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Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

4.5 star property
Luxury resort with 2 restaurants, near Lake Shikotsu

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Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

Photo gallery for Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

Hot springs
Public bath
Exterior
Japanese & Western style room | In-room safe, desk, blackout drapes, soundproofing
Bar (on property)

Overview of Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

9.4 out of 10 Exceptional
9.4/10 Exceptional

Property highlights

  • Onsen
  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
The price is $319
Price available on 10/1/2023
Map
Shikotsuko Onsen, Chitose-shi Hokkaido, Chitose, Hokkaido, 066-0221
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Hot springs
  • Free airport shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Fitness center
  • Coffee shop/cafe
  • Spa services
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
Feel at home
  • Refrigerator
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

View all photos for Junior suite with private open-air bath

Junior suite with private open-air bath | Bathroom | Free toiletries, hair dryer, slippers, electronic bidet

Junior suite with private open-air bath

  • 646 sq ft
  • Sleeps 3
  • 1 Twin Futon and 2 Twin Beds

View all photos for Double Room

Double Room | In-room safe, desk, blackout drapes, soundproofing

Double Room

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included)

In-room safe, desk, blackout drapes, soundproofing

Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included)

  • 828 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Japanese&Western style room with private open-air bath

Japanese&Western style room with private open-air bath | View from room

Japanese&Western style room with private open-air bath

  • 646 sq ft
  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for Premium Suite with Private Open-Air Hot Spring (In-Room Kaiseki Dinner Included)

In-room safe, desk, blackout drapes, soundproofing

Premium Suite with Private Open-Air Hot Spring (In-Room Kaiseki Dinner Included)

  • 1227 sq ft
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Japanese & Western style room

Japanese & Western style room | In-room safe, desk, blackout drapes, soundproofing

Japanese & Western style room

  • 538 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Japanese-Western mixed

In-room safe, desk, blackout drapes, soundproofing

Japanese-Western mixed

  • Sleeps 5

View all photos for Deluxe Japanese-Western mixed - Non-Smoking

In-room safe, desk, blackout drapes, soundproofing

Deluxe Japanese-Western mixed - Non-Smoking

  • Sleeps 4

View all photos for Deluxe Japanese-Western mixed - Non-Smoking

Deluxe Japanese-Western mixed - Non-Smoking

  • Sleeps 4

View all photos for Regular Japanese-Western mixed - Non-Smoking

In-room safe, desk, blackout drapes, soundproofing

Regular Japanese-Western mixed - Non-Smoking

  • Sleeps 5

View all photos for Superior Japanese-Western mixed - Non-Smoking

Bathroom | Free toiletries, hair dryer, slippers, electronic bidet

Superior Japanese-Western mixed - Non-Smoking

  • Sleeps 4

About this area

What's nearby

  • In a national park
  • Lake Shikotsu - 26 min walk

Getting around

  • New Chitose Intl. Airport (CTS) - 34 min drive
  • Sapporo Okadama Airport (OKD) - 67 min drive
  • Tomakomai Station - 24 min drive
  • Chitose Station - 24 min drive
  • Minami-Chitose Station - 26 min drive
  • Free airport shuttle
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • 支笏湖観光センター - 13 min drive
  • Lake Side Kitchen トントン - 3 min walk
  • レイクサイドVILLA翠明閣 - 5 min walk
  • ペンネンノルデ - 3 min walk
  • ポロピナイ食堂 - 13 min drive
Map

About this property

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

A great choice for a stay in Chitose, Lake Shikotsu Tsuruga Resort Spa MIZU no UTA offers a free airport shuttle (available on request). Guests can indulge in Thai massages, facials, or body treatments, and AMAM Buffet Restaurant, one of 2 restaurants, serves breakfast and dinner. A bar/lounge, a fitness center, and a snack bar/deli are other highlights at this luxurious resort.

Languages

Chinese (Mandarin), English, Japanese

At a glance

Hotel size

  • 53 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 7:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Free airport shuttle from 11:00 AM to 4:00 PM*
  • Free train station shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–9:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

What to do

  • Yoga classes
  • Hot springs
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • Spa services

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Dining

AMAM Buffet Restaurant - This buffet restaurant serves breakfast and dinner.
Ama No Uta - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open daily.
Bar Ape - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Guests traveling with a service animal must contact the property prior to arrival.

Also known as

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA
Lake Shikotsu Tsuruga Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA
Resort Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Chitose Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort
Resort Lake Shikotsu Tsuruga Resort Spa MIZU no UTA
Shikotsu Tsuruga Mizu No Uta
Shikotsu Tsuruga Mizu No Uta
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort Chitose

Frequently asked questions

Does Lake Shikotsu Tsuruga Resort Spa MIZU no UTA offer free cancellation for a full refund?
Yes, Lake Shikotsu Tsuruga Resort Spa MIZU no UTA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?
As of Sep 24, 2023, prices found for a 1-night stay for 2 adults at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA on Oct 1, 2023 start from $319, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?
Sorry, pets aren't allowed.
Is parking offered on site at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?
Yes, a free airport shuttle is available from 11:00 AM to 4:00 PM on request.
What are the check-in and check-out times at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?
You can check in from 3 PM - 7:00 PM. Check-out time is 10 AM.
What is there to do at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA and nearby?
Have fun with nearby activities like cycling, boat tours, and hiking. Additional recreation onsite includes yoga and hot springs. Enjoy amenities like a fitness center, spa services, and a garden.
Are there restaurants at or near Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?
Yes, there are 2 onsite restaurants, featuring Japanese cuisine.
What's the area around Lake Shikotsu Tsuruga Resort Spa MIZU no UTA like?
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA is a short 5-minute walk from Shikotsuko Onsen and 3 minutes' walk from Shikotsu Visitor Center.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Vin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent Service from staff. Wonderful breakfast and dinner.
Goh, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

2 double beds, Western style room and hot tub
On entering the resort, the lobby was inviting and very warm. The cushions seen in the picture are comfortable but worn. And although convenient, our hot tub on our deck was just an ordinary plastic hot tub. The Western style beds were disappointing and difficult to get a good nights rest. The mattress was of poor quality as the springs could be felt when lying down and with movement. On a more positive note, the most outstanding feature at this resort spa was the expansive buffet and the hot springs down on the first floor. The outdoor hot springs aka "Rotemburo" was refreshing.
Joy, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Smelly toilet in our (private onsen) room was a downside But the rest was good. Dinner buffet was great esp dessert :) Check out time is 10am feel a bit too early since check in time is 3pm Overall was ok:)
T., 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful Ryokan at Lake Shikotsu
Superb service & an extremely beautiful property with local decor. F&B was wonderful too. The onsen is fabulous.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay at Onsen hotel
We loved the attentive service and spacious room at Tsuruga Resort.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

THAI, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great resort for the getaways. We got the room with private bath and it’s very lovely to soak at night watching the stars. The main onsen is very clean and well maintained as well. Got the oil massage as well and it was very relaxing. Every single staff is friendly and helpful. My only concern is the dinner. It’s clearly a mix of Japanese traditional items with some western dishes. Even though the western ones are not bad, they don’t hold the same standard as the traditional ones. Mains courses are even worse than the buffet sadly.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel. Will want to come back here again. Fantastic room and service
Phang, 1-night romance trip
Verified Hotels.com guest review