Palazzo Caracciolo Naples

4.0 star property
Luxury hotel with indoor pool, near Port of Naples

Choose dates to view prices

In the heart of Naples, Palazzo Caracciolo Naples offers an elegant retreat. Savor a meal at the on-site restaurant, unwind in the steam room or explore the garden and indoor pool. With helpful staff, concierge services and multilingual support, this hotel is perfect for those looking to experience all that Naples has to offer.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Airport transfer
  • Connecting rooms available
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • 8 meeting rooms

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
$144 nightly
The total price is $171
Dec 14 - Dec 15
Total with taxes and fees

Why we love this property

Luxury historic oasis
The garden adds peaceful charm to this luxury hotel in the city center. Guests can unwind in a historical district within easy reach of urban attractions.
Flavorful feasts for all
From buffet breakfast to restaurant dining, this hotel caters to every palate. The cafe and bar complement vegan and vegetarian options throughout the day.
Premium sleep essentials
Wrapped in soft bathrobes, guests drift off on premium bedding with pillows of their choice. Late-night cravings meet 24-hour room service and minibar treats.

Room options

Available filters for rooms
Showing 19 of 19 rooms

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Private bathroom
Bidet
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Sofa bed - king
Premium bedding
Private bathroom
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Sofa bed - king
Premium bedding
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Duplex)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Sofa bed - king
Premium bedding
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Nobili)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Sofa bed - king
Premium bedding
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Private bathroom
Bidet
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Private bathroom
Bidet
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Sofa bed - queen
Premium bedding
  • 431 sq ft
  • Sleeps 3
  • 1 Queen Bed

Room, 1 Queen Bed, Terrace

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Private bathroom
Bidet
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Private bathroom
Bidet
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Private bathroom
Bidet
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, Multiple Beds

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Private bathroom
Bidet
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Junior Suite, 2 Twin Beds (Duplex)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Private bathroom
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, 2 Twin Beds (Scaramanzia)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Private bathroom
  • 667 sq ft
  • Sleeps 4
  • 2 Twin Beds

Room, 2 Twin Beds, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Private bathroom
Bidet
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Private bathroom
Bidet
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Private bathroom
Bidet
  • Sleeps 4
  • 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Private bathroom
Bidet
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Private bathroom
Bidet
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Via Carbonara 112, Naples, NA, 80139

What's nearby

  • Spaccanapoli - 7 min walk - 0.6 km
  • Naples Cathedral - 7 min walk - 0.6 km
  • Piazza Giuseppe Garibaldi - 8 min walk - 0.7 km
  • Naples Underground - 8 min walk - 0.7 km
  • Naples National Archaeological Museum - 12 min walk - 1.0 km

Getting around

  • Naples Intl. Airport (NAP) - 56 min drive
  • Naples (INP-Naples Central Rail Station) - 13 min walk
  • Naples Central Station - 13 min walk
  • Montesanto Station - 24 min walk
  • Piazza Cavour Station - 7 min walk
  • Principe Umberto Tram Stop - 9 min walk
  • Garibaldi Tram Stop - 10 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)

Restaurants

  • ‪Bar Schlemmer - ‬5 min walk
  • ‪Cafeteria Spaccanapoli - ‬5 min walk
  • ‪I Buongustai - ‬6 min walk
  • ‪Foria 46 - ‬4 min walk
  • ‪Caffetteria Rescigno - ‬4 min walk

About this property

Palazzo Caracciolo Naples

Palazzo Caracciolo Naples offers a great location, putting you within a 15-minute walk of Spaccanapoli and Naples National Archaeological Museum. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. An indoor pool, a steam room, and a snack bar/deli are other highlights at this luxurious hotel. Fellow travelers say good things about the helpful staff and overall property condition. The property is just a short walk to public transportation: Piazza Cavour Station is 7 minutes and Principe Umberto Tram Stop is 9 minutes.

At a glance

DONE

Hotel size

    • 145 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 11 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Onsite valet parking (EUR 30 per day)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station shuttle available 24 hours*
    • Cruise terminal shuttle*
    • Ferry terminal shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Use of nearby fitness center

Working away

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1500
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Awards and affiliations

The property is a member of Historic Hotels of the World.

Fees & policies

Refundable deposits

  • Deposit: EUR 150 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
  • Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way, maximum occupancy 3)
  • Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Spa access is available for an extra charge of EUR 15 per day

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to April 30:
  • Swimming pool
The following facilities are closed on Monday and Sunday:
  • Full-service spa
  • Sauna
  • Hot tub

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per day

Parking

  • Valet parking costs EUR 30 per day

Pool, spa, & gym (if applicable)

  • Guests under 14 years old are not allowed in the fitness facility or hot tub

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT063049A13CX7WUL5

National rating

This property has received its official star rating from the local rating authority.

Also known as

MGallery Caracciolo Napoli
MGallery Palazzo Caracciolo Napoli
Palazzo Caracciolo Napoli MGallery
Palazzo Caracciolo Napoli MGallery Collection
Palazzo Caracciolo Napoli MGallery Collection Hotel
Palazzo Caracciolo Napoli MGallery Collection Hotel Naples
Palazzo Caracciolo Napoli MGallery Collection Naples
m Gallery Palazzo Caracciolo Hotel Naples
Palazzo Caracciolo Napoli MGallery Sofitel Hotel Naples
Palazzo Caracciolo Napoli MGallery Sofitel Hotel
Palazzo Caracciolo Napoli MGallery Sofitel Naples
Palazzo Caracciolo Napoli MGallery Sofitel
Palazzo Caracciolo Napoli
Palazzo Caracciolo Naples Hotel
Palazzo Caracciolo Naples Naples
Palazzo Caracciolo Napoli MGallery
Palazzo Caracciolo Naples Hotel Naples

Frequently asked questions

Does Palazzo Caracciolo Naples offer free cancellation for a full refund?

