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Lake Shikotsu Tsuruga Resort Spa MIZU no UTA, Chitose

4-star4 stars
Shikotsuko OnsenChitose-shi Hokkaido, ChitoseHokkaido066-0221Japan
Lakefront resort with 2 restaurants and full-service spa
  • Free breakfast, free WiFi, and free parking
Exceptional9.4
Service
Fantastic service
Comfort
Rather comfortable
Amenities
Great amenities
Food
Delicious food
160See all 160 Hotels.com reviews
From 348 reviewsTripAdvisor Traveller Rating

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA, Chitose

from $265
  • Premium Suite with Private Open-Air Hot Spring (Buffet Dinner Included)
  • Japanese&Western style room with private open-air bath
  • Junior suite with private open-air bath
  • Japanese & Western style room with private hot spring (Buffet Dinner Included)
  • Japanese & Western style room
  • Twin Room
  • Premium Suite with Private Open-Air Hot Spring (In-Room Kaiseki Dinner Included)
  • Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included)
Want more choice? Check out our other properties in Chitose.

At a glance

Key facts

Hotel size

  • This hotel has 53 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-7:30 PM
  • Check-out time is 10 AM
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation.
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements. Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle (available on request) *

  • Free train station pickup *

Parking

  • Free valet parking

  • Free RV/bus/truck parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free breakfast
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
Working away
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 26-inch LCD TV
  • Digital TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages, facials, and body treatments. The spa is equipped with hot springs/mineral springs and a sauna. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).

Dining

Ama No Uta - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA, Chitose’s small print

Also known as

  • Lake Shikotsu Tsuruga Resort Spa MIZU no UTA
  • Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
  • Lake Shikotsu Tsuruga Spa MIZU no UTA
  • Lake Shikotsu Tsuruga Spa MIZU no UTA Chitose

Policies

Guests traveling with a service animal must contact the property prior to arrival. Contact the office using the information on the reservation confirmation received after booking.
Guests should be aware that cats or dogs reside at this property. For more details, please contact the property using the information on the reservation confirmation received after booking.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Lake Shikotsu Tsuruga Resort Spa MIZU no UTA, Chitose

Landmarks

  • In a national park
  • Lake Shikotsu (2-minute walk)
  • Shikotsu Visitor Center (3-minute walk)
  • Mount Tarumae (7.1 mi / 11.4 km)
  • Kokenodomon (9.1 mi / 14.7 km)
  • Okotanbeko Lake (9.8 mi / 15.8 km)
  • Shikotsu-Toya National Park (12.7 mi / 20.4 km)
  • Tarumaezan Shrine (14.7 mi / 23.7 km)

Getting around

  • Sapporo (CTS-New Chitose) 56-min drive
  • Sapporo (OKD-Okadama) 81-min drive
  • Free self parking
  • Free valet parking
  • Free RV, bus, and truck parking
  • Free airport shuttle
  • Free train station pick-up

Recent reviews

Exceptional 9.4 From 160 reviews

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA, Chitose
Exceptional10.0
Beautiful and relaxing stay
Beautiful hotel with dinner, breakfast and shuttle service included! The only issue we had was the smell in the shower room area the whole time during our stay. The hotel buffet food was average but great and friendly staff (most don't speak English).
A Traveler, us1 night romance trip
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA, Chitose
Exceptional10.0
a beautiful place! we will be back!
The staff was so friendly and work so hard to make us feel comfortable we felt like royalty specifically Hiroki Kabayama was a jewel. He seemed to be in charge of the dinner and breakfast buffet which was off-the-charts excellent and his service was very joyful and literally en45 staff members were waving and blowing as we drove off in the distance I can see in the rearview mirror
A Traveler, us1 night romance trip
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA, Chitose
Exceptional10.0
Relaxing vacation
Very relaxing. Delicious breakfast and dinner. Excellent service.
Xuan, usRomance trip
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA, Chitose
Exceptional10.0
Great Stay
Excellent stay. New and clean hotel. A bit touristy and food is medicore. Its value for money and I like the facilities overall very much. Recommended.
MAN SING, as1 night romance trip
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA, Chitose
Exceptional10.0
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA
Second time back to this onsen. Definitely one of our favorite onsen in Sapporo. Hospitality was immaculate, room was big and comfortable.
A Traveler, sg1 night family trip

See all reviews

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA, Chitose

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