美園 ウイングベイ小樽店 - 8 min walk
- テラスブラッセリー - 11 min walk
- モスバーガー ウイングベイ小樽店 - 8 min walk
- はま寿司 - 7 min walk
About this property
Grand Park Otaru
Grand Park Otaru features a ski shuttle and puts you just a 5-minute drive from Otaru Canal. For a bite to eat, guests can check out Cocoro, one of 2 restaurants, which serves Japanese cuisine and is open for dinner. Ski storage is also available. Fellow travelers say good things about the helpful staff and nearby shopping. The property is just a short walk to public transportation: Otaru-Chikkō Station is 9 minutes away.
At a glance
Hotel size
- 296 rooms
- Arranged over 18 floors
Arriving/Leaving
- Check-in start time: 2:00 PM; Check-in end time: midnight
- Minimum check-in age: 18
- Check-out time is 10:00 AM
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- This property doesn't offer after-hours check-in
- Information provided by the property may be translated using automated translation tools
- The type of breakfast (buffet or full) available at this property varies with stay dates.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Covered onsite self parking (JPY 1650 per day; includes in/out privileges)
- Onsite parking limited
- Onsite parking includes off-street options
Offsite
- Ski shuttle*
Other information
- Designated smoking areas
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
- 2 restaurants
- Bar/lounge
Traveling with children
- Children stay free (see details)
What to do
- Shopping
Working away
- Conference space
Services
- 24-hour front desk
- Dry cleaning/laundry services
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Ski storage
Facilities
- Safe-deposit box at front desk
- Banquet hall
Accessibility
- Elevator
Ski
- Ski shuttle (surcharge)
- Ski storage
- Ski area nearby
Room amenities
Be entertained
- 32-inch LCD TV
- Cable TV channels
Home comfort
- Air conditioning
- Coffee/tea maker
- Electric kettle
- Slippers
Sleep well
- Bed sheets provided
Freshen up
- Private bathroom
- Shower/tub combination
- Bidet
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Refrigerator
- Coffee grinder
More
- Daily housekeeping
- In-room safe
Special features
Dining
Cocoro - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
- Buffet breakfast is offered for an extra charge of approximately JPY 3025 for adults and JPY 1694 for children
- Ski shuttle service is offered for an extra charge
Parking
- Covered self parking costs JPY 1650 per day with in/out privileges
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Grand Park Otaru
Otaru Grand Park
Grand Park Hotel Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru
Hilton Otaru
Otaru Grand Park Hotel
Otaru Hilton
Grand Park Otaru Hotel
Otaru Hilton
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Hilton Otaru
Grand Park Otaru Hokkaido
Otaru Hilton
Hilton Otaru
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Grand Park Otaru Hotel
Grand Park Otaru Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru
Frequently asked questions
Are pets allowed at Grand Park Otaru?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Park Otaru?
Yes. Self parking costs JPY 1650 per day. Parking spots may be limited.
What are the check-in and check-out times at Grand Park Otaru?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM.
What is there to do at Grand Park Otaru and nearby?
Have fun with nearby winter activities like skiing.
Are there restaurants at or near Grand Park Otaru?
Yes, there are 2 onsite restaurants, featuring Japanese cuisine.
What's the area around Grand Park Otaru like?
Grand Park Otaru is a short 9-minute walk from Otaru-Chikkō Station and 15 minutes' walk from Shin Nihonkai Ferry.
Have a question?
BetaGet instant answers with AI powered search of property information and reviews.
Grand Park Otaru Reviews
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
7.8
Location
8.8
Staff & service
8.4
Property conditions & facilities
What guests liked
- The breakfast buffet was consistently praised for its great selection and quality. (7 reviews)
- The property offers a convenient location with plenty of dining options and shopping within walking distance. (5 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffRoomShopping mallsLocationViewOcean viewWalkingSupermarketsBreakfastRestaurant10/10 Exceptional
We had a Japanese style room. Very comfy and Great view!
