The Peninsula Shanghai

Photo gallery for The Peninsula Shanghai

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Indoor pool
Indoor pool
Indoor pool
Terrace/patio

Overview of The Peninsula Shanghai

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The Peninsula Shanghai

5-star property
Luxury hotel in Downtown Shanghai with 5 restaurants and indoor pool

9.4/10 Exceptional

260 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is €401
Price available on 06/10/2022
Map
32 Zhongshan Dong Yi Road, No 32 The Bund, Shanghai, Shanghai, 200002
Main amenities
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • 24-hour room service
  • Massage/treatment rooms
  • Babysitting
  • Business centre
  • Airport shuttle
  • 24-hour front desk
For families
  • Children stay free
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Downtown Shanghai
  • The Bund - 13 min drive
  • Shanghai Disneyland© - 35 min drive

Getting around

  • Hongqiao International Airport (SHA) - 25 min drive
  • Pudong International Airport (PVG) - 43 min drive
  • Shanghai Railway Station - 5 min drive
  • Shanghai South Railway Station - 14 min drive
  • Nanxiang North Railway Station - 20 min drive
  • East Nanjing Road Station - 8 min walk
  • Tiantong Road Station - 11 min walk
  • North Sichuan Road Station - 20 min walk
  • Airport shuttle (surcharge)

About this property

The Peninsula Shanghai

5-star luxury hotel in the heart of Downtown Shanghai
You can look forward to a round-trip airport shuttle, dry cleaning/laundry services and a bar at The Peninsula Shanghai. For some rest and relaxation, visit the sauna, and indulge in a massage, a body scrub or a body treatment. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature garden views and brunch. Free in-room WiFi is available to all guests, along with a fitness centre and a business centre.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and a banquet hall
  • Free newspapers, wedding services and concierge services
  • Guest reviews give top marks for the location
Room features
All 235 rooms boast comforts, such as 24-hour room service and Laptop workspace, as well as perks, such as air conditioning and dressing gowns. Guests reviews say good things about the size rooms at the property.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 46-inch TVs with DVD players
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 235 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative PCR COVID-19 test result

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a negative PCR COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in
  • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • 5 restaurants
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay free
  • Babysitting (surcharge)

Working away

  • Business centre
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Fitness centre
  • An indoor pool
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 46-inch TV

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free long-distance and local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Lobby – Overlooking the garden, this coffee shop serves breakfast, brunch, lunch and dinner.
Yi Long Court – This restaurant serves lunch and dinner.
Sir Ellys Restaurant – This restaurant serves lunch and dinner.
Salon de Ning – On-site restaurant. Guests can enjoy drinks at the bar.
The Compass Bar – This restaurant overlooks the garden. Guests can enjoy drinks at the bar.

Awards and affiliations

The Peninsula Shanghai is listed in the 2021 Travel + Leisure 500.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 348 for adults and CNY 174 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CNY 3300 per vehicle (roundtrip)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CNY 400.0 per night
  • Airport shuttle service for children costs CNY 3300

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

At check-in, guests must provide a negative PCR COVID-19 test result.

Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Peninsula Shanghai Hotel
Peninsula Shanghai
The Peninsula Shanghai Hotel Shanghai
The Peninsula Shanghai Hotel
The Peninsula Shanghai Shanghai
The Peninsula Shanghai Hotel Shanghai

Frequently asked questions

Does The Peninsula Shanghai offer free cancellation for a full refund?
Yes, The Peninsula Shanghai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Peninsula Shanghai?
As of 3 October 2022, prices found for a 1-night stay for 2 adults at The Peninsula Shanghai on 6 October 2022 start from €401, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Peninsula Shanghai?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Peninsula Shanghai?
Yes, there's an indoor pool.
Are pets allowed at The Peninsula Shanghai?
Sorry, pets aren't allowed.
Is parking offered on site at The Peninsula Shanghai?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by The Peninsula Shanghai?
Yes, an airport shuttle is available. The charge is CNY 3300 per vehicle roundtrip.
What are the check-in and check-out times at The Peninsula Shanghai?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at The Peninsula Shanghai and nearby?
The Peninsula Shanghai has an indoor pool and a sauna, as well as a fitness centre.
Are there restaurants at or near The Peninsula Shanghai?
Yes, there are 5 on-site restaurants, featuring garden views. Nearby restaurants include The Nest (4-min walk), Bar Rouge (4-min walk) and The Bund Tea Company (6-min walk).
What's the area around The Peninsula Shanghai like?
The Peninsula Shanghai is in Downtown Shanghai, a short 8-minute walk from East Nanjing Road Station and 8 minutes' walk from Nanjing Road Shopping District. Travellers give top marks for the hotel's prime location.

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.3/10

Amenities

9.6/10

Property conditions & facilities

9.3/10

Eco-friendliness

8/10 Very good

Lovely hotel, but too many non guests
Was supposed to get a complimentary upgrade due to my membership level, didn’t get one. Enquired and was told I had one already but I had the room I booked online, no upgrade added. Apart from that, nice hotel but they allow non hotel guests to que up for lunch an hour before it starts and so the entire entrance area is packed and kind of ruins the tranquility and vibe the hotel has. Super busy and the block the walkways.
david, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was good except that the shower booth door didn't close completely and the water was keep leaking and made the towels get wet on the floor. Other than that, it was very nice!
Can, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

4nights Christmas stay
Super wide king size bed. Can fit comfortably my 6 year old daughter! Very quiet environment as room is away from the lift Huge walk-in wardrobe. Became my wife's private space! Fantastic sound system for watching dvds.
Dominic, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The Peninsula Shanghai is a wonderful opportunity to enjoy the most exciting aspects of the city in luxury. The hotel is elegant and well serviced with outstanding staff. Access to the Bund with fabulous dining and site seeing opportunities could not be better. Our room was spacious and luxurious with ample storage and high end amenities.
KevinH, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

We stayed at the Peninsula in Beijing and Shanghai. It is the best of the best! 24 hour room service! Best location. Awesome bar. Will be staying at the Peninsula if available at any city.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Such a classy experience and hotel. We went for my wife's birthday and were given express check-in and a free upgrade. Love staying at this hotel.
Michael, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Cindy, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Room was too cold, CNN did not work, breakfast was poor, no skim milk, only one water bottle in the room
1-night business trip
Verified Expedia guest review

10/10 Exceptional

Great location combined with excellent service and beautiful rooms. All the staff working there were extremely friendly and helpful.
1-night family trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review