Fees & policies
Refundable deposits
- A damage deposit of EUR 200 will be collected before check-in
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
- A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night
Renovations and closures
The following facilities or services will be unavailable from November 2 2025 to March 31 2026 (dates subject to change):
- One of the bars/lounges
- One of the swimming pools
- Breakfast
- Spa
- Spa/Beauty services
The following facilities are closed seasonally each year. They will be closed from November 2 to March 31:
The property will be renovating from November 2 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
During renovations, the hotel will make every effort to minimize noise and disturbance.
Pool, spa, & gym (if applicable)
- Pool access available from 8:00 AM to 8:00 PM
- The seasonal pool is open from April 20 to October 31
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number 1040K013A0081300
Also known as
Elounda Infinity Exclusive &
Elounda Infinity Exclusive Resort Spa
Elounda Infinity Exclusive Resort & Spa - Adults Only Hotel