Qing
Qing, 1-night trip
10/10 Exceptional
This is my second stay in this week and in between a ski resort trip. The whole experience is so different and the staff is very helpful
Yuen Yee Amy
Yuen Yee Amy, 1-night trip
4/10 Fair
Carpet almost worn through, poorly maintained rooms, make for a two star rating at best, in spite of the views. Not worth the price paid
Damien
Damien, 3-night trip
10/10 Exceptional
Staff spoke fluent English
Connor
Connor, 1-night trip
10/10 Exceptional
Very courteous staff, especially the front desk which was very helpful. The breakfast buffet was outstanding. The Wagyu Steak Dinner waiter wand waitress (on Thursday evening, 11/6/25) were also exceptional with their service ensuring we had the Ultimate dining experience!
David
David, 6-night trip
8/10 Very good
Nice hotel, friendly staff
Hak Kwong
Hak Kwong, 1-night trip
2/10 Poor
Horrible the booking said it includes free breakfast and I am being charged for breakfast for 2 kids
Yuen Yee Amy
Yuen Yee Amy, 1-night trip
10/10 Exceptional
Nice hotel connected to train station and shopping mall. Needs alittle updating but very ckean
Kathryn
Kathryn, 2-night trip
10/10 Exceptional
service Good
Samson
Samson, 2-night trip
8/10 Very good
This is the 2nd time we are staying in Grand Park Otaru when we visit Otaru. Proximity to the canal and the eateries makes it our choice
Tim
Tim, 2-night trip
10/10 Exceptional
great place will definitely stay again when in Hokkaido
William
William, 5-night trip
10/10 Exceptional
Its such a great place to stay with the price!
du
du, 1-night trip
10/10 Exceptional
It was perfect for what we needed.
Susana
Susana, 7-night trip
10/10 Exceptional
I think the overall experience staying at Grand Otaru was pleasant and enjoyable. However, the room we stayed in had a slight odor, and while the ocean view was nice, an old wall partially obstructed the full scenery. The daily buffet could also be improved, especially when compared to the outstanding experience at Tsuruga Forest Akan Resort. Nevertheless, I still gave the hotel 5 stars, as Otaru itself left an unforgettable impression with its magical city vibe.
Steve
Steve, 2-night trip
8/10 Very good
We were happy with our stay
Russell
Russell, 2-night trip
10/10 Exceptional
Nice hotel 👍👍👍👍
Coco
Coco, 1-night trip
10/10 Exceptional
Very fast response.
Great car park and department store nearby
Kin kwan
Kin kwan, 1-night trip
10/10 Exceptional
Nice hotel with nice staff. Love it’s connected to the shopping mall.
Wincy
Wincy, 2-night trip
10/10 Exceptional
Excellent hotel at a reasonable price, near the train station and connected to a large mall
Paul
Paul, 2-night trip
10/10 Exceptional
Nice ocean view. Clean hotel. Friendly staff
Jacky
Jacky, 3-night trip
10/10 Exceptional
I have always known this particular hotel very well since my teens, and have always stayed here with my family during most of our overseas trips to Hokkaido for the past decade or so. Now, I've conquered it and stayed here alone.
The room was comfortable and was just the way I remembered it, especially the surroundings of the entrance hall. The staff were very hospitable and one of them went as far as assisting me with my baggage to the cab when I checked out. Waking up to the views of the Sea of Japan was one of the most memorable aspects of my stay here.
Otaru-chikko Station was also located nearby, which was convenient for me to access my railway day trips. When I checked out and informed them that I had baggage, they offered to get a cab for me to Otaru Station, which was a huge bonus. Whenever booking this hotel, remember the golden rule to always reserve a room facing the Sea of Japan.
Thank you, Grand Park Otaru, for such a wonderful stay over the Christmas break! Whenever I do get the chance to come to Hokkaido again, I shall gladly come back!
Barry
Barry, 7-night trip
10/10 Exceptional
EXPERIENCE EXCELLENT
GARY
GARY, 7-night trip
10/10 Exceptional
Everyone was very friendly and helpful during my stay :)
Jt
Jt, 2-night trip
10/10 Exceptional
Really convenient. And really great staff.
Ruby Chun Ju
Ruby Chun Ju, 1-night trip
Keep exploring
- Super 8 by Wyndham NampaStandard Link for Super 8 by Wyndham Nampa
- Hilton Garden Inn Fayetteville Fort BraggStandard Link for Hilton Garden Inn Fayetteville Fort Bragg
- Ocean Casino ResortStandard Link for Ocean Casino Resort
- Super 8 by Wyndham MankatoStandard Link for Super 8 by Wyndham Mankato
- Ana Crowne Plaza Chitose by IHGStandard Link for Ana Crowne Plaza Chitose by IHG
- Holiday Inn Express Destin E - Commons Mall area by IHGStandard Link for Holiday Inn Express Destin E - Commons Mall area by IHG
- Embassy Suites by Hilton Scottsdale ResortStandard Link for Embassy Suites by Hilton Scottsdale Resort
- Intercontinental Marine Drive Mumbai by IHGStandard Link for Intercontinental Marine Drive Mumbai by IHG
- Oakwood Suites Tiwanon BangkokStandard Link for Oakwood Suites Tiwanon Bangkok
- Jonathan Edwards MotelStandard Link for Jonathan Edwards Motel
- Renaissance Palm Springs HotelStandard Link for Renaissance Palm Springs Hotel
- Residence Inn by Marriott Fayetteville Cross CreekStandard Link for Residence Inn by Marriott Fayetteville Cross Creek
- Newport News Marriott at City CenterStandard Link for Newport News Marriott at City Center
- Olympic Railway InnStandard Link for Olympic Railway Inn
- Lake Shikotsu Tsuruga Resort Spa MIZU no UTAStandard Link for Lake Shikotsu Tsuruga Resort Spa MIZU no UTA
- Hyatt House Atlanta DowntownStandard Link for Hyatt House Atlanta Downtown
- Portom International HokkaidoStandard Link for Portom International Hokkaido
- Fairfield By Marriott Hokkaido EniwaStandard Link for Fairfield By Marriott Hokkaido Eniwa
- Tower eleven hotelStandard Link for Tower eleven hotel
- Best Western Plus Hotel Fino ChitoseStandard Link for Best Western Plus Hotel Fino Chitose
- Marlin Hotel Stephens GreenStandard Link for Marlin Hotel Stephens Green
- Viewpoint HotelStandard Link for Viewpoint Hotel
- Comfort Inn & Suites Baltimore Inner HarborStandard Link for Comfort Inn & Suites Baltimore Inner Harbor
- Hotel ParmaniStandard Link for Hotel Parmani
- Hotel HarmonyStandard Link for Hotel Harmony
- Mukul ResortStandard Link for Mukul Resort
- Hilton San Diego/Del MarStandard Link for Hilton San Diego/Del Mar
- Hampton Inn & Suites New Albany ColumbusStandard Link for Hampton Inn & Suites New Albany Columbus
- Chitose Airport HotelStandard Link for Chitose Airport Hotel
- Jr Inn ChitoseStandard Link for Jr Inn Chitose
- Air Terminal HotelStandard Link for Air Terminal Hotel
- Fairfield By Marriott Hokkaido NaganumaStandard Link for Fairfield By Marriott Hokkaido Naganuma
- Best Western Executive InnStandard Link for Best Western Executive Inn
- The JUNEI HOTEL KyotoStandard Link for The JUNEI HOTEL Kyoto
- Springhill Suites by Marriott Miami DoralStandard Link for Springhill Suites by Marriott Miami Doral