Yes, Palazzo Caracciolo Naples does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palazzo Caracciolo Naples?

Yes, there's an indoor pool.

Are pets allowed at Palazzo Caracciolo Naples?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 11 lbs per pet. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Palazzo Caracciolo Naples?

Yes. Valet parking costs EUR 30 per day.

Is airport shuttle service offered by Palazzo Caracciolo Naples?

Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one-way.

What are the check-in and check-out times at Palazzo Caracciolo Naples?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Palazzo Caracciolo Naples and nearby?

Palazzo Caracciolo Naples has an indoor pool and a steam room, as well as a garden.

Are there restaurants at or near Palazzo Caracciolo Naples?

Yes, there's an onsite restaurant.

What's the area around Palazzo Caracciolo Naples like?

Palazzo Caracciolo Naples is in Naples City Centre, a short 7-minute walk from Piazza Cavour Station and 7 minutes' walk from Spaccanapoli.

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Reviews

Palazzo Caracciolo Naples Reviews

8.6

Excellent

8.8

Cleanliness

6.6

Location

8.6

Staff & service

8.0

Eco-friendliness

8.6

Property conditions & facilities

What guests liked

  • Breakfast was excellent with a great selection and good service. (13 reviews)
  • Dining options were convenient, food was good, and breakfast was an amazing spread. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Restaurant
Train station
Airport
Shower
Bathroom
Amenities

Reviews

10/10 Exceptional

Very good location, best hotel option to choose in Naples
Ebru, 2-night trip

10/10 Exceptional

Never found the gym.
Sharyanne, 5-night trip

10/10 Exceptional

The rooms are very clean and comfortable! The staff is very nice and helpful.
Laura, 1-night trip

10/10 Exceptional

I can’t help but commend the incredible staff at this hotel for making our stay as comfortable and enjoyable as possible. When my daughter felt uneasy the first night, they went above and beyond by upgrading us to interconnecting rooms—an act of kindness that truly made a difference. Every member of the team was consistently helpful and attentive throughout our stay. A well-deserved five-star recommendation for their outstanding hospitality.
Adedayo Adewole, 4-night trip

8/10 Very good

Large hotel, walk to much of central Naples.
Richmond, 1-night trip

6/10 Good

The bed was uncomfortable, shower drain was very very slow .
paul, 1-night trip

10/10 Exceptional

This is a gem in Naples. Highly recommend.
Elizabeth, 2-night trip

8/10 Very good

It was memorable being in such a historic building. We had a nice evening in the bar in the covered courtyard. Our room was good and we had what we needed.
Brandy, 2-night trip

10/10 Exceptional

Beautiful building, clean room,
Janine Clare, 4-night trip

8/10 Very good

The hotel is very nice. Our room was very clean and comfortable. Hotel has a beautiful section for dining. We had breakfast included which was an amazing spread. Location is well suited for exploring the historical sites however we questioned whether it was safe for walking… Most of the staff was very helpful and friendly. My experience with the reception area wasn’t pleasant. Not so helpful at checkout, rude, seemed also impatient.
DIANA, 3-night trip

10/10 Exceptional

This was a very nice hotel smack in the middle of a pigeon’s paradise. The streets are dirty, the city is loud. Do not attempt (women) walking the city in open toed footwear.
Aaron, 1-night trip

10/10 Exceptional

The hotel service was extremely nice. The lobby, bar and restaurant were all updated and looked great. The room was very comfortable but a bit worn. The door had scratches all over it. It would have been nice to have a coffee pot in the room with pods. Breakfast was wonderful.
susan, 2-night trip

2/10 Poor

We have 2 rooms back side with no sunlight, windows has view of restaurant, covered by canopy. 3 days we come only for late sleep, feel sad when go in rooms , breakfast joke no potatoes , they bring check middle of breakfast force to sign , like I am running away. My fiancé came with me one day she not want breakfast they watching her are she having breakfast . Never recommend
Raj, 3-night trip

10/10 Exceptional

Very nice people there and the hotel is perfect from everything
Laith, 1-night trip

10/10 Exceptional

Fun trip!

Great place to stay. Traffic noise was evident but quieted down substantially by 9pm. We would stay here again.
Daniel, 2-night trip

10/10 Exceptional

Great staff!!
Smita, 2-night trip

10/10 Exceptional

Friendly staff Friendly service Great beds.
shant, 2-night trip

10/10 Exceptional

Great Hotel

Great Hotel in very good location. Excellent service, rooms, food.
Rocco, 3-night trip

10/10 Exceptional

Lovely hotel, would definitely stay here again
Vincent, 3-night trip

8/10 Very good

This is the place to stay if you want a nice hotel with big rooms and friendly staff. The area around it is not great but the staff helped us get taxis and it felt safe while on the grounds. Breakfast was very good but not amazing. Taxis about 15 Euros to get to most places My brother stayed at the Renaissance which seemed like a nicer hotel (great upstairs rooftop bar/restaurant) but he paid $200 more per night. We were in town for his son’s event so he wanted a fancy place
John, 2-night trip

10/10 Exceptional

We really enjoyed our trip
Auriane, 6-night trip

10/10 Exceptional

Fantastic staff.
Rosemary, 1-night trip

10/10 Exceptional

Staff very friendly and helpful. Beautiful hotel. Great restaurant
Heather, 1-night trip

10/10 Exceptional

Lovely hotel in Naples. The staff was very helpful and accommodating. Excellent buffet breakfast! Walkable to most tourist attractions.
Jody, 2-night trip

10/10 Exceptional

Naples Everyday

WE were very happy and impressed with the room and service.
Jackie, 2-night